“Good place to buy your next good car
Salesman is the owner with good knowledge of the cars
It's not like other salesmen
He gave you time not pressure to make the decision”
“The staff and the service department they dead, a fantastic job servicing my vehicle. They made recommend recommendations on what needs to be completed and kept me informed on a timely basis. I was very pleased with the service.”
“Friendly, transparent, courteous and 'no pressure' would be words to describe my experience. Randy and the rest of the team at City VW of Evanston were great!”
“The staff has always been fantastic! This is the third or fourth time I have used Northshore automotive in two years., since I moved to Evanston. They have a complimentary shuttle if your car is going to take a long time to repair. Miguel , the driver, is very nice and got me home and back to the shop safely! The repairs are not cheap, but the job the mechanics do, is very good. Bill, the owner, is a very gracious man! I would definitely recommend Northshore Automotive! My neighbor recommended them to me and I am happy they did!”
“I had a great experience at Victory Honda for my recent oil change service. Fernando was very accurate, kind, and professional throughout the whole process. He gave me a strong sense of trust and made me feel confident leaving my car in his hands. The service was smooth, clear, and efficient. I truly appreciated his attention to detail and excellent customer service.”
“Derek was very helpful and informative about the car that I wanted to purchase. I bought the vehicle and he had it shipped to my home. The entire process was smooth and easy, thanks to Derek.”
“I like that I get a notice that it's time to get The Works, with coupons- so I make an appt online - which is a couple days later and the car gets a once over while I wait. And it only takes a couple hours or less. What's not to like?”
“The dealership was very open about providing information regarding the vehicle, accommodating an independent inspection, answering questions, and resolving any issues post-inspection, providing additional photos and videos, and very efficient documenting and closing the sale. I am only awaiting arrangements for transport of the vehicles to my home, but expect that to be promptly resolved. Stephen Mack (sales) was great to work with and kept me informed throughout the process, if in the market again, I would certainly call upon them again.”
“Was not expecting to pay that much for brakes when I received a e-mail that is was going to cost half the price. Do not state one price and when at the shop, state a price that is twice as much.
brakes do work well.”
