They called me about 30 minutes away from the dealership and claimed they sold it the night before. Mind you I received the initial call and they said it was still available, get an immediate call back and they said it was sold the night before. Ridiculous. I checked the reviews and multiple people said the same thing. BEWARE!
by Dan W. on 04/03/2023Verified Purchase
Excellent dealership with great people. They were honest and upfront about everything - it was a pleasure to do business with them. I would rather spend my money at a small dealership like this rather than at a huge corporate one every time. The people make the difference!
by Ron C. on 04/18/2020Verified Shopper
Very unprofessional, I believe his name was Cruz or something along those lines. It was your typical used car lot trying to get to dollar for their car and knew very little about the car before contacting. Very shady place. I will never contact that place again. I ended up buying a used car from the local ford dealer.
by David D. on 03/21/2020Verified Shopper
Sat for two hours as sales called a finance company. After two hours I was told finance company doesn't loan for that small amount. Then why did the dealership even call them ? Sales man kept stringing me along. After 4 days I spoke to the manager and told him I'm going elsewhere. I ended up buying at a different dealer and spent 18,000. No effort was made to show me a different car.
by Manshawn B. on 09/29/2019Verified Shopper
That vehicle didn't belong on CARFAX , first off the report said one owner no accidents but there was horrible paint work done that show DA sand marks , fish eyes in passenger fender to front cover. Driver head lamp wasn't replace properly. Both rear querter panels had fish eyes. The wet sanding and buffing was just horrible swirls from buffing looks like a five year old did the job. Not a place if your looking for Quality...
by Cruz Balderrama on 09/30/2019
Thank you for your feedback Manshawn, We are sorry we couldn't work things out with you. We out source our body work and I appreciate the concern and we will get the work straighten out. If we have a second opportunity to earn your business give us a call at 630-705-2900
by 2004 VOLKSWAGEN PASSAT GLX Shopper on 07/31/2022Verified Purchase
Great experience. During my test drive I noticed the car needed brakes. They immediately agreed to replace pads and rotors.
by Grando B. on 03/29/2021Verified Shopper
The rating is because they do have the cars they showed online.The car i was interested in was obviously damaged before and said to have never been in an accident. Maybe it was badly rear ended.
by Kathleen W. on 05/16/2020Verified Purchase
Cruz and team at 355 North Auto went above and beyond in order to make sure that my husband and I were able to walk off their lot with the used vehicle we wanted! They helped us put a hold payment down and then worked with us to finance the vehicle!
by Katie P. on 12/02/2019Verified Purchase
I have to say that I DEFINITELY would NOT RECOMMEND anyone to set a toenail in their lot. Car was burning after having it 8 days. Very nice liars. Was told by 2 mechanics that it shouldnt have passed a safety check.
by Franco Viva on 12/03/2019
We are very sorry to hear about your misfortune. We were under the impression that you were bringing the car back in so we can solve the problem, we still can help. If theirs anything we can do to help give us call at 630-705-2900
by Diane W. on 12/18/2023Verified Purchase
Great sales experience highly recommended and easy to locate.
by David A. on 06/22/2023Verified Purchase
6 days agoNEW-Edit
Just bought (after considerable research) a 2007 2nd Gen Prius there. Oswego Motors is a nice change of actually "walking the walk" vs. "talking the talk".
"Oswego Motors writes "'providing high-quality used cars with low mileage and great CarFax reports" - true, the 2007 Prius had 75K miles on it. The Carfax was long on non-maint. BS and short on actual services, but that's not something under Chad's control.
"and we include a powerhouse warranty that covers the motor for 3 years and an additional 100,000 miles." - also true. I was trying to turn it down because other dealers wanted $2-$3k for a warranty, and Chad very patiently explained that this one does not have an extra fee.
"What sets us apart is our upfront one-price system, which ensures that you get a fair deal without any haggling or hidden fees." also true - and not what I was getting from other dealers with additional fees for everything (used car inspection fee, warranty fee, etc.)
Car averaged 54.2 mpg on the way home, OBDII checks showed NO errors or faults of any kind. Exactly the kind of car any father wants his daughter driving. :)
by Roger M. on 01/13/2023Verified Purchase
My wife and I drove 61 miles to Oswego to see a Mini Cooper that we viewed online. It had a great color, appeared to be in excellent condition, and had the amount of miles we were looking for. When we arrived, we loved the look of the car and, importantly, it had a great Carfax report. After test driving it, we knew we wanted it, but we also had several questions about MINIs that we needed answered, since certain years seem to have some quirks.
The salesman, Tony, a former service manager at a large dealership, was very knowledgeable and answered our questions directly and thoroughly. We felt comfortable with him and the price, so we decided to purchase the car..
We love our "new" car, and we highly recommend Oswego Motors.
by Laura T. on 08/04/2022Verified Purchase
Quick response by salesman, received info I needed, videos and carfax info.
by 2008 CHEVROLET HHR PANEL LT Shopper on 05/07/2022Verified Shopper
Ok atl least they call me caravans deal fell through
by 1998 ACURA 3.5 RL Shopper on 05/02/2022Verified Purchase
i am pleased dealer ship was a pleasant experience
by Manoj K. on 04/11/2022Verified Shopper
Good response at dealership and car available there which listed
by 2010 NISSAN MURANO S/SL/LE Shopper on 03/09/2022Verified Shopper
Still considering buying this vehicle
by 2006 CADILLAC CTS Shopper on 02/22/2022Verified Purchase
Excellent customer service !
by Thaddeus G. on 07/14/2021Verified Purchase
Great place with very good deals, and a friendly staff
by Amanda K. on 07/14/2021Verified Shopper
Great experience, they were friendly and not pushy towards buying.
What do verified customers think about Oswego Motors in Oswego, IL? Verified customers who visit Oswego Motors in Oswego, IL rate this business 4 out of 5 stars, with 25 reviews.How can I contact Oswego Motors in Oswego, IL? To reach the sales team at Oswego Motors in Oswego, IL, call (630) 705-2900
