Top Rated Car Dealerships near Chantilly, VA | Page 17

“Excellent service department! Helpful and quality work.”

“Great service as usual, professional staff.”

“Good, fast service and friendly staff. Nice waiting room with free coffee.”

“The service representative was very patient when I spoke about the problem I was having with my vehicle. She explained what the cause of the problem was . And, offer other services that will need to be addressed during next up coming maintenance to my vehicle.”

“Very helpful and vehicle ready as expected.”

“Got my state inspection fast and informative.”

“Spoke with dealership. Customer service was great and we moved forward with the car.”

“Friendly staff, amazing customer service. No haggle pricing.”

“Everything went smoothly, Matt and Kermit were very helpful”

“I'm one hour away from dealership. They stayed open late and were willing to open on a day off with an appointment. Made payment work using more than one form.”

“This small, family owned dealership was very friendly, helpful, and I did purchase the vehicle from them. The check engine light came on as I was driving it home from the dealer...I called him, as it was a problem with the catalytic converter ($$$) and he stood behind the car, bought the new Cat, and also the new Manifold when it was found to have a crack in it. He paid out a lot to have these fixed...unfortunately, the mechanic he used did a horrible job and the whole thing started to fall apart on the way home. They did not put the bolts in to fasten the cat to the manifold! No gasket either! Lost all acceleration a few days later and had it taken to a local shop. Shop checked everything, replaced all the missing bolts. Bolts were also missing from the subframe, which caused the other rattle. Now, check engine light came on again. Checked it out, and most likely has to do with the quality of the cat and that the mechanic who put it in drilled an extra hole in it and then put putty on it to seal instead of weld it correctly. Faulty Cat now....needs the whole thing replaced again because of the mechanic. Will notify the dealer, but this was not his fault. He did his best to get the car fixed right.”

“The dealer was professional and worked with me on the purchase. Good experience.”

“Terrific customer service, didn't feel like salesmen were hovering, would definitely recommend and return if back on the market.”

“The car I wanted was sold, but that's life. First come, First serve. I'm still looking for a good car of my style. I just don't want any car.”

“Still shopping and looking at other options for vehicle I want”

“Something came up and we were unable to make it for the test drive. We look forward to working with them soon.”

“Great experience friendly well knowledge and helpful They also picked me up from the train station to take me back to the dealership to meet me It was great fast getting out in and out”

“Very thorough and appreciate the video update provided by the mechanic technician.”

“Professional & friendly service”

“Michael went above & beyond to get the deal done. Very good service.”

“Very friendly and compassionate”

“Good experience. Kept in touch, followed up. Would consider this dealer another time.”