“just ok... the attempt to upsell services and "maintenance needs" is a major turn off... My car is in excellent condition, on a regular schedule for maintenance appointments and every visit comes with an estimate over $1000 for services that "should be" done this time around.... it erodes trust and makes me want to look somewhere else.”
“I have a low mileage (for its age) Lexus that I bought at Pohanka. Each year they service , wash and return it to me practically 'new'. I could not be more pleased with their superb service shop. Bravo Pohanka Team!”
“I talked to multiple people which created a bit of confusion but the person we dealt with (Cass) to ultimately buy the car of our interest was very pleasant to deal with. And he seemed knowledgeable. We liked him and it left us with a good experience. The seems to be good as well.”
25358 Pleasant Valley Rd Ste 115, Chantilly, VA 20152
“When asking questions about the Honda, salesman keeps telling me to "drop in" to see it, even after I explained to him since I live more than a 7 hour RT drive time from the dealership, there is no "dropping in". That would be a very long road trip, especially for people in their 80's.
Can they list it with Carmax. That would offer more options.
This may be a very good dealership, but not for anyone who doesn't live reasonable close.”
“Very knowledgeable sales team. Gave me everything I needed to be comfortable with the sale. My daughter loves the car. And her sister is jealous. Thank you!”
25387 Pleasant Valley Rd Ste 125, Chantilly, VA 20152
“generally, good. Some post purchase communication problems but they seemed to want to cure it and maintain good working relationship. They seemed straightforward and good to deal with”
25391 Pleasant Valley Rd Ste 170, Chantilly, VA 20152