“THE SERVICE GUY THAT I HAD WAS RUDE AND UNCONCERNED WITH SOLVING THE CONFUSION. I HAD A COUPLE THAT SPECIFICALLY STATED WITH A MULTIPOINT INSPECTION, ALL FLUIDS WERE TO BE FILLED. THE PROBLEM IS HE DIDNT KNOW WHY THEY ONLY FILL ONE AND DIDNT CARE TO FIND OUT EITHER. HE EXPRESSED IN HIS BODY LANGUAGE HOW ANNOYED HE WAS THAT I CONTINUED TO ASK HIM TO GO GET CLARITY ABOUT IT. HONDA SHOULD NOT HAVE SERVICES PRINTED A CERTAIN WAY IF THEY DON'T PLAN TO HONOR THEM. THEY ALSO DID A POOR JOB WITH THE SERVICE VIDEO LEADING ME TO BELIEVE THE OTHER REPAIRS THEY STATED I NEEDED WAS FULL OF CONFUSION. I WILL NOT PAY HUNDREDS OF DOLLARS TO A DEALERSHIP THAT OVER CHARGES FOR SIMPLE REPAIRS AND DOES NOT GIVE REASON WHY THOSE REPAIRS ARE TRULY NEEDED. I ALSO WANT SUPPORT A COMPANY THAT HAVE COUPONS AND WHAT IS LISTED CANNOT BE HONORED AS STATED. CUSTOMER CARE ASSOCIATES SHOULD ALSO BE WILLING TO OFFER THE BEST SERVICE HELP AS POSSIBLE.”
“I usually have great experience at this dealership, this time it was not so. The communication was nonexistent. My car was dropped off on Wed Aug 26th and no one contacted me about it or what was needed until I called incessantly and finally spoke with the service department manager Friday morning. This after calling for hours on Thurs and leaving multiple messages to be called back and not getting a call. They quoted me a price for something I didn't ask for and the price was grossly inflated - got the work done elsewhere for much cheaper. The guy who finally checked me out on Friday complained they were severely short staffed and that's why the communication was nonexistent. I pray they get back to the way they were as I cannot spend the amount of money they charge for such lackluster service.”
“I went in for my vehicle's 45,000-mile scheduled maintenance, and the service was excellent from start to finish. The staff was professional, courteous, and took great care of my vehicle. Everything was handled efficiently, and I was very satisfied with the overall experience. I would definitely recommend Landmark Chrysler Dodge Jeep RAM FIAT of Atlanta for vehicle maintenance and service.”
5745 Peachtree Blvd., Atlanta, GA 30341
Chrysler, Dodge, Fiat and Jeep Certified Pre-Owned
“I like their professionalism, respect, attention to detail, and overall willingness to answer all of my questions and how they made me feel like I really mattered. I wasn't just another buy or someone's bonus check.”