“Ourisman Toyota always does an outstanding job in the service department! They have bent over backwards for me recently and saved my day. Fabulous to work with!”
“Staff was courteous and knowledgeable and the service was performed in a reasonable amount of time. My only comment is that the snacks are nice, although I didn't grab anything, but the water dispenser is a little sketchy. Most dealerships make bottles of water available. Not a big deal, just saying.”
“Absolutely great experience. Went in and told Qais my needs, the hard limit on my budget. First day ended up not buying (was looking at used and the numbers just didn't work for me), there was no pressure or anything when I declined. Told him to keep an eye out for a vehicle that matched what we discussed. Next day he found one that checked all the boxes and called me. It was perfect. I didn't have to haggle, I just laid down my limit and it was met.”
“Went in for complementary 10k service and a small issue with the driver seat. Russel wasn't sure that they would be able to resolve seat issues. Looking out for his customer he set us up in a loaner rather than possibly inconvenience his customer.”
9703 Midlothian Tpke, North Chesterfield, VA 23235
“Karen provided us with incredible service! She was very kind, polite and attentive! She patiently explained everything that was new to us! I highly recommend her! An excellent professional.”
