“Doug at the dealership was awesome. No pressure. Very helpful and kind. I ended up getting from another dealership only because I found a newer vehicle with the mileage I was looking for. I definitely recommend Lancaster Car Company!”
“dealer graciously made time for us to visit and test drive when we were available due to our busy farm season constraints. Negotiations were honest and forthright, purchase process was smooth and stress-free. We added 4 new tires and are very happy with our little blue truck. Would come back again.”
“Shaun was not pushy on the deal. He was very honest and detailed through out the transaction. He also provided paperwork on work performed to vehicle prior to purchase. I would absolutely purchase from him again.”
“Very professional, courteous & knowledgeable during all aspects of my service - beginning to end.
My 2015 Murano runs great, which I attribute to the GREAT service I have received since purchasing my vehicle New in early 2016.”
“I got my vehicle scheduled for the service and my service adviser Colin from Lancaster Toyota got me in even though they were busy and got the service done in the time frame he said that is why I always take my vehicle there because they always go the extra mile to take care of there customers keep up the excellent work everyone”
“Timely but very expensive. Needed an auxiliary battery. $307 at Lancaster Mercedes, Delco for $89 on Amazon. Easy assembly. Will do my own next time. Great customer service at Lancaster Mercedes. Friendly and courteous employees!!”
“We had an excellent experience from start to finish. Gabby the front desk rep answered my call courteously, verified vehicle availability, and scheduled an appointment. Robert, our salesman, was informative, pleasant, and knowledegable. No pressure and no hype. When we decided to buy the car, it was sent out for detailing and returned looking very sharp. They made needed repairs and took care of an outstanding recall. Communication was very good. Brad the finance man was very clear in explaining all the documents and options. I dreaded buying a car--these folks streamlined everything and made it a simple and pleasant experience. We recommend them highly.”
