“It was a good experience. I got great quality used car from them. They were even willing to negotiate on the price. I would purchase a car from them in the future.”
“My experience with Highland Lakes Auto Exchange was outstanding. The team provided excellent customer service, a great deal, and thoroughly addressed all my questions, making the entire car shopping process incredibly easy. I highly recommend Highland Lakes Auto Exchange.”
“My car was taken in right away, info about service and a video as service was provided, work was complete in even less time than expected. Staff is, as always here, friendly, courteous, professional.”
“Wonderful service but they still were unable to fix a problem that I have Chad for 4 years. The infotainment system has never worked, ever. They blamed it on my new phone, but it was occurring with my bold one. Sure enough, on the way home, it began shutting down. I am so frustrated”
“Good experience. I was skeptical at first because of the looks and location of the place (primarily a diesel repair shop), but this is actually what I would prefer. No sales pitches, pushy salesmen or having to go "check with their manager" (although a waiting room or office to do paperwork in would be nice). The truck I purchased from them was priced extremely fair, so I didn't bother trying to negotiate the price. Also, with this also being a shop, they were able to answer all of my technical questions as well.
They apologized for not having the truck detailed beforehand (I didn't care, it wasn't bad) and did leave with a little under 1/4 tank of fuel. Besides that, good experience!”
“The guys here are great. Friendly and take the time to explain whats going on with the car service and check in with me before gong ahead with the work. The waiting area is extremely comfortable, I love watching deal or no deal while I'm waiting and there is coffee and refreshments available. There is plenty of areas to work if you need to BYO laptop. I aways leave here with a smile knowing my car is well cared for :-)”
