by 2022 HYUNDAI TUCSON LIMITED Shopper on 05/11/2026Verified Purchase
Felt very rushed and a lot of questions left unanswered. Reported a small crack in windshield and could get no response. Finally after a week I was told to bring it by and they would look at it. I asked if I needed an appointment or just drop by and still no response to that question. The Manager there seemed extremely friendly and knowledgeable unfortunately he is not the one who I dealt with it was a salesman,
by Lake Norman Hyundai on 05/11/2026
please give me a call so I can assist you...Cam Stewart-Owner 704-591-8800
by 2026 HYUNDAI SANTA FE SEL Owner on 05/05/2026Verified Service
Good Experience ! Received promptly by the service area staff as soon as you arrive for your appointment. Quick review on your appointment need and off you go to the waiting area. Service has been great and a reported issue has been examined and resolved under warranty. Would definitely recommed for Hyundai servicing at Lake Norman Hyundai.
by Lake Norman Hyundai on 05/06/2026
Thank you so much for your kind words about your experience here at Lake Norman Hyundai. We try every day to satisfy our customers and it's always nice to know when we succeed.
by 2022 HYUNDAI PALISADE LIMITED Shopper on 04/15/2026Verified Purchase
I previously bought 4 cars and we have always had our cars serviced at this dealership. However, they have now sold me a 2nd palisades that had to have its transmission replaced. They are not willing the do the right thing and buy back the loan. Lake Norman beware of this dealership!
by Lake Norman Hyundai on 04/15/2026
We apologize for any issues that you have had on the 22 Palisade. We did offer the full purchase price against another vehicle or a cash offer with no obligation to purchase. The vehicle has 86,457 miles and the transmission simply failed and was replaced under warranty. The Palisade runs and drives great and is ready for pick up. We wish the transmission didn't fail. The Palisade was a One Owner trade in with great service history and a clean car fax report. We did provide a New Service Loaner for substitute transportation and we also had the 22 Palisade Detailed for delivery. We do care about our customers and do the right thing within reason.
by 2023 HYUNDAI SANTA FE SEL PREMIUM Owner on 04/07/2026Verified Service
My service visit was a positive experience. The staff are always friendly, professional and supportive. The appointment was completed in a timely manner. The inspection results and recommendations were reviewed prior to completing the work. I have been bringing my car to Lake Norman Hyundai since relocating here 2 years ago. I would recommend to any Hyundai owner to have their car serviced here.
by Lake Norman Hyundai on 04/08/2026
Thank you so much for your kind words about your experience here at Lake Norman Hyundai. We try every day to satisfy our customers and it's always nice to know when we succeed. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by 2023 HYUNDAI IONIQ 6 SEL Owner on 01/26/2026Verified Service
The team ignored me when I arrived as my service rep was not at her desk, but three others were there. One did not look up from his phone the whole time. The furniture at the dealership has been heavily used and is worn out. The sales rep near the waiting area was playing a YouTube video very loudly and it was distracting. It is not a pleasant space to wait 2.5 hours for recall work to be completed, not even regular service.
by Lake Norman Hyundai on 03/11/2026
Please give me a call to assist. Cam Stewart-704-591-8800
by 2014 HYUNDAI EQUUS SIGNATURE/ULTIMATE Owner on 11/30/2025Verified Service
The customer service was great, the attention to what I wanted to get from this particular service and what was scheduled for the mileage was priority. The front desk staff was great and very accommodating to me. I have several vehicles and I don't usually drive this particular vehicle so I was pleased that I wasn't sold any unnecessary work for a vehicle with low mileage
by Lake Norman Hyundai on 12/01/2025
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by 2024 HYUNDAI SANTA FE LIMITED Owner on 11/24/2025Verified Service
Second time visit in last 10 days due to completely dead battery. Nothing in car worked. Can be jumped and drove to dealer. First occurrence they did a deep charge, said alls fine. This time they did a full parasitic draw test. Found no cause, but obviously, there is a cause. When it happens again, and it will, I'll go forward with taking the issue to regional case manager.
by Lake Norman Hyundai on 03/11/2026
Hyundai has a warranty test that the tech has to complete in order to replace a battery under warranty. If the battery tests good, then the tech would do a electrical draw test to determine the cause.
by 2025 HYUNDAI PALISADE LIMITED Owner on 10/30/2025Verified Service
I had a nail in my tire and I was told my a salesman to bring it in and they would repair it and if not, I would receive $150 towards the purchase of new tire. I called the day before and a service manager said bring it in.
I brought my 2025 Palisade in and waited upwards of 2+ hours to be told that the tire could not be repaired and there would be no $150 given towards my new tire.
Not a very good experience.
Michael Roberts
by Lake Norman Hyundai on 11/03/2025
We apologize for the inconvenience and miscommunication regarding your tire repair. We strive to provide the best customer service and will ensure this issue is addressed with our team. We do have up to $150 road hazard coverage on New Cars in stock here that are sold if we supply the nitrogen through our Mach Chemical partnership. We will verify your vehicle coverage with Mach. Thank you.
by 2025 HYUNDAI PALISADE SEL PREMIUM Owner on 09/28/2025Verified Service
The service consultants are nice and the wait area is fine. However, when I was informed my car was complete and I can get it in the pickup area. I went to the designated area and a car was there but not mine. They got cars confused which is not a big deal and my vehicle arrived shortly after the incident was discovered. However, it makes me wonder if the correct service was done on my vehicle (oil change and tire rotation).
by Lake Norman Hyundai on 09/29/2025
Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (704) 274-3145 when you have a chance. Thank you, and we look forward to hearing from you.
by 2020 HYUNDAI SONATA LIMITED Owner on 09/03/2025Verified Service
This shop had no clue what is going on. Kept the car for over a week and loosely explained a $3,000 repair. When I asked followup questions no one could be bothered to call me back over the next two weeks. I ended up just giving up and taking it to another shop who couldn't even identify the issue! Stay away!
by Lake Norman Hyundai on 09/03/2025
Hyundai did approve 85% Coverage even though the Hyundai Manufacturer's time had expired. We understand that your vehicle has low mileage and we do want to get the repairs covered for you. We will request that hyundai reconsiders the Coverage for you. Cam stewart-Owner 704-591-8800
by 2024 HYUNDAI ELANTRA SEL Owner on 06/14/2025Verified Service
I purchased a new (untitled) vehicle and was told the first service was complimentary. Service was scheduled and when completed I was informed that the complimentary service had been previously provided. No explanation given. After having been lied to during the purchase process I'm disappointed. Now I'm receiving emails that I need additional service for potential problems. Very concerned.
by Lake Norman Hyundai on 06/15/2025
Please give me a call and I can fix this for you. Retired service loaners do not receive complimentary maintenance from Hyundai. We will need to write up an oil change policy for you so the service department will see the policy. Please contact me for assistance. Cam Stewart-Owner 704-591-8800
by Hope M. on 06/03/2025Verified Purchase
Yes, everyone was very nice and it was a good experience. I bought a 2007 Nissan Sentra. I'm hoping that it's gonna last as long as I'm able to drive. I was given a three year warranty so thank you so much for that. I live in Charlotte, but I will come to have the car service there. Again, everyone was very nice and thank you all so much.
by Lake Norman Hyundai on 06/04/2025
Hi, we appreciate your positive review of your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by 2022 HYUNDAI PALISADE LIMITED Owner on 05/11/2026Verified Service
Easy check-in. I was kept well informed throughout the service. My vehicle was returned faster than expected. Jason in the service department was great!
by Lake Norman Hyundai on 05/12/2026
Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
by 2024 HYUNDAI PALISADE CALLIGRAPHY Owner on 05/10/2026Verified Service
Everything and everyone was attentive and professional during my visit especially my representative Jason Tarlowe.
by Lake Norman Hyundai on 05/11/2026
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
by 2022 HYUNDAI PALISADE LIMITED Owner on 05/03/2026Verified Service
Two recalls performed in reasonable time. LKN Hyundai even offered a loaner so we could go to other appointments during the repairs. Thank you Macy and LKN Hyundai!
by Lake Norman Hyundai on 05/04/2026
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by 2024 HYUNDAI TUCSON LIMITED Shopper on 04/28/2026Verified Purchase
Great experience overall! The process was smooth and stress-free with no pressure on pricing. They helped me find a car I love, even better than what I originally had in mind. John Davis was fantastic to work with.
by Lake Norman Hyundai on 04/29/2026
Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
by 2019 HYUNDAI SONATA LIMITED/SEL/SPORT Owner on 04/26/2026Verified Service
Service associate and Tech were able to listen to my issues and look to see if they could resolve it.
by Lake Norman Hyundai on 04/27/2026
Thank you so much for your kind words about your experience here at Lake Norman Hyundai. We try every day to satisfy our customers and it's always nice to know when we succeed.
by 2022 HYUNDAI TUCSON SEL Owner on 04/24/2026Verified Service
Difficulty scheduling appointment for new tire. Left message but did not receive call back to schedule until next day.
by 2026 HYUNDAI PALISADE CALLIGRAPHY Owner on 04/23/2026Verified Service
Completed the recall service as scheduled. Friendly staff and answered all questions. Since the service was 3 to 4 hours, the shuttle service gave me a ride back home and the shuttle driver was very nice. The service was completed in that time frame.
by Lake Norman Hyundai on 04/24/2026
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by 2023 HYUNDAI IONIQ 6 LIMITED Owner on 04/11/2026Verified Service
It took a little longer than usual for my car service, however was I appreciate the welcoming and friendly staff.
by Lake Norman Hyundai on 04/12/2026
Hi, thank you for bringing this to our attention. We regret that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (704) 274-3145 to share more details about your visit so we can make things right.
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Service Information
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14,774 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Lake Norman Hyundai specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Electrical Repair
Emissions Inspection
Engine Service & Repair
Exhaust
Full Service Auto Repair
Mechanical Repair
Muffler Repair
Oil Change
Safety Inspection
Steering & Suspension
Tire Rotation
Tire Service & Repair
Transmission Service & Repair
Wheel Alignment
Top Makes Serviced
Based on CARFAX Service History, Lake Norman Hyundai specializes in these makes, in addition to many others.
What do verified customers think about Lake Norman Hyundai in Cornelius, NC?
Verified customers who visit Lake Norman Hyundai in Cornelius, NC rate this business 4.5 out of 5 stars, with 1,481 reviews. 14,774 customers favorited this location.
How can I contact Lake Norman Hyundai in Cornelius, NC?
To reach the sales team at Lake Norman Hyundai in Cornelius, NC, call (704) 318-4683. To reach the service department, call (704) 912-0393
How can I schedule a service appointment with Lake Norman Hyundai in Cornelius, NC?
What are the shop amenities offered by Lake Norman Hyundai in Cornelius, NC?
Lake Norman Hyundai in Cornelius, NC offers the following amenities: Business Center, Complimentary Drinks, Courtesy Shuttle, Free Car Wash, Free Wi-Fi, Kid's Playroom, Massage Chairs, Mobile Charging Station and Snacks, among others.
Does Lake Norman Hyundai in Cornelius, NC have a service center?
Yes, Lake Norman Hyundai in Cornelius, NC does have a service center. You can contact the service department at (704) 912-0393.
