“The salesperson was nice and easy to work with but their management refused to allow me to put a deposit on the vehicle I wanted and insisted that I do the transaction in person. I am out of state and was unable to do this. I just took it as a sign that maybe that wasn't the car for me.”
“Thank you Carfax on correcting a accident report error that surprisingly showed up a couple of months after acquisition. Though it wasn't clear how it actually got onto report, we are thankful it was timely resolved”
“Great experience working with EMH Motors and their communication was always great! Buying a car sight unseen is always a hard thing to do but they made it a great experience and sold me a car that I wanted.”
“I liked everything there!
From the time I pulled up to the time the car was ready.
Kept me up to date on what was being done and what also needed to be done.”
“I had an outstanding experience with the staff. Everyone was professional, honest, and kind. The car is great and it was a great price. Smooth buying process. I highly recommend.”
“Sam made the car-buying process simple and stress-free. Straightforward, no pressure, and most importantlyno bogus fees. He also worked with me on financing when I was a bit short, which I really appreciated. The price we agreed on was exactly what I paid, which is rare these days. If you want a great deal without the usual runaround, this is the place to go. Highly recommend.”
“Conscientious and detailed service has been the hallmark of my experience it Napleton Subaru. They have serviced this car from the beginning when I purchased it in December 2014.”
“It was a nice car but the body had too many scratches on it for me. At he price point the car body should have been in excellent to very good condition. The salesman and the management staff were very friendly, nice and helpful. I really recret that I was unable to purchase a car at location.”