I waited a really long time for a radio to come in that would supposedly fix the problem of my phone continuously disconnecting and reconnecting to my car. The new radio didn't fix the problem and I had to sit in the waiting room for over 3 hours while they replaced it. I was told that they would try to get me a loaner and get my car back in to fix the Bluetooth and haven't heard from anyone since. Gary has been nice though.
by 2025 CHEVROLET MALIBU RS Owner on 07/01/2025Verified Service
Working with Richard Tucker has been a pleasure for years. He is helpful, Customer-focused, and delivers what he promises. Richard has earned my trust through many transactions for well over a dozen years, and is definitely my go-to-guy for anything automotive.
by 2024 CHEVROLET SILVERADO C1500 Owner on 06/28/2025Verified Service
The service was considerate.
They provided helpful suggestions on additional options during the vehicle's basic maintenance, offering more choices without being pushy. Even if the customer showed no intention to purchase extra services, they did not engage in repeated upselling and fully respected the customer's decisions.
by 2021 CHEVROLET C1500 SUBURBAN LT Owner on 06/07/2025Verified Service
I had transmission replaced and programmed but it doesn't mention that on CARFAX. I don't know why didn't show up in the history so I demand to register the current mile for warranty purposes and safety. Need to update everything what done or replaced in the car.
by Reliable Chevrolet Texas on 06/13/2025
Thank you for sharing your feedback with us. We understand the importance of having a complete and accurate vehicle history, especially when it comes to warranty and safety concerns. We value your request to ensure that all necessary updates are made to your vehicle's records.
For us to assist you further, please reach out to our Service Manager, Eric David, at 972-952-8135 or edavid@reliablechevrolet.com. We appreciate your patience and look forward to resolving this matter for you.
by Marco M. on 04/22/2025Verified Shopper
Quite bizzare. I contacted the dealership and let them know I was interested in a specific vehicle. I had the funds and everything that is needed to purchase. Spoke with several people and never heard back. A week went by and now the car I wanted was sold.
Don't bother with this dealership. Not very "Reliable"
by 2022 NISSAN KICKS SV Owner on 03/31/2025Verified Service
I purchased my car here on a Saturday and took it home same day. My carfax report says that new tires were put on the following Monday. I tried following up with the service department but never got a response. I don't know if there are new tires or not.
by Reliable Chevrolet on 04/03/2025
We are sorry to hear about your concerns regarding the tires and your experience with our service department. We understand how important it is to have clarity on these details, and we would like the opportunity to address your questions. Please reach out to Derrek Hooser, Sales Manager, at Dhooser@ReliableChevrolet.com so we can investigate this further and ensure you're fully informed.
by 2020 CHEVROLET TRAX 1LT Owner on 03/28/2025Verified Service
My Sales Service Consultant Mr GARY GARNER is the best thing ever happened to me, he advised me what to do and am very happy because I thought my Trax was falling apart but he said nope don't worry everything gonna be alright and I believed him.so far soo good.
by Reliable Chevrolet on 03/31/2025
It's wonderful to hear about your positive experience with Gary Garner! We're so glad he was able to provide you with helpful advice and reassurance regarding your Trax. It's fantastic that he was able to alleviate your concerns and that you're happy with the outcome. We appreciate you sharing your experience and recognizing Gary's excellent service.
by 2015 CHEVROLET CORVETTE STINGRAY Z51 3LT Owner on 03/27/2025Verified Service
The dealership is always on top of any problem I might have with my Vette, thanks to Bill Mullin. His advice is so appreciated!
I do wish that a complimentary wash was included, especially when needed service was expensive. I will probably look at other dealerships that do offer complimentary wash when buying my next Vette.
by Reliable Chevrolet on 03/31/2025
We're happy to hear that Bill Mullin has consistently provided you with excellent service and valuable advice regarding your Corvette. We understand your desire for a complimentary car wash, especially after a more expensive service. We appreciate your feedback and will take it into consideration as we continually strive to improve our customer experience. We value your patronage and hope to have the opportunity to serve you again in the future.
by 2021 CHEVROLET SILVERADO K2500HD LTZ Owner on 03/14/2025Verified Service
I took it for a recall service and they reprogrammed the transmission. As I was leaving the dealership, the transmission began to fail. I took it back to have it fixed, and they told me I had to pay. They were the ones who made the error in reproducing the transmission, and they told me I had to pay.
by Reliable Chevrolet on 03/18/2025
Thank you for your feedback regarding the recall service and the transmission issue. We understand your concerns about the situation and appreciate you bringing it to our attention. For further assistance, please reach out to our Service Manager, Eric David, at 972-952-0649 or edavid@reliablechevrolet.com.
by 2024 CHEVROLET SILVERADO K1500 ZR2 Owner on 03/03/2025Verified Service
As always everything was excellent!!! I have usually work closely with Mike, but he was tied up when I showed up, so I was very fortunate to speak with Richard. As always, the team as Reliable Chevy took care of everything, and the personal service was amazing. I HIGHLY recommend the Service Dept. at Reliable Chevrolet.
by Reliable Chevrolet on 03/05/2025
Thank you for your kind words! We are thrilled to hear that everything was excellent during your visit. It's great to know that Richard was able to assist you and that our team provided amazing personal service. We appreciate your high recommendation of our Service Department and look forward to seeing you next time.
by 2015 CHEVROLET SILVERADO C1500 LT Owner on 02/10/2025Verified Service
Best service anywhere . Had an issue and couldn't wait . I called and talked to my set advisor Richard . He got me in and out in few hours . Was able to diagnose the problem and take care of it. It is greatly appreciated as I cannot work without my truck. I can't recommend this dealership enough.
by Reliable Chevrolet Texas on 02/12/2025
Thank you for the wonderful review! We're thrilled to know you consider our service the best. We're especially pleased that Richard was able to assist you so efficiently with your truck issue. We understand how important it is to have your vehicle operational, and we're glad we could get you in and out quickly. We appreciate your recommendation!
by 2022 CHEVROLET TRAVERSE PREMIER Owner on 01/31/2025Verified Service
I have been a customer since 1996. My service advisor in the BEST. Bill Mullins.
I do recommend your service and sales.
My only complaint is when I call service dept. and it goes to your Customer Service call center I HAVE PROBLEM!!!!!!!!!!!!!!!
In all the years I have never had to speak to them. They will not transfer me to the Service Dept. all they want to do is make an appointment for service!
by Reliable Chevrolet on 02/03/2025
Thank you for your long-standing loyalty since 1996, and for your kind words about Bill Mullins! We truly appreciate your trust in our service and sales. We apologize for the frustration you've experienced with our Customer Service call center. Your feedback is invaluable, and we will address this to ensure that you can more easily connect with the Service Department directly in the future. We look forward to continuing to serve you!
by 2022 CHEVROLET SILVERADO C1500 Owner on 12/28/2024Verified Service
Reliable Chevy is by far the best dealership I've been to. The service advisor, Richard Tucker, was also very knowledgeable and professional. He was able to diagnose an issue within seconds that 2 other dealerships couldn't figure out for months. I will be a forever customer.
by Reliable Chevrolet Texas on 12/30/2024
Thank you for your fantastic review! We're thrilled to hear about your positive experience with Richard and our team. Providing reliable service is our top priority, and we appreciate your loyalty as a forever customer. We look forward to serving you again in the future!
by 2023 FORD F450 SUPER DUTY Shopper on 10/31/2024Verified Purchase
Bought a used truck and could not take it the same day due to it being advertised but not having its service and check in done. They passed a dually on inspection that didn't have mudflaps, they don't send you off on a full tank and they didn't seem to have a clue what was going on and communication was poor.
by Reliable Chevrolet on 11/05/2024
Thank you for your feedback. We sincerely apologize for the issues you experienced with the purchase of your truck, including the lack of communication and the inspection concerns. Your experience is important to us, and we would like to address your concerns directly. Please reach out to Derrek Hooser, our Sales Manager, at Dhooser@ReliableChevrolet.com. We appreciate your input and hope to resolve this matter to your satisfaction. Thank you for bringing this to our attention.
by 2024 CHEVROLET SILVERADO K1500 ZR2 Owner on 10/15/2024Verified Service
As usual, everything was fantastic. Vehicle was spotless and clean and the team did an amazing job of providing great service, as usual. Mike D. is always my go-to vehicle service representative, and I am so blessed to have him there by my side. This is my first Chevy, and it has been great having Mike there to work alongside me, keeping my truck in shape. Please let him know he is greatly valued!!!
by Reliable Chevrolet Texas on 10/16/2024
Thanks for the fantastic review! We're thrilled to hear you had such a great experience with Mike and appreciate your kind words about our team. We're committed to keeping your Chevy in top shape, and we'll definitely pass along your gratitude to Mike. Enjoy your Silverado!
by 2015 HYUNDAI ELANTRA SE/SPORT/LIMITED Owner on 10/06/2024Verified Service
Never ever shop at Un Reliable Chevrolet... That is my new name for them.
They 1st lured me in on a cash car. Set up an appointment for me to check it out... On my appointment time and arrival they informed me they sent it to auction. Great, I now have somewhat waisted my time. But I am now on my feet to start seeing they can not be trusted.
by Reliable Chevrolet on 10/11/2024
We're truly sorry to hear about your recent experience and any frustration it caused. We strive to provide reliable service to all our customers, and it's disappointing to know we missed the mark in your case. We'd like the opportunity to make things right and address your concerns directly. Please reach out to our Sales Manager, Derrek Hooser, at Dhooser@ReliableChevrolet.com. We appreciate your feedback and hope to resolve this matter for you.
by C2l2parker0716@att N. on 09/13/2025Verified Service
I had previously hesitated to bring my car in for service due to the time it takes. This service was very quick and I will be back!
by 2015 CHEVROLET TRAVERSE 2LT Shopper on 09/08/2025Verified Purchase
So helpful and went the extra mile for me, even picking me up in the car I wanted to buy so I could avoid hiring a ride to the dealership.
by 2023 CHEVROLET TRAVERSE PREMIER Owner on 09/07/2025Verified Service
In and out- able to wait for my car. Comfortable waiting area. Excellent service rep with Richard Tucker!
by Renita N. on 08/17/2025Verified Service
Gary is top notch if your card needs service check him out. My check engine light came on twice had to take it back to Chevy and he got the issue taking care of him and the tech.
by Reliable Chevrolet on 08/28/2025
We are overjoyed to hear about your excellent experience with our service department. It's wonderful to know that you received top-notch care when your check engine light issue arose. We take pride in our team's dedication to thoroughly diagnosing and resolving concerns, even when follow-up visits are needed to ensure everything is working perfectly. Your recognition of the outstanding service you received means so much to us. We're grateful for customers like you who trust us with their vehicle maintenance needs.
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Service Information
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12,474 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Reliable Chevrolet Texas specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Electrical Repair
Emissions Inspection
Engine Service & Repair
Exhaust
Full Service Auto Repair
Mechanical Repair
Muffler Repair
Oil Change
Safety Inspection
Steering & Suspension
Tire Rotation
Tire Service & Repair
Transmission Service & Repair
Wheel Alignment
Top Makes Serviced
Based on CARFAX Service History, Reliable Chevrolet Texas specializes in these makes, in addition to many others.
Chevrolet
Ford
GMC
Honda
Toyota
Shop Amenities
Courtesy Shuttle
Free Car Wash
Free Wi-Fi
About Us
Welcome to Reliable Chevrolet Service Center
ENJOY THE BENEFITS OF CERTIFIED CHEVROLET SERVICE NEAR PLANO TX, GARLAND TX AND DALLAS TX AT THE RELIABLE CHEVROLET SERVICE CENTER
If you're anything like us, you love the feeling of driving a new car, a...
What do verified customers think about Reliable Chevrolet Texas in Richardson, TX? Verified customers who visit Reliable Chevrolet Texas in Richardson, TX rate this business 4.4 out of 5 stars, with 1,105 reviews. 12,474 customers favorited this location.How can I contact Reliable Chevrolet Texas in Richardson, TX? To reach the sales team at Reliable Chevrolet Texas in Richardson, TX, call (833) 626-0781. To reach the service department, call (844) 461-1597How can I schedule a service appointment with Reliable Chevrolet Texas in Richardson, TX? You can schedule a service appointment at Reliable Chevrolet Texas in Richardson, TX through CARFAX.What are the shop amenities offered by Reliable Chevrolet Texas in Richardson, TX? Reliable Chevrolet Texas in Richardson, TX offers the following amenities: Courtesy Shuttle, Free Car Wash and Free Wi-Fi.Does Reliable Chevrolet Texas in Richardson, TX have a service center? Yes, Reliable Chevrolet Texas in Richardson, TX does have a service center. You can contact the service department at (844) 461-1597.
