by 2015 JEEP CHEROKEE SPORT Owner on 06/07/2024Verified Service
Fast, professional and done right the first time. The only thing that could make it better would be free cookies! :)
by Tire Discounters on 06/08/2024
Thank you for the 5-star review, much appreciated, the Brentwood East store makes it happen!
by 2014 SUBARU LEGACY 2.5I PREMIUM Owner on 06/05/2024Verified Service
Tried to make appointment but never got confirmation so we just dropped it off the night before and they got to it.
by Tire Discounters on 06/06/2024
Thank you for your feedback. We'll look into that appointment glitch for sure. Glad we were able to take great care of you and your Legacy. We appreciate the stars too! Take care and we will see ya again when you need us.
by 2011 NISSAN MAXIMA S/SV Owner on 03/05/2024Verified Service
I asked about the cost of the services and twice I was told my alternator was new but it was remanufactored. It's written on the ticket.
by Melanie on 03/08/2024
Our apologies that we did not meet your expectations, this should not have happened! We definitely care about your experience and we'd like to connect. If you would like to discuss this, please send your contact information (preferably phone number) to support@tirediscounters.com so we can contact you. Please include a copy of your review for reference, we hope to hear back from you soon! Thank you and stay safe!
by 2012 BUICK VERANO Owner on 03/01/2024Verified Service
Service was very good but it took a long time for the oil change and to get my car back.
THank you to the staff for their service
by Willie on 03/06/2024
Sorry to hear that we did not meet your expectations and it took longer than expected. We appreciate you providing feedback as we are always looking to improve. Hopefully, we can earn that 5th star on your next visit! Please come back and see us again when you need us. Stay safe!!
by 2013 BUICK VERANO CONVENIENCE Owner on 02/24/2024Verified Service
Nice people but I was surprised that I had to pay over $80 to get the tire replaced even though I had the road hazard. I also had to come back the next day to get my car.
by Willie on 02/26/2024
Thank you for the review! Your time is important and we appreciate you being a valued customer. I hope we can earn those last two stars on your next visit.
by 2008 MERCEDES-BENZ ML350 Owner on 01/18/2024Verified Service
Can't keep predicted time, waiting time too long. Don't do European cars very well, can't reset error message
by Zondra on 01/18/2024
Please email us at support@tirediscounters.com. We'd love to learn more about your visit and how we earned only 3 stars in your book.
by 2012 CHRYSLER 200 LX Owner on 12/20/2023Verified Service
It was not the best experience, I had my tires replaced 8 days ago and had one of the tires go flat 5 times. I went there and they did nothing so in short I will never go there again.
by Melanie on 12/30/2023
Our apologies that we did not meet your expectations and we would like to look more into what happened. If you could please send your contact information with a copy of your review to support@tirediscounters.com, we would greatly appreciate it. Thank you for letting us know!
by 2015 BUICK ENCORE Owner on 10/15/2023Verified Service
Had great service. They were very efficient in getting me in and out. Letting me know what my car needed to keep it serviced.
by Hank on 10/20/2023
Thank you for the 5-star review, much appreciated, the Brentwood store makes it happen!
by 2011 HYUNDAI SONATA SE/LIMITED Owner on 09/25/2023Verified Service
They were able to get my car up and working on it right away. The guys were very nice, and since my car was going to be ready the same day, they offer free round-trip Uber rides home and back.
by 2012 INFINITI FX35 Owner on 08/04/2023Verified Service
I had a great experience the staff were very helpful and Ive got my car without paying any penny under the warranty and also on time! Great company!
by Melanie on 08/04/2023
Thank you for the 5-star review, we appreciate you taking the time! Please come back to see us again when you need us. Stay safe out there!
by 2015 MINI COOPER Owner on 07/19/2023Verified Service
When I dropped the car off, I was told two hours. I returned 5 hours later and car was still not ready. Had to wait another hour.
by Melanie on 07/20/2023
We apologize that we did not meet your expectations and would like to see if there is anything we can do to fix this for you and our future customers. If you could please email your contact information and a copy of your review to support@tirediscounters.com we would greatly appreciate it. Thank you for letting us know!
by 2014 LEXUS RX 350 Owner on 07/05/2023Verified Service
My appointment arrangements were prompt and convenient. The reception, customer service and services were top notch.
by Frank on 07/05/2023
Thank you for the review! It appears by your comments that you meant to give us a "5-star" review. If so, could you please change it? We would very much appreciate it. Stay safe out there!
by 2016 VOLKSWAGEN PASSAT SE Owner on 06/29/2023Verified Service
People were very nice and job done well. Would have given 5 stars but it shouldnt take 2-1/2 hours to do an oil change with an 8:00am appointment
by Frank on 06/29/2023
Thank you for the review and apologies for the wait time, not what we want to have happen! Your time is important and we appreciate you being a valued Tire Discounters customer. We hope we can earn that last star on your next visit. Stay safe!
by 2017 MAZDA CX-5 TOURING Owner on 06/24/2023Verified Service
Great customer service. They always do a great job on my car! They never try to upsell. Everything is explained to me very well.
by Frank on 06/26/2023
Heck yeah! Thank you for the stars and the review, we love having you in the TD family. Take care and we will see you again when you need us.
by 2021 TOYOTA CAMRY SE/SE NIGHT SHADE Owner on 05/17/2023Verified Service
Got 4 tires, and they were so kind and helpful and fast! Definitely recommend them and will come back in the future.
by Frank on 05/17/2023
Right?! Why would you go anywhere else? That is how we rock so you can roll! Thank you for the feedback and 5-star review! We work hard to provide you with a great experience every time. Please come back to see us again when you need us and spread the word! Stay safe out there!!
by 2011 MAZDA CX-9 Owner on 03/13/2023Verified Service
Excellent customer service and a job well done! The staff are friendly, honest and do their best to get your car serviced in a timely manner.
by Frank on 03/16/2023
Awww, thank you for the 5-star review and the kind comments, you're making us blush - that's really hard to do. We are so glad you had an awesome experience, the Brentwood TN location knows how to take great care of our customers! Please come back and see us again when you need us and stay safe out there!
by 2013 HONDA PILOT EX Owner on 02/15/2023Verified Service
This location is always great!!!! It's down the street from the neighborhood. The service is always quick and efficient. It's best to schedule an appointment if you have the chance to slide ride in though. They get you in and out.
by Frank on 02/15/2023
Heck yeah! Thank you for the 5-star review! We appreciate your business and hope to see you again when you need us. Stay safe!
by 2012 FORD FUSION SE Owner on 02/11/2023Verified Service
They added over a $150 dollars of additional fees. Also, they didnt clean the new tires put on. They left a white residue on each tire. Extremely lazy and unprofessional.
by Frank on 02/14/2023
Our apologies that we did not meet your expectations! We definitely care about your experience and we'd like to connect. If you would like to discuss, please send your contact information (preferably phone number) to support@tirediscounters.com so we can get back in touch with you. Please include a copy of your review for reference, we hope to hear back from you soon! Thank you and stay safe!
by 2017 NISSAN SENTRA S/SV/SR/SL Owner on 12/28/2022Verified Service
Quality of work done to replace one tire was good. Being overcharged by $200 made the experience horrible.
by Frank on 01/02/2023
Our apologies that we did not meet your expectations! We definitely care about your experience and we'd like to connect. If you would like to discuss, please send your contact information (preferably phone number) to support@tirediscounters.com so we can get back in touch with you. Please include a copy of your review for reference, we hope to hear back from you soon! Thank you and stay safe!
by 2015 HYUNDAI GENESIS 3.8L Owner on 06/24/2022Verified Service
Manager helped with great wheel selection. Delivery and installation on day promised. Priced as a package, but the details are disclosed- no hidden costs. Very satisfied.
by Frank G. on 06/24/2022
Outstanding, glad to hear we took great care of you! We appreciate you letting us know and for the 5-star review. Please come back and see us again when you need is, stay safe!!
