“5 star customer service! My part order took longer than anticipated but soon as it came in they were eager to take me in right away or whatever worked for me. They make you the priority there not an option like most businesses!”
“My wife and I went looking for a particular vehicle that we seen on their website, when we got there it was there, then Stu showed us another vehicle that was the same vehicle but with only a few more miles but it was also newer which meant it still had some of the warranty left the other vehicle didn't, We liked it and went in to do the paper work, everything was going great, we went and talked with the finance guy Mike, both Stu and Mike were very friendly. We asked that he check the rate with a credit union we had been working with to see if we can get a better deal with them, Mike checked and said the best percentage rate was with Huntington Bank so we went with them, days after purchasing the vehicle we found out that the credit union had the cheaper rate not Huntington Bank, my wife talked to them and they said they would still honor it even though the percentage rate promotion had expired ! All in all we had a great experience but I didn't care for the dishonesty about the credit union. I think we were in and out of the dealership in a little over an hour, that's a record for us we've spent 8 hours at some dealerships in the past going back and forth with salesmen and managers !”
“I took my car in for a recall. It was a simple abs fuse replacement. They told me it would take an hour for the service. I told them no. I felt that for this simple procedure that the time of 60 minutes was not acceptable and that I would need to reschedule. I wish that they would have been forthcoming with this information when I booked the appointment.”
“I was contacted and called the dealer and the car that we were interested in was sold. The salesman then suggested a different vehicle and sent the information. We went and drove the truck and did buy that truck. The staff were very professional and helpful.”
