“I would like to say, I so enjoy my service at Family VW of Burleson!! Their customer service is what customer service is all about!! Thank you for taking care of me!!”
“It's always a pleasure to have my Toyota serviced at Family Toyota of Burleson. My service advisor, Ava, is always thorough and mindful of the quality and timeliness of the work to be done.”
“We are going to look at a vehicle this evening. So far the dealer has been so amazing and informative. He's gone out of his way to get us the information we've asked for and we've needed!”
“The salesman, Joseph, did not take responsibility for the slow progress in the buying process. It felt like the delay was due to my choice of financing outside the dealership. I was informed that my financial institution needed to expedite the process, but the dealership didn't send the necessary information until I called and asked that the information be sent to me. I had to navigate the process myself, yet the dealership waited until the end of the day to provide me with a simple document required for my loan approval. When I called, Joseph was either on lunch or unaware of the paperwork's whereabouts. Fortunately, the receptionist was helpful, and that was the only way I managed to get through the phone system. Overall, it was a terrible experience and I wouldn't recommend this dealership, especially if you have your own financing”
“I couldn't be happier with my experience at Crypto Cars. I mostly dealt with Zac, but also spoke with Rene on 2 occasions. They went above and beyond helping us get what we needed. They are highly communicative and punctual with responses. Highly recommend this business and would happily purchase from them again.”
“No one was there, no note on door, locked. Texted again and then received call stating Down the street. I was too impatient and menopausal to wait for an indefinite time and left. Up until then they communicated very well. Four stars because I didn't have an appointment”
“We've been relying on Jeff's business for many years to service our vehicles. If we weren't content, we wouldn't be returning; but we are quite satisfied.”
