by 2022 CHEVROLET BOLT EV 2LT Owner on 12/14/2025Verified Service
Took my 2022 Chevy Bolt here for its 7500 mile service interval Required Services maintenance. Scheduling the appointment online was easy. My service advisor Steve was friendly and efficient. Waited in the comfortable customer lounge only a bit more than an hour for the work to be completed. Very reasonably price too. I'll be back for my next interval service work.
by AutoNation Chevrolet West Colonial on 12/17/2025
Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
by Keith H. on 11/30/2025Verified Service
Your service advisor is incompetent, and the mechanic who worked on my vehicle failed to determine what the problem was despite having a code reader telling him. The service advisor, Stephen lied to me twice and attempted to charge me for a battery the vehicle did not need. It's said that when you think you can trust people in this field and find out what derelicts they are.
by AutoNation Chevrolet West Colonial on 12/02/2025
Hello Keith, we are deeply disappointed by your experience at Autonation Chevrolet West Colonial. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (407) 680-0751 to discuss what we can do to help.
by Tom W. on 10/09/2025Verified Service
The engine light came on. Joe and the service department were able to get a replacement part and had me out the door in a couple of hours. The waiting room is very nice. Comfortable chairs and free coffee, tea, cocoa and other hot drinks. I am very satisfied with AutoNation Chevrolet West Colonial drive in Orlando.
by AutoNation Chevrolet West Colonial on 10/11/2025
Hi Tom, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
by Nate A. on 08/08/2025Verified Purchase
Friendly and helpful. I made arrangements to test drive the car by email and text. I arrived at 1pm on a Sunday (after a 2 hour drive). It took 4 hours to finish the paperwork and walk out with keys.
It's been two weeks and I'm happy with the vehicle. But I'm still waiting for copies of some paperwork and two missing items.
by AutoNation Chevrolet West Colonial on 08/11/2025
Hello Nate, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (407) 680-0751. We hope to hear from you.
by 2021 CHEVROLET CAMARO LS/LT Owner on 05/31/2025Verified Service
I didn't like the communication between the service technicians! They act like they were so busy that they took awhile to acknowledge you! ( customer ) Next my technician Kenneth Love didn't have a clue to what was happening! He forgot that my car was even there and he was handling my service. It took the service supervisor Justin to get it moving!
by AutoNation Chevrolet West Colonial on 06/02/2025
Hi, we appreciate you taking the time to respond. The staff at Autonation Chevrolet West Colonial take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (407) 680-0751 to discuss what we can do to help.
by 2018 CHEVROLET EQUINOX LT Owner on 05/23/2025Verified Service
I like that my son was able to get an appointment right away. I do not like that costly diagnostic price. The problem he had with the air conditioner wasn't even covered yet. We had to pay a diagnostic fee along with the other service we have that price caused a financial hardship. My son is in college and we're trying to get him home. The price of the diagnosticwas as much as a airline ticket.
by AutoNation Chevrolet West Colonial on 05/26/2025
Hello, we regret your experience with us here, but are glad you brought this to our attention. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (407) 680-0751.
by Colleen S. on 05/13/2025Verified Service
The service person Luis Chevy was not professional. I had to keep calling about the status of my car, uncommunicative, made me feel like I was doing him a favor. When I went to pick up my car, the paperwork was incorrect, despite me letting him know I was coming. Another service person had to do the process.
by AutoNation Chevrolet West Colonial on 05/14/2025
Hi Colleen, thank you for bringing this matter to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (407) 680-0751 to discuss what we can do to help.
by 2016 CHEVROLET CORVETTE STINGRAY 2LT Owner on 01/22/2025Verified Service
Despite advertising discount on line for any battery not given. Shop charge of 32.65 not disclosed until payment at end of service. Despite an appointment for a new battery, one not available which required obtaining one outside source and requiring a wait of 4.5 hours.
by AutoNation Chevrolet West Colonial on 01/23/2025
Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (407) 680-0751 to discuss what we can do to help.
by 2024 CHEVROLET SILVERADO K2500 HIGH CTRY Owner on 12/22/2025Verified Service
The truck was at the dealership for a month to be repaired, but they never fixed it properly, and now they won't even lend us another truck. How are we supposed to get around? This is a serious problem, and I wouldn't recommend them.
by AutoNation Chevrolet West Colonial on 12/23/2025
Hello, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (407) 680-0751 so we can make your experience a positive one.
by 2012 CHEVROLET CRUZE LT Owner on 11/22/2025Verified Service
They "fixed" my car by actually making it worse and then charged me to "fix" it again and nothing has changed. Avoid at all costs
by AutoNation Chevrolet West Colonial on 11/24/2025
Hi, thank you for bringing this matter to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (407) 680-0751 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
by Johan U. on 11/05/2025Verified Shopper
Forget about getting a deal. They say they're a one price dealer that won't go below of what's marked
by AutoNation Chevrolet West Colonial on 11/08/2025
Hello, thank you for bringing this matter to our attention. We would like the opportunity to address your concerns. Please reach out to us directly at (407) 680-0751 when you have a chance. Thank you, and we look forward to hearing from you.
by Jean Carlos E. on 08/28/2025Verified Service
Mattvey was my service advisor and did a great job keeping me informed about my ac compressor replacement.
by AutoNation Chevrolet West Colonial on 08/29/2025
Hello Jean, thank you for your kind review; we are happy to pass along your comments to the team here at Autonation Chevrolet West Colonial! If you ever need help, just give us a call. Happy motoring!
by 2019 CHEVROLET SILVERADO C1500 CUSTOM Owner on 08/01/2025Verified Service
They were finished in a timely manner. Tried convincing me that I needed other costly upgrades when I know I didn't.
by AutoNation Chevrolet West Colonial on 08/04/2025
Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (407) 680-0751 to discuss what we can do to help.
by Jermaine O. on 07/20/2025Verified Service
Paid $800 for service and the issue was still not resolved. This item is still under warranty and I was told I need to pay an additional $900 after the misdiagnosed problem.
by AutoNation Chevrolet West Colonial on 07/22/2025
Hi Jermaine, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (407) 680-0751 to discuss what we can do to help.
by Cassie K. on 06/11/2025Verified Purchase
It was fine. My car was quickly dying so I needed to purchase a car immediately. I probably would have shopped around if I could have.
by AutoNation Chevrolet West Colonial on 06/12/2025
Hi Cassie, thank you for taking the time to share your feedback with us. If you'd be willing to provide more feedback, please reach out to us at (407) 680-0751 so we can assist you further.
by 2025 CHEVROLET EQUINOX LT Owner on 06/01/2025Verified Service
My service advisor Justin was amazing and my friend bruno in finance works at this location so everything is getting better over there
by AutoNation Chevrolet West Colonial on 06/02/2025
Hello, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!
by Randall S. on 05/14/2025Verified Service
The focus is on ensuring a prompt resolution and verifying that everything is functioning properly. The emphasis on getting a quick fix highlights the importance of efficiency and thoroughness in the process.
by AutoNation Chevrolet West Colonial on 05/16/2025
Hi Randall, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by 2017 CHEVROLET MALIBU LS Owner on 05/06/2025Verified Service
Service Advisor Kenneth Love and Justin aren't welcoming, friendly nor helpful staff.
Worst experience I've had with Chevy my 8 years of doing business with them.
by AutoNation Chevrolet West Colonial on 05/08/2025
Hi, we are deeply disappointed by your experience at Autonation Chevrolet West Colonial. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (407) 680-0751 to discuss what we can do to help.
by 2024 CHEVROLET TRAX LS Owner on 04/28/2025Verified Service
Well, I like very much, so the service and informative part that I receive very much so from my service advisor, Mr. Millis I truly felt the Care concern and I had the full understanding of what was going on. Thank you.
by AutoNation Chevrolet West Colonial on 04/30/2025
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests, and we look forward to your next visit!
by 2018 CHEVROLET EQUINOX LT Owner on 03/04/2025Verified Service
Poor customer service Entire company is without the sense of urgency as specially for person out of tow.
by AutoNation Chevrolet West Colonial on 03/05/2025
Hi, thank you for bringing this matter to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (407) 680-0751 to discuss what we can do to help.
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Service Information
7 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, AutoNation Chevrolet West Colonial specializes in these services, in addition to many others.
Battery Service
Brake Service
Oil Change
Tire Service & Repair
Top Makes Serviced
Based on CARFAX Service History, AutoNation Chevrolet West Colonial specializes in these makes, in addition to many others.
What do verified customers think about AutoNation Chevrolet West Colonial in Orlando, FL? Verified customers who visit AutoNation Chevrolet West Colonial in Orlando, FL rate this business 4 out of 5 stars, with 268 reviews. 7 customers favorited this location.How can I contact AutoNation Chevrolet West Colonial in Orlando, FL? To reach the sales team at AutoNation Chevrolet West Colonial in Orlando, FL, call (855) 662-9035. To reach the service department, call (888) 203-9549Does AutoNation Chevrolet West Colonial in Orlando, FL have a service center? Yes, AutoNation Chevrolet West Colonial in Orlando, FL does have a service center. You can contact the service department at (888) 203-9549.
