League City Chrysler Jeep Dodge Ram star rating: 4.6 out of 54.6392 Verified Reviews
Sales Closed until 8:30 AM on Monday
“Wes and staff always take great care of us and our vehicle, which we have now had 10 years and still runs excellent, including after a 3800 mile trip in 9 days.”
“I was responded to very quickly and was surprised. I had figured that at best I wouldn't get a response for at least a week if at all. However, I asked why it was selling for twice the Bluebook value and judge that the response I got was less informative than I had wanted. I was looking for more of a "this is why" but got a "Kelley Bluebook is usually wrong" response. It seemed more manipulative than informative and I have always been easily turned off by pushy sales tactics. Especially when I believe they're being dishonest and/or withholding important information. Long story short: I got the impression that I wasn't getting an honest answer to my question but a BS glazing over. I asked why it was twice the price and the answer was a "your source is wrong, come take a look at this Bronco" sales tactic. How can that be confused with anything other than manipulation? Why should I trust my purchase to someone who either doesn't know the answer to my questions or is hiding the truth to win a commission? I'll step off my soapbox now :) Thanks for the opportunity to let that go.”
“I like the waiting area and they provide you with free a free drink. I do not like that the rush through the oil change and do not properly put things back on correctly. I had to turn around because my car was driving rough. Come to find out they didn't put the filter cover on correctly. This is the 2nd time something like this has happened. They also recommended repairs on my last oil change, I had them done outside the dealership but they are still recommending they be done. This tells me they are not looking my car. They are just telling me what needs to be done off the last report since I have not had it serviced there.”
“I was uncomfortable with 2 things. (1) Would not let me take the car to my mechanic to get it checked out. (2) Would not explain the extra 10% out-the-door cost increase over other dealerships.”
“The quote I was given for repairs that Big star thought I needed to have done was too much.
That being said for what Big star did do for my car I appreciate they did a good job”
“Yes, I was given information regarding the 2011 Corvette ZR1 as well as a short walkaround video of the vehicle as I requested with a cold start of the car so thank you for that information.
Marcus”
