Top Rated Car Dealerships near Lexington, NC | Page 7

“Amy was great to deal with. We communicated a lot through text before I test drove and purchased the car. We still do. She was nice, prompt, and very thorough with her responses. I prefer texting, because it is much more efficient. We also emailed and spoke on the phone.”

“No able to get in touch in person. Don't like pressure and making someone text things here adds pressure”

“Had a great experience. John was very friendly knowledgeable. No pressure found the right car for me.”

“great team they were very helpful with me and my family showing us a car.”

“Really appreciate the great people and service!”

“Jason Tarlowe has been our Service Writer for this visit and a number of previous visits as well. Jason always takes the time to explain what needs to be done and why, without upselling at every turn. He has earned our trust.”

“From the time I pulled in, I was treated with respect from my Service advisor Dan Andreola. He covered what my appointment was for , if I was having any other known issues, and what services I have outstanding as well as coming up soon. I expressed my need to be out by a certain time and he and the team delivered.”

“Efficiency in handling service”

“Professional and friendly service getting it right!”

“The communication between the service writer was horrible. She did not promptly return calls or text messages. Her ability to convey a clear understanding of diagnostics and repairs, truly shows her lack of mechanical knowledge. We understand that there are other customers to communicate with, but to take sometimes seven hours or even the next day to respond is unacceptable. This is the second time of dealing with this person and it was definitely not any better than the first time. Maybe she would be a good fit as a receptionist but as a service advisor, she lacks knowledge of automobile systems. As far as the repairs to my vehicle, I am very pleased. The mechanic is obviously very knowledgeable of the Ford products and has a great ability to make the repairs correctly. All issues with the vehicle were repaired correctly as per the diagnostic phase.”

“Great service. Professional and friendly”

“Great prices and great customer service they made the process not feel like pulling teeth”

“Great experience very professional and knowledgeable about the vehicles they had on their lot.”

“Marie kept me informed and explained their findings.”

“Staff is always pleasant and professional. I'm pleased with the service provided.”

“Quality Work, Good Customer Service!”

“still looking more local to melogistics on buying a car some distance away is troublesome.”

“Honest service center. Sadly, I had problems with the other I went to.”

“Service started at the time of the appointment and was completed within a very reasonable amount of time. I have waited for hours past my appointment time at another local Toyota dealership.”

“Great everyone was very helpful would recommend to anyone very accommodating with test drives easy to work with”

“Tried to negotiate price since it was above suggested estimate sales by a couple different sources, including car guru (based on other similar cars, mileage, etc). They did respond in timely manner. Unfortunately, a deal couldn't be made even with cash in hand. I'd still like to do business with them if possible!”

“Excellent service thanks Nolan”