Top Rated Auto Repair near Johnson City, TN

“Service was great, no issues. Service Tech kept me informed and very helpful”

“The service was amazing as always and I appreciate your service department. However, your sales people were so very aggressive and I was not there to trade but for an oil change. I was approached 5 times during my service visit. It was very annoying to say the least. Tell the sales people to leave customers alone. 5 times was just ridiculous.”

“Tracy was very pleasant and helpful!”

“I do NOT like the constant change in service advisors.”

“Quick and thorough.. not sure what else to type”

“In and out in very reasonable time.”

“Friendly staff, good prices!”

“I was a 1000 miles away from home and this place provided me outstanding service. They fit me in immediately, handled the calls with Mercedes dealership for the part. I knew what was wrong with the car within an hour. The mechanic Brent, was incredibly knowledgeable about my Sprinter and I knew it was in good hands, and Scott provided outstanding customer service. I made it home, thanks to these guys. It was truly an exceptional experience.”

“All around super service. Fair prices for guaranteed workmanship from qualified mechanics.”

“Honest and trustworthy. This is my auto repair shop moving forward.”

“Honest, fast, and fair pricing. They diagnosed the issue quickly, explained everything clearly before starting the work, and got my car back on the road sooner than expected. Highly recommend!”

“Nothing bad at all. It was perfect”

“Efficient and friendly. Kept me informed on the progress.”

“I knew it was gonna be difficult, and actually it was done quicker than I anticipated.”

“Porter's provides excellent service at a reasonable cost. We have used them for brakes and tires on multiple cars.”

“Never fail to take care of what ever the issue is.”

“They are fair and quick. They don't try to up sell you, give you straight information and work with you on budget”

“The software update was completed as planned. They were able to give me an appointment time. Courteous staff.”

“Great experience with the team. They were professional and attentive with my needs. Shared my concerns on the maintenance needed and they committed to it.”

“Fast and reliable. They have taken good care of my vehicle. They don't suggest repairs I don't need.”

“The service manager, Kaleb, welcomed me as soon as I pulled in the service center at Chaparral. He answered all my questions and made my oil change a great customer service experience. I will be back for all my truck's services.”

“Great service prompt and professional. I'm on the road traveling so I stopped in with NO appointment for an oil change and rotate. They were very busy but the service writer got me in and warned me it could be 2 hours or more. I went for a walk came back after an hour and a half and within minutes they told me it was ready.”

“Fast and efficient. Always professional and friendly.”

“They always take great care of us.”