“Service Mgr. Christina does an excellent job, inquiring what needs to be done and giving recommendations. The only critique is that the area to receive customers for the Service Mgr. should be setup differently.”
“The service that I was told would take less than two hours, took well over three hours. I had an appointment and the service writer said he didn't show one in the system for me, so he had to input it and that delayed the start of my service.”
“I wish service people would come out to the open bay when you pull in for service. This would eliminate standing around the desks looking like lost puppy for someone to help you.”
“Anthony, our Service Advisor, is outstanding. Five Star Ford is our place to go for our 12 year old vehicle. Anthony keeps us informed of our vehicle needs and there is no other place we feel more confident in using. Thank you so much.”
“They were a good dealership. I just haven't pulled the trigger yet on whether or not I'm going to buy a vehicle from them or not! And if I do I'll know I'll be in good hands.”
“I would 100% recommend this place. I think a lot of people get nervous about buying from these smaller car dealers because they're not some big known name dealership with a fancy lot, but l've had nothing, but a positive experience with both them and with my vehicle I purchased from there. It's a family owned company, and you can tell by the way they treat you. They were all so sweet and offer incredible customer service and support. They really were so kind and accommodating since the very beginning. They were always available to answer all my questions (poor Max lol), they worked with me on hanging onto the vehicle I wanted until I received my total loss funds from my insurance, they let me take the vehicle to get it inspected by my mechanic prior to purchase, they helped get a small dent that we noticed fixed prior to me purchasing it, and they were up front and honest about everything they knew about the vehicle. They also made the process of purchasing really smooth and easy for me. I even had a paint issue come up after I had already purchased the vehicle and had it for awhile (that had nothing to do with them and they went above and beyond to help me get it taken care of and that was something they did out of kindness because it was not their responsibility. I really appreciate them so much. I hope business flourishes for you guys! Thanks again!”
“I have no negative comments. Dealership was responsible and obliging. It came across trust worthy and I would have bought a car from them if the price was right!”
“Great, no hassles, no hidden costs experience. They realize your time is valuable and after agreeing on the final price, I was out in less than 1 hour!!!”
