“The questions I had weren't fully answered. I live 4 hours from the dealership and wasn't willing to drive there without my questions being answered.
I would not recommend this dealership when not able to go there in person.”
“the salesperson was nice, (roman?) he knew all about the pathfinder. he had it ready for us and answered all questions that we had. not pushy at all. I just thought that this pathfinder was a little bit bigger.”
“Toyota of Romeoville has been nothing but fantastic with their service throughout my time using them. My vehicle is well taken care of in a timely manner and doesn't break the bank. The staff is friendly and knowledgeable.”
“Matt ( Their trustworthy and reliable mechanic) truly cares about the safety of all of his customers. Matt inspects your vehicle very thoroughly to ensure that you can be on the road with your car and its parts in good working condition. Bringing your car to the dealership can be expensive but it surely outweighs the cost of thinking you got your car repaired but done rather poorly, and having Matt as your reliable and honest mechanic, it is truly priceless. Thank you for taking such good care of my vehicle!”
“Excellent customer service...love me gabby. Shes the best. GABBY explained what I needed to do. Thats what I like (THE TRUTH)
GABBY was an awsome choice for the enhancement of the facility. As long as ashe is their, I will keep coming for servic”
“I was contacted and called the dealer and the car that we were interested in was sold. The salesman then suggested a different vehicle and sent the information. We went and drove the truck and did buy that truck. The staff were very professional and helpful.”
“You're always taking a risk when you buy a car long distance. I live in Minnesota but found what looked like a good price on the model of car I wanted at 4 Wheels Fox Lake during an internet search. I contacted Nick via their website, and we got to texting, then talking on the phone. I asked him to send me the Carfax on the car, and he sent it right away, no charge, no hassle. Then I asked him if we could do a video call so I could take the car for a "virtual test drive". Nick isn't the most computer tech-savvy guy I know, but he did great! He used his cell phone to show me everything on the car that I asked about, which really put me at ease. He showed me the cracked windshield, but said he would have it replaced if we could make a deal. He was quite honest and forthcoming about the car's condition. It had over 150k miles after all. We worked out a deal that I thought was fair, so I booked a train ride from Saint Paul to Fox Lake. Arriving at their lot on a Saturday morning, Nick greeted me warmly, and handed me the key fob so I could take an actual test drive before we did the transaction. The car was beautiful and just as he described it. He introduced me to his father, Gino. Truly a family operation, with lots of history, including framed newspaper ads from the 1960s on the walls. The transaction was seamless and smooth. Now our gorgeous blue Volt is safely back in Minnesota and we are very happy with it. Thanks Nick!”
