by 2020 FORD F150 SUPERCREW Owner on 08/31/2026Verified Service
Maddie, my Malloy Ford Service Advisor, and her team were on the mark with my recent service. Quickly identified the problem, scoped and priced the work within a day. I added an additional work item that required a part to be ordered. The next work day the part was received, as well as, all the labor. The actual price was exactly as she estimated. Wonderful results.
by Malloy Ford of Winchester on 09/01/2026
Thank you for sharing such a wonderful review! We're thrilled to hear that Maddie and our Malloy Ford Service team took great care of you from start to finish. We're glad they were able to quickly identify the issue, provide an accurate estimate, and get the additional part and work completed without delay. It's great to know everything was done right and at the price you were quoted. We truly appreciate your business and look forward to serving you again!
by 2021 FORD F350 SUPER DUTY Owner on 08/30/2026Verified Service
I brought my truck in to deal with a recall issue on the reverse camera. Camera is NOT working now. Also, My passenger rear door is showing that it is ajar (it is closed tight). This keeps the interior lights on and is a bit of a problem. This started after I got it back from Malloy.
As far as recommending the service shop- I'll let you know after you guys fix the problems.
by Malloy Ford of Winchester on 09/03/2026
We're sorry to hear about the issues you experienced following your recent visit. We understand how frustrating it is to have a recall concern addressed and then encounter additional problems with your truck. We'd appreciate the opportunity to look into both the camera and door-ajar concerns and get everything resolved. Please reach out to our service team so we can assist you further. Thank you for bringing this to our attention.
by 2025 FORD F150 RAPTOR Owner on 08/24/2026Verified Service
I like the service department at Malloy Ford and I am only recommending the service department. I like working with Chip (service advisor), Lexi (at the cashiers booth) and Harper (Service Manager). It has been a few years working with that team and things are done right.
by Malloy Ford of Winchester on 08/25/2026
Thank you for taking the time to share your experience! We're so glad to hear that Chip, Lexi, and Harper have consistently provided you with great service over the years. It's wonderful to know you can count on the team to communicate well and get things done right. We truly appreciate your continued trust in our service department!
by 2020 FORD FUSION S Owner on 05/28/2026Verified Service
Car is missing, either transmission or spark plug. Taking to Aamco Thursday. You all told me an hour or longer, later that nothing was wrong with it. Ther is definitely something really wrong! Looked like a quarter tank of gas was used too. Did someone use my car to do errands?? Was not happy AT ALL. THANKS FIR NOTHING! CHECK BACK IN A WEEK, ILL LET YOU KNOW WHATS WRONG WITH IT!
by Malloy Ford on 06/03/2026
We are sorry to hear about your experience and understand your frustration. Our goal is always to accurately diagnose and address any concerns with a vehicle, and we regret that you left feeling dissatisfied with the outcome of your visit.
We would appreciate the opportunity to learn more about your concerns regarding the vehicle's performance and fuel usage. Please contact our service manager, Chase, at cstewart@malloy.com, so he can discuss your experience in greater detail and work toward a resolution.
Thank you for bringing this to our attention.
by 2004 LINCOLN TOWN CAR ULTIMATE Owner on 04/22/2026Verified Service
My Lincoln is home and is working. However, I found that Big Daddy's said the job would cost 800.00. Another source priced a fuel pump replacement at 950.00. Malloy charged me over 1500.00. I asked for a discount but was not granted. I have been a good customer for 20 plus years. Disappointed!
by Malloy Ford on 05/07/2026
Thank you for your feedback. We're glad to hear your Lincoln is working well. We value your long-time loyalty and understand your concerns regarding pricing. We strive to provide quality service and will take your comments into consideration as we continue to improve. Your satisfaction is important to us.
by 2025 FORD ESCAPE ST LINE Shopper on 11/30/2025Verified Purchase
There was only 1 issue with my visit to Mallory was that my Escape had a very bad smell to it the person who drive it before was a heavy pot smoker and the car smelled for days I wish the detail person would have done a much better job. And the windows don't look like they even cleaned them. Steve was great. Just wish the car was cleaner and didn't have that smell
by Malloy Ford of Winchester on 12/01/2025
Thank you for your feedback! We're glad to hear Steve provided great service. We apologize that the vehicle wasn't as clean as it should have been and for the lingering odor. Your comments have been shared with management and our teams to ensure improvements are made to our detailing process.
by 2019 FORD F150 RAPTOR Owner on 11/07/2026Verified Service
Thanks to the Ford mobile mechanic I was in and out very quickly having a new battery put in. Always great service at Malloy.
by 2026 FORD F250 SUPER DUTY Shopper on 11/04/2026Verified Purchase
Mark is a good guy to deal with. Basically the entire deal was done over the phone and email since im 3 hours away from there. Plate transfer to pa was all taken care of. Would recommend dealing there and I will deal there again.
by 2023 FORD MUSTANG MACH-E SELECT Owner on 11/03/2026Verified Service
Super fast service and friendly service advisors. My EV doesn't come into service a lot but they have great EV tech's there which complete the service well.
by 2025 FORD BRONCO BADLANDS Owner on 10/18/2026Verified Service
No issues, drop off the vehicle, came back to pick it up when they called. This far know problem. Will take it back again for next service and any recall issues.
by Malloy Ford of Winchester on 10/19/2026
Thank you for your feedback! We're glad the process was smooth and convenient, from drop-off to pick-up. We appreciate your trust in our team and look forward to helping with your future maintenance and recall needs!
by 2025 FORD BRONCO BADLANDS Shopper on 10/09/2026Verified Purchase
I have had a wonderful time dealing with this dealership from start to finish everyone there is super cordial, friendly helpful. I couldn't have asked for a better seamless experience.
by Malloy Ford of Winchester on 10/12/2026
Thank you for such a thoughtful review! We're thrilled to hear that our team made your experience seamless from start to finish. Providing friendly, helpful service is what we strive for, and we're grateful you chose us. Enjoy your vehicle, and we look forward to working with you again!
by 2026 FORD F150 XL Owner on 09/28/2026Verified Service
Factory Ford shop installed four new tires in under two hours. Kept up to date on progress and the prices were competitive with other tire specialty shops. Service advisor Kolten was very professional as well.
by Malloy Ford of Winchester on 09/29/2026
Thank you for the great review! We're glad Kolten and our team provided professional, efficient service and kept you updated throughout the process. We appreciate you choosing us for your new tires and look forward to serving you again!
by 2024 FORD EDGE TITANIUM Owner on 09/11/2026Verified Service
Quick service, and there were literally no attempts to sell services that were not necessary. Everyone is always polite, and they drove me to a nearby restaurant with the complimentary ride service.
by Malloy Ford of Winchester on 09/14/2026
Thank you for the great review! We're glad we could make your service visit quick and convenient. Our team appreciates your kind words, and we're happy the complimentary ride service helped make your visit even easier. We look forward to seeing you again!
by 2019 FORD F150 RAPTOR Owner on 08/19/2026Verified Service
What I liked was that this service dept has always provided good service on my vehicles and this trip was no different. What I didn't like was having to have this service on my vehicle considering the low miles on it.
by Malloy Ford of Winchester on 08/19/2026
Thank you for your continued trust in our service department! We're glad to hear that your latest visit was consistent with the good service you've experienced with us over the years. We also understand the frustration of needing service when your vehicle has relatively low miles. We appreciate your business and look forward to keeping your vehicle in great shape for many more miles to come.
by 2025 FORD MAVERICK XLT Owner on 08/01/2026Verified Service
Arrived with an appointment. Vehicle was immediately taken into the garage. 20K mile service was completed quickly, and I was on my way.
by Malloy Ford of Winchester on 08/03/2026
Thank you for your fantastic feedback! We're thrilled to hear that your 20K mile service was completed promptly and efficiently. Providing excellent service is our priority, and we appreciate you choosing us for your vehicle's care. Safe travels and see you next time!
by 2021 FORD ESCAPE TITANIUM Owner on 08/01/2026Verified Service
Friendly people. Just wish I could have tracked progress while waiting. Was supposed to be able to but didn't seem to work.
by Malloy Ford of Winchester on 08/03/2026
Thanks for your feedback! We're glad you found our team friendly. We're sorry to hear about the tracking issue and are working to improve that experience. Your insights are invaluable as we strive to enhance our services. We appreciate your support!
by 2024 FORD MAVERICK XLT Owner on 07/25/2026Verified Service
Professional and prompt service. I have always had a pleasant experience when working with this company
by Malloy Ford of Winchester on 07/27/2026
Thank you for your kind words! We're thrilled to hear you consistently have a great experience with us. Our team is dedicated to providing professional and prompt service, and we appreciate your support. Looking forward to serving you again!
by 2022 TOYOTA 4RUNNER SR5 PREMIUM/TRD S Shopper on 07/24/2026Verified Purchase
A great experience. At Malloy Ford Winc. VA thank you Billy Albright you made everything run smooth for me. Kathy
by Malloy Ford of Winchester on 07/27/2026
Thanks for the fantastic feedback, Kathy! We're thrilled to hear you had a great experience and that Billy made everything smooth. We appreciate your support and look forward to assisting you again in the future!
by 2022 FORD ESCAPE SEL Owner on 07/11/2026Verified Service
The repair of my sunroof was done in record time and the service manager, Chase, was polite and helpful.
by Malloy Ford of Winchester on 07/13/2026
Thank you for your fantastic feedback! We're thrilled to hear that the sunroof repair was quick and that Chase provided you with excellent service. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!
by 2020 FORD ESCAPE S Owner on 06/20/2026Verified Service
Chip was patient and careful to explain what was needed as well as what had and would be done. He made the process quite easy and pleasant .
by Malloy Ford on 06/25/2026
Thank you for your wonderful feedback! We're thrilled to hear that Chip provided such a positive experience for you. Our team strives to make every visit easy and enjoyable. We appreciate your support and look forward to seeing you again!
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Service Information
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9,605 Customer Favorites
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Top Services Performed
Based on CARFAX Service History, Malloy Ford of Winchester specializes in these services, in addition to many others.
Brake Service
Emissions Inspection
Oil Change
Tire Rotation
Top Makes Serviced
Based on CARFAX Service History, Malloy Ford of Winchester specializes in these makes, in addition to many others.
What do verified customers think about Malloy Ford of Winchester in Winchester, VA?
Verified customers who visit Malloy Ford of Winchester in Winchester, VA rate this business 4.3 out of 5 stars, with 714 reviews. 9,605 customers favorited this location.
How can I contact Malloy Ford of Winchester in Winchester, VA?
To reach the sales team at Malloy Ford of Winchester in Winchester, VA, call (540) 269-5301. To reach the service department, call (540) 667-4434
How can I schedule a service appointment with Malloy Ford of Winchester in Winchester, VA?
