“Contacted Braxton Motor Company about a vehicle and received instant information about the vehicle. Although I did not purchase the vehicle, I would recommend them to anyone looking to purchase a vehicle based on my experience with them via communication and response times.”
“Communication with the dealership was smooth. As much of the purchase process as could be handled prior to arriving there to sign financing / purchase paperwork, was handled ahead of time, making the transaction very quick and pain free.”
Bobby Rahal Lexus of Lancaster County star rating: 5 out of 55.0102 Verified Reviews
Sales Open until 5:00 PM
“Once again, everything was perfect, timely,accurate and clean. With one exception. My car was there for two service campaigns, one of which pertained to the front camera. Through my following of you tube and Facebook messages, my understanding was that a new feature would be added to my car as a result. When I picked up the car, specifically, I asked the service writer about the new feature. He responded that nothing new was added. I:further clarified that my understanding was that one was added including a new button to control it. Again, he shook his head and stated I was wrong and nothing was added. I thought no problem, I might have misunderstood, thanked him and left. Later, on the way home, I pressed a few buttons and discovered a new feature, indeed, had been added: proactive driving assist.
The purpose of my inquiry while at the dealership was to learn what this feature did, its operation and how best to use it. I find it frustrating to be told incorrect information when he could, easily, if he didn't know the correct answer, rather than guess, to have asked someone else. A simple I don't know would have been better than outright incorrect information. Why is that so difficult to understand?”
“Doug at the dealership was awesome. No pressure. Very helpful and kind. I ended up getting from another dealership only because I found a newer vehicle with the mileage I was looking for. I definitely recommend Lancaster Car Company!”
“Very professional, courteous & knowledgeable during all aspects of my service - beginning to end.
My 2015 Murano runs great, which I attribute to the GREAT service I have received since purchasing my vehicle New in early 2016.”
“I got my vehicle scheduled for the service and my service adviser Colin from Lancaster Toyota got me in even though they were busy and got the service done in the time frame he said that is why I always take my vehicle there because they always go the extra mile to take care of there customers keep up the excellent work everyone”
