Top Rated Car Dealerships near Bethesda, MD | Page 4

“Service advisor Donna Wozniak always takes care of my car. She is the best!”

“Having my service done at Sport Honda has always been a pleasant experience. Everyone I've ever dealt with has been so nice, explains things well and keeps me up to date on what's happening. There are closer places I could have my car serviced at but I prefer Sport Honda.”

“Personalized service first and foremost. Definitely quality of service performed. Sport Chevrolet Cadillac is the best! And I highly recommend them!”

“Excellent service. Quick and detailed service. Friendly and helpful service team. Will come back agsin”

“My only issue is that the tech who checked me in was not aware of a service special going on that was shown on the dealership's website. They checked and concurred it was there and applied the discount, but they should have known about it. It was a discount on state inspections, which a lot of people would probably have benefited from, as it was the last day of the month. The rest of the visit was great; short wait time, quality work.”

“Had a fantastic experience purchasing my vehicle at the Volvo dealership! Working with Cleveland made the whole process smooth and hassle-free; he was professional, knowledgeable, and attentive from start to finish. Trumane from the finance team was equally great, making the final paperwork quick, transparent, and seamless. Highly recommend working with this top-tier Volvo team!”

“Quick and courteous. Service completed on time as estimated.”

“Xavier was very good and very helpful and professional.Went out of his way to n help”

“You would think that when you call, text or email a dealer that you are interested in a particular vehicle they would see to it that it is prepped for view. This vehicle looked worst upon physical view then pictures indicated. A total waste of gas and mileage to be disappointed in product.”

“I didn't like the timely process but it was a necessary evil. All in all, I felt welcomed and appreciated. I am thankful for the excellent customer service and professionalism I received.”

“We had an easy, smooth, and friendly experience with all team members.”

“the customer service, David kept me abreast of the status of my car”

“Great service! Grateful for their attention to detail.”

“Quick- Friendly Service Rep. and I got a Car Wash”

“The service at passport of Alexandria is great the service representative Gary Drummond, very knowledgeable very helpful and takes the time to help you out with everything you need for your vehicle”

“Walter was great. He answered my questions and made me feel very comfortable with my service!”

“Antonio was the salesman that helped me. He was very professional and if I had any questions he provided me with the information that was needed. Very smooth process”

“The team provided excellent service for my scheduled maintenance on my X7”

“As far as car dealership service centers are concerned, I am a Farrish fan, to an extent. When talking to service center members over the phone, they are professional, patient, and informative. In person, not so much. First all, you come into the service center and instead of being greated like an old friend, ie Cheers, you often time are left standing looking around and trying to find one of the handful of people who are doing nothing, to address you. The time before this one, the guy who greated me, made me feel like I was bothering him. This time, I just got ignored. So, proactively, I went person to person to the staff who were standing around. Finally, I had to find my car after I was directed where to go. The reason I give Farrish a 4 star rating versus a 1 is because of the ladies who handle the payments in customer service:Eryca, Holly, and Raquel. Wow!!! Though a little muted they do there work with pride, professionalism and great honor. They take on the frustrations of people like me who are annoyed by not being addressed when you enter the service center, and then being told that a part that you see online for $250 is being marked up to $850 with dignity and heads held high. They are patient and understanding. They are the epitome of professionalism. I was able to calm down and realize why I stick with Farrish, the people. And that matters to me. No, I don't like the mark up, but I suspect they are in the ballpark of what other dealers charge. I don't feel like Farrish has hidden fees or are trying to get every last penny out of me, so I will keep coming back. Yes, I would like to be welcomed when I come into the service center. Yes, I would like to be greated with positive energy, but at the end of the day, it is people like Eryca, Holly, and Raquel that will keep my coming back. --Wayne Warren owner of Jeep Moab Wrangler”

“Everything was great , they responded in a timely manner. Supplied all the necessary information”

“Communicated by text. Everything went fine but I didn't not to pursue the vehicle.”

“The gentleman who helped us out was very nice. They had a lot of very beautiful cars on the lot. They would not allow us to take the car we were interested in to a mechanic for a pre-purchase inspection. We could have a mechanic come to their lot. That made me nervous and we chose to go somewhere else.”