by 2024 CHEVROLET MALIBU LS Owner on 04/19/2026Verified Service
The 2024 Chevy Malibu was taken in quickly to be analyzed with a scanner. Then a new AC Delco battery was installed under warranty. So it all went well in a matter of a little over 1 hour, and then I was on my way.
The staff was friendly and informative.
by AutoNation Chevrolet West Colonial on 04/20/2026
Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
by 2023 CHEVROLET TAHOE C1500 LS Owner on 01/05/2026Verified Service
My service was scheduled for 7am on Friday, 01/02/26 and I figured there would be some delay being that it was the day after New Year's. That was definitely not the case, the service team made sure my vehicle was checked in at exactly 7am without any interruptions. Also, the diagnosis of the vehicle was spot on and avoided any unnecessary repairs. Thanks again for your service AutoNation West Colonial!
by AutoNation Chevrolet West Colonial on 01/06/2026
Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
by 2022 CHEVROLET BOLT EV 2LT Owner on 12/14/2025Verified Service
Took my 2022 Chevy Bolt here for its 7500 mile service interval Required Services maintenance. Scheduling the appointment online was easy. My service advisor Steve was friendly and efficient. Waited in the comfortable customer lounge only a bit more than an hour for the work to be completed. Very reasonably price too. I'll be back for my next interval service work.
by AutoNation Chevrolet West Colonial on 12/17/2025
Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
by Keith H. on 11/30/2025Verified Service
Your service advisor is incompetent, and the mechanic who worked on my vehicle failed to determine what the problem was despite having a code reader telling him. The service advisor, Stephen lied to me twice and attempted to charge me for a battery the vehicle did not need. It's said that when you think you can trust people in this field and find out what derelicts they are.
by AutoNation Chevrolet West Colonial on 12/02/2025
Hello Keith, we are deeply disappointed by your experience at Autonation Chevrolet West Colonial. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (407) 680-0751 to discuss what we can do to help.
by Tom W. on 10/09/2025Verified Service
The engine light came on. Joe and the service department were able to get a replacement part and had me out the door in a couple of hours. The waiting room is very nice. Comfortable chairs and free coffee, tea, cocoa and other hot drinks. I am very satisfied with AutoNation Chevrolet West Colonial drive in Orlando.
by AutoNation Chevrolet West Colonial on 10/11/2025
Hi Tom, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
by Nate A. on 08/08/2025Verified Purchase
Friendly and helpful. I made arrangements to test drive the car by email and text. I arrived at 1pm on a Sunday (after a 2 hour drive). It took 4 hours to finish the paperwork and walk out with keys.
It's been two weeks and I'm happy with the vehicle. But I'm still waiting for copies of some paperwork and two missing items.
by AutoNation Chevrolet West Colonial on 08/11/2025
Hello Nate, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (407) 680-0751. We hope to hear from you.
by 2021 CHEVROLET CAMARO LS/LT Owner on 05/31/2025Verified Service
I didn't like the communication between the service technicians! They act like they were so busy that they took awhile to acknowledge you! ( customer ) Next my technician Kenneth Love didn't have a clue to what was happening! He forgot that my car was even there and he was handling my service. It took the service supervisor Justin to get it moving!
by AutoNation Chevrolet West Colonial on 06/02/2025
Hi, we appreciate you taking the time to respond. The staff at Autonation Chevrolet West Colonial take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (407) 680-0751 to discuss what we can do to help.
by 2018 CHEVROLET EQUINOX LT Owner on 05/23/2025Verified Service
I like that my son was able to get an appointment right away. I do not like that costly diagnostic price. The problem he had with the air conditioner wasn't even covered yet. We had to pay a diagnostic fee along with the other service we have that price caused a financial hardship. My son is in college and we're trying to get him home. The price of the diagnosticwas as much as a airline ticket.
by AutoNation Chevrolet West Colonial on 05/26/2025
Hello, we regret your experience with us here, but are glad you brought this to our attention. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (407) 680-0751.
by 2023 CHEVROLET SUBURBAN C1500 PREMIER Owner on 05/04/2026Verified Service
I had no problems with having my 2023 Suburban serviced. The service advisor that I dealt with Luis was very helpful.
by AutoNation Chevrolet West Colonial on 05/05/2026
Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
by 2020 CHEVROLET SILVERADO C1500 LTZ Owner on 04/12/2026Verified Service
I booked an appointment with my truck got in received same-day service. Got my truck back the very same day.
by AutoNation Chevrolet West Colonial on 04/14/2026
Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
by 2013 CHEVROLET CORVETTE GRAND SPORT Owner on 02/27/2026Verified Service
Terrible, I paid for a diagnostic and they didn't even look at my car. They just informare me that I needed a new engine.
The same car is driving to this day with the same engine.
by AutoNation Chevrolet West Colonial on 03/02/2026
Hi, thank you for bringing this matter to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (407) 680-0751. We would appreciate the chance to turn your experience around.
by 2024 CHEVROLET SILVERADO K2500 HIGH CTRY Owner on 12/22/2025Verified Service
The truck was at the dealership for a month to be repaired, but they never fixed it properly, and now they won't even lend us another truck. How are we supposed to get around? This is a serious problem, and I wouldn't recommend them.
by AutoNation Chevrolet West Colonial on 12/23/2025
Hello, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (407) 680-0751 so we can make your experience a positive one.
by 2012 CHEVROLET CRUZE LT Owner on 11/22/2025Verified Service
They "fixed" my car by actually making it worse and then charged me to "fix" it again and nothing has changed. Avoid at all costs
by AutoNation Chevrolet West Colonial on 11/24/2025
Hi, thank you for bringing this matter to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (407) 680-0751 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
by Johan U. on 11/05/2025Verified Shopper
Forget about getting a deal. They say they're a one price dealer that won't go below of what's marked
by AutoNation Chevrolet West Colonial on 11/08/2025
Hello, thank you for bringing this matter to our attention. We would like the opportunity to address your concerns. Please reach out to us directly at (407) 680-0751 when you have a chance. Thank you, and we look forward to hearing from you.
by Jean Carlos E. on 08/28/2025Verified Service
Mattvey was my service advisor and did a great job keeping me informed about my ac compressor replacement.
by AutoNation Chevrolet West Colonial on 08/29/2025
Hello Jean, thank you for your kind review; we are happy to pass along your comments to the team here at Autonation Chevrolet West Colonial! If you ever need help, just give us a call. Happy motoring!
by 2019 CHEVROLET SILVERADO C1500 CUSTOM Owner on 08/01/2025Verified Service
They were finished in a timely manner. Tried convincing me that I needed other costly upgrades when I know I didn't.
by AutoNation Chevrolet West Colonial on 08/04/2025
Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (407) 680-0751 to discuss what we can do to help.
by Jermaine O. on 07/20/2025Verified Service
Paid $800 for service and the issue was still not resolved. This item is still under warranty and I was told I need to pay an additional $900 after the misdiagnosed problem.
by AutoNation Chevrolet West Colonial on 07/22/2025
Hi Jermaine, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (407) 680-0751 to discuss what we can do to help.
by Cassie K. on 06/11/2025Verified Purchase
It was fine. My car was quickly dying so I needed to purchase a car immediately. I probably would have shopped around if I could have.
by AutoNation Chevrolet West Colonial on 06/12/2025
Hi Cassie, thank you for taking the time to share your feedback with us. If you'd be willing to provide more feedback, please reach out to us at (407) 680-0751 so we can assist you further.
by 2025 CHEVROLET EQUINOX LT Owner on 06/01/2025Verified Service
My service advisor Justin was amazing and my friend bruno in finance works at this location so everything is getting better over there
by AutoNation Chevrolet West Colonial on 06/02/2025
Hello, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!
by Colleen S. on 05/13/2025Verified Service
The service person Luis Chevy was not professional. I had to keep calling about the status of my car, uncommunicative, made me feel like I was doing him a favor. When I went to pick up my car, the paperwork was incorrect, despite me letting him know I was coming. Another service person had to do the process.
by AutoNation Chevrolet West Colonial on 05/14/2025
Hi Colleen, thank you for bringing this matter to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (407) 680-0751 to discuss what we can do to help.
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Service Information
8 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, AutoNation Chevrolet West Colonial specializes in these services, in addition to many others.
Battery Service
Brake Service
Oil Change
Tire Rotation
Top Makes Serviced
Based on CARFAX Service History, AutoNation Chevrolet West Colonial specializes in these makes, in addition to many others.
What do verified customers think about AutoNation Chevrolet West Colonial in Orlando, FL?
Verified customers who visit AutoNation Chevrolet West Colonial in Orlando, FL rate this business 4 out of 5 stars, with 291 reviews. 8 customers favorited this location.
How can I contact AutoNation Chevrolet West Colonial in Orlando, FL?
To reach the sales team at AutoNation Chevrolet West Colonial in Orlando, FL, call (855) 662-9035. To reach the service department, call (888) 203-9549
Does AutoNation Chevrolet West Colonial in Orlando, FL have a service center?
Yes, AutoNation Chevrolet West Colonial in Orlando, FL does have a service center. You can contact the service department at (888) 203-9549.
