“Didn't like the fact when we purchased the car we were promised a loner car whenever we had a appointment longer then 2 hours, no questions. At this appointment we asked and were told that all loner cars were out and this appointment didn't qualify anyways.
What we always appreciate is the comfort of the waiting area in the service department. Staff is friendly. Always meet nice people while waiting.”
“Very easy process thanks to Edwin! Never pushy and always forthcoming. His honest approach made it easy for a first-time car buying experience. I would definitely recommend Thunder Cars and look forward to buying in the future with them again.”
“Genemy Service Advisor, was very helpful and personable. Got my Jeep repaired and out the door by the next morning, Friday. Averted my family being without a vehicle all weekend.
Well done.”
“It was a smooth process team was very helpful Mr. Van the GM & Phil the financial manager did everything they could to get me a good deal so far I am very happy with the car
4 stars because I only got one key looking forward to getting a spare one
Just a quick follow-up
Mr Van the General manager at Bill Ray Nissan is one of a kind . Right after seeing my concern regarding a spare key fob he immediately took the time to call me and to let me know that he had ordered a new one for me
I would suggest to anyone in search of a Nissan dealer where customer satisfaction is the top priority and great Deal to consider visiting Bill Ray Nissan
Amazing staff and Great Leadership
Thank you Mr. Van”
“Everyone was very welcoming and went above and beyond to make sure we purchased the right vehicle for our family. Communication is key! They were honest and professional!”
“There was nothing I didn't like. As a matter of fact, because the engine cleaning took longer than expected I wasn't charged the $150 that I agreed to pay!!”
“Car was not as clean as I expected for the price. Dealer could use some TLC inside. I felt like I was dealing with the old used car salesman place. Both my wife and I were like, nope. Get me outta here. Did not even wish to take the car out for a spin. Dont get me wrong, my experience was based solely on first impressions (dirty cars, messy lobby, they had what appeared to be an out of commission tanning bed in a corner. Finally bought car from a Class A dealership elsewhere that invests in customer experience).”
“Ahhh the dealership service center. Gratitude to the team for executing the 8 year service on my Panamera. In addition, they identified a necessary replacement for wheel bearings. For that, I am extremely grateful. It's just the customer price that gets me... $2700 for one wheel bearing my guy? Really?! Anyway, took it to an independent shop and got a much better deal for not one but two new wheel bearings. The dealership service center...They serve a very specific function.”
“Pros, The owner Ryan was straight forward. Answered all my questions and was able to get me a very good deal and resolved issues that came up. Con's, took longer than usual to get back to me with resolutions.”
“This is a top notch dealership, after buying the car, drove 3 miles and right brake caliper locked up and after returning to the delership, management had part ordered and had mechanic replace it with just 2 hours to spare before closing for the day, I then discovered leak from brake line and after having repair completed, dealership reimbursed me via cash app for that repair, you don't find this level of service very many times, I highly recommend them for your next used car purchase”
“Yes they were very helpful we went to see a 2018 Mitsubishi but ended buying a 2018 Nissan Rogue we are very happy with this purchase they even helped me with the car insurance I recommend them to all who are looking for a used car”
