“The shop ordered a part from another Jeep Dealer, since it wasn't in stock. When it didn't arrive in time for my appointment, an employee drove two hours round trip so I wouldn't be inconvenienced without a vehicle for another day!”
“I texted on vehicle I was interested in but did not get any response so I made a phone call and was told vehicle was pending as sold. I was not interested in any other vehicles, therefore, did not not make a purchase but still looking.”
“All employees courteous and helpful. I was kept informed as to how repairs where progressing and that it would take longer because of receiving defective parts..They advised me when a loner car was available. Upon receipt of repaired vehicle it was clean inside and out”
“Sarah sent me a video of the truck but unfortunately the quality was not good and didn't have sound. I emailed her Friday late afternoon early evening asking what time she would be In on Saturday. I didn't get a response and the truck I was interested was sold to someone else.”
“They did everything to make sure I was included and worked hard at getting my issues worked out. The whole service department was fantastic! Special thank you to Isaac , for going above and beyond to help me out. Very happy with with this Nissan in Janesville”
“While I did go in another direction in a purchase, the experience at the dealership itselfthe sales rep Troy specificallywas great. He knew his product, made suggestions, and went beyond the workday to answer all of my questions. When I make my next auto purchase I will be stopping there first. Finally, to clarify if I would recommend this dealership, I already have! Thanks again. -J”
“Joe, was prompt at responding and answering my questions. Told me to stop in and check out the car I was interested in. Very welcoming and no high pressure sales pitch. I ended changing my search to a different make and model, which they didn't have on their lot. Otherwise, I would probably have from them!!!”
