by 2018 FORD FUSION SE Owner on 01/17/2026Verified Service
I made an appointment for an oil change/ tire rotation for 9:00am
I was in the waiting area and a worker came and advised me that my overflow reservoir flow reservoir was cracked and needed replaced.
I told him to go ahead replace it. I sit and waited until 10:30am and finally asked at the desk why my hood was up but nobody working on my car.
I was then informed that they didn't have the part and it wouldn't be delivered via truck at O'Reillys 11:30. I told them to just put it back together and I would go somewhere else, the guy advised I couldn't do that because my car would run hot.
No communication what so ever that I would sitting there while the part was yet to be delivered. Finally 12:45 the part came and they got my car together. My experience was terrible and I'm not sure if I will ever purchase tires or go back again. I feel they could have kept me informed of all the delayed time as my whole day 9 to 1:30 was sitting in their waiting area. I might add that another customer was done the very same way and sit there with me over a part issue as well. Bad customer service and disappointing as well.
by Tire Discounters on 01/17/2026
We're sorry to hear about your experience during your recent visit. It sounds like communication could have been much better, and we understand how frustrating it must have been to wait without updates. We'd like to look into this further and ensure it doesn't happen again. Could you please email us at support@tirediscounters.com with your invoice number and contact information? We appreciate you bringing this to our attention and hope to have the opportunity to make things right.
by 2014 FORD EXPEDITION LTD Owner on 12/12/2025Verified Service
They are great! very nice and helpful
by Tire Discounters on 12/13/2025
Thank you for sharing your thoughts! We're happy to hear you found our team friendly and helpful. Your support means a lot to us, and we look forward to seeing you again. We appreciate you being part of the Tire Discounters family!
by 2010 BUICK LUCERNE CXL Owner on 11/18/2025Verified Service
Explained service needs and delivered
by Tire Discounters on 11/19/2025
We're happy to hear that our team explained your service needs clearly and provided exactly what you needed. Your support helps us keep going, and we look forward to serving you again. See you next time!
by 2018 NISSAN ALTIMA 2.5/S/SV/SL/SR Owner on 11/12/2025Verified Service
Ok job but didn't put enough air in my tires and I had to go back next day and get more air
by Tire Discounters on 11/14/2025
Appreciate you sharing your experience with us! We're glad to hear you had a positive visit overall, but it sounds like we missed the mark on the tire pressure. We'll make sure to keep an eye on that in the future. Thanks for rolling with us, and we look forward to serving you again soon!
by 2017 FORD F150 SUPERCREW Owner on 11/09/2025Verified Service
Very helpful, cordial and service-oriented.
by Tire Discounters on 11/10/2025
Big thanks for sharing your thoughts! We're delighted to hear that our team was helpful and service-oriented during your visit. Your support keeps us rolling, and we look forward to serving you and your 2017 FORD F150 SUPERCREW again. Catch you next time!
by 2016 MAZDA CX-5 GRAND TOURING Owner on 11/01/2025Verified Service
great service. Took car on time and great service.
by Tire Discounters on 11/03/2025
Big thanks for sharing your thoughts! We're glad to hear you had a positive experience with our service and that everything went smoothly with your Mazda CX-5. We're always looking for ways to make your next visit even better. Hope to see you again soon!
by 2022 CADILLAC XT4 LUXURY Owner on 10/26/2025Verified Service
Always good and friendly service!
by Tire Discounters on 10/27/2025
Your support keeps us rolling, Maryann! We're delighted to hear that you always receive good, friendly service from us. Thanks for being a part of the Tire Discounters family. Catch you next time!
by 2013 MERCEDES-BENZ CLS550 Owner on 10/25/2025Verified Service
Great customer service, honesty and team
by Tire Discounters on 10/26/2025
High-fives all around after reading your review! We're happy to hear that our team provided good customer service and honesty during your visit. Your support helps us a lot, and we couldn't ask for better feedback. Thank you for being part of the Tire Discounters family. See you next time!
by 2011 TOYOTA AVALON/LIMITED Owner on 10/24/2025Verified Service
Excellent service as always!!!!
by Tire Discounters on 10/25/2025
Let's go! We love hearing this kind of feedback. We're happy to know you had a great experience with us again. Your support keeps us going, and we couldn't ask for better comments. Thank you for being part of the Tire Discounters family. See you next time!
by 2012 INFINITI FX35 Owner on 10/24/2025Verified Service
It was a great experience the guys was very helpful and very knowledgeable!
by Tire Discounters on 10/25/2025
High-fives all around after reading your review! We're happy to hear that our team was helpful and knowledgeable during your visit. Your support keeps us going, and we can't wait to see you and your INFINITI FX35 back at Tire Discounters. Thanks for being part of our family!
by 2020 MITSUBISHI OUTLANDER SE/SEL/LE Owner on 10/01/2025Verified Service
Always a great experience. I continue to recommend them to everyone.
by Tire Discounters on 10/02/2025
Thank you for the 5-star review! Your vote of confidence is everything.
by 2011 NISSAN VERSA S/SL Owner on 09/26/2025Verified Service
Prices were good. Service did not take a long time. Car computer was not updated.
by Tire Discounters on 09/30/2025
Thank you for the review, we appreciate the feedback. We hope we can earn that last star on your next visit. Stay safe!
by 2018 CHRYSLER PACIFICA HYBRID LIMITED Owner on 09/26/2025Verified Service
It was easy to get an appointment. They got me in and out in a timely manner.
by Tire Discounters on 09/29/2025
Thanks for the stars! We're delighted to hear that scheduling an appointment was a breeze and that our team got you in and out quickly. Your support keeps us rolling. Appreciate you being part of the Tire Discounters family, and we look forward to seeing you next time!
by Juston S. on 09/21/2025Verified Service
Great service and wonderful staff
by Tire Discounters on 09/22/2025
Hey, Juston, let's go! That's the kind of feedback we live for. We're so glad to hear that you had a great experience with our service and staff. Your support keeps us rolling, and we truly appreciate it. Hope to see you again soon!
by 2012 LEXUS RX 350 Owner on 09/14/2025Verified Service
Quality service as usual. Quick turn around.
by Tire Discounters on 09/15/2025
High-fives all around after reading your review! We're delighted to hear that you enjoyed our quality service and quick turnaround. Your support keeps us rolling, and we couldn't ask for better feedback. Appreciate you being part of the TD family, and we hope to see you again soon!
by 2006 JEEP LIBERTY LIMITED Owner on 09/12/2025Verified Service
VERY FRIENDLY AND HELPGUL. HAD ME IN AND OUT. 30 MINUTES TWO TIRES. GREST JOB.
by Tire Discounters on 09/14/2025
Wow, your feedback just made our day! We're so glad to hear that our team was friendly and efficient, getting you back on the road in no time. Thanks for choosing us for your tire needs. We appreciate your support and look forward to seeing you again!
by 2022 ALFA ROMEO STELVIO TI/TI SPORT Owner on 08/28/2025Verified Service
Great service and timely response
by Tire Discounters on 08/29/2025
That's the kind of feedback we love to see! We're delighted to hear that you enjoyed our service and found our response time to be on point. Your support keeps us rolling, and we genuinely appreciate it. Hope to see you again soon!
by 2006 TOYOTA 4RUNNER SR5/SPORT EDITION Owner on 08/27/2025Verified Service
Always professional and easy to work with!
by Tire Discounters on 08/28/2025
High-fives all around after reading your review! We're thrilled to hear that you found our team professional and easy to work with. Your support keeps us rolling, and we couldn't ask for better feedback. Appreciate you being part of the TD family, and we hope to see you again soon!
by 2020 VOLKSWAGEN TIGUAN SEL PREMIUM R-LINE Owner on 08/12/2025Verified Service
Very efficient! I was out in 30 minutes.
by Tire Discounters on 08/12/2025
That's what we love to hear! Getting you back on the road in just 30 minutes is our kind of efficiency. Thanks for sharing your experience with us. We appreciate you being part of the TD family and look forward to seeing you again soon!
by Steph L. on 08/04/2025Verified Service
Knowledgeable and friendly staff
by Tire Discounters on 08/05/2025
High-fives all around after reading your review, Steph! We're pumped to hear that our team made such a great impression with their knowledge and friendliness. Your support keeps us rolling, and we couldn't ask for better feedback. Appreciate you being part of the TD family, and we hope to see you again soon!