by 2021 AUDI Q5 PREMIUM PLUS Owner on 12/05/2023Verified Service
Great experience. Informative and helpful throughout the process.
by Van Horn Ford of Oconomowoc on 12/05/2023
We really appreciate you taking the time to leave Van Horn Ford this awesome review, thank you!
by 2013 FORD ESCAPE SEL Owner on 12/04/2023Verified Service
Adam was great getting us in for service.
by Van Horn Ford of Oconomowoc on 12/04/2023
We're thrilled Adam could offer accommodating assistance! Thank you for choosing Van Horn Ford for your service needs!
by 2021 LINCOLN AVIATOR RESERVE Owner on 11/30/2023Verified Service
Sales Team was well prepared to offer a good deal and made paperwork, prep and pickup easy
by Van Horn Ford of Oconomowoc on 11/30/2023
The Van Horn Ford team is happy to hear your buying experience went smoothly! Thank you for your business and five-star review. Enjoy the ride!
by 2011 CADILLAC CTS PERFORMANCE COLLECT Shopper on 11/19/2023Verified Purchase
Easy to deal with, friendly and helpful. Absolute best car buying experience I've had.
by Van Horn Ford of Oconomowoc on 11/20/2023
Thank you for reviewing us! We appreciate your business and hope to see you again at Van Horn Ford!
by Michael T. on 10/20/2023Verified Shopper
Dealer contacted me but too slow to stop me from buying a truck elsewhere
by 2021 FORD BRONCO SPORT BADLANDS Owner on 10/15/2023Verified Service
I had three issues. Firstly, there was a software glitch whereby the display would keep transitioning from miles per gallon to kilometers per liter. The dealership said that they had resolved this issue, but at my first stop after leaving the dealership it again transition from miles per gallon to kilometers per liter. Secondly, although my key fob recognized the rear window, it didnt recognize the rear hatch. They told me the dealership told me that I would have to bring in the second fob, which obviously I didnt have. this was extremely difficult for me because I would have to schedule another service appointment. Thirdly, I experienced a vibration in the braking system when going around 30 mph or less. They identified the problem as a left tire rod issue. Again, since they didnt have the part in stock, it necessitated another appointment with the service department.
by Van Horn Ford of Oconomowoc on 10/16/2023
Thanks for taking a moment to leave a review for our team. We value all feedback as it helps us learn and grow as a team. I just left you a voicemail so that I can connect with you directly to assist. Please give me a call back at your earliest convenience. Thank you, Drew Korabik - Service Manager - (262) 567-5574
by 2019 LINCOLN MKC RESERVE Owner on 10/10/2023Verified Service
Got the job do in less time then quoted. Answered all my questions to my satisfaction.
by Van Horn Ford of Oconomowoc on 10/11/2023
Thank you for the review! We hope to see you again at Van Horn Ford!
by 2021 FORD F150 SUPERCREW Owner on 09/13/2023Verified Service
This truck was brought back under Florida
Lemon
Law
by 2017 FORD C-MAX SE Owner on 08/29/2023Verified Service
Shuttle home, fixed car delivered to driveway, it doesn't get better than that.
by Van Horn Ford of Oconomowoc on 08/30/2023
This review is music to our ears! Thank you for choosing Van Horn Ford and for sharing your experience.
by 2020 FORD ESCAPE TITANIUM Owner on 08/26/2023Verified Service
No complaints. Timely, courteous, and did the service in a timely manner.
by Van Horn Ford of Oconomowoc on 08/28/2023
Your review means a lot to us! Thank you for trusting Van Horn Ford with your business.
by 2021 FORD F150 SUPERCREW Owner on 07/18/2023Verified Service
Nick Randall was our sales associate. He was great to work with along with the rest of the staff.
by Van Horn Ford of Oconomowoc on 07/19/2023
We are so touched by your high rating! Thanks for choosing Van Horn Ford and for commending Nick's outstanding customer service. Please let us know if there's anything else our team can do for you!
by Adam S. on 07/18/2023Verified Service
Very thorough and informative.
by Van Horn Ford of Oconomowoc on 07/18/2023
We're elated to get your positive review of Van Horn Ford. Thank you for the kudos, Adam!
by 2019 FORD F150 XL/XLT/LRT/KING/PLAT Owner on 07/11/2023Verified Service
Great efficient work done
by Van Horn Ford of Oconomowoc on 07/11/2023
We're thrilled we could deliver 5-star service! Thanks for the stellar review of Van Horn Ford!
by 2016 FORD F150 SUPERCREW Owner on 05/25/2023Verified Service
Service manager did a good job. Wasn't looking to gouge me.
by Van Horn Ford of Oconomowoc on 05/25/2023
We are so glad the Van Horn Ford team did a great job! Thank you for leaving a five-star review.
by 2016 TOYOTA HIGHLANDER XLE Owner on 03/12/2023Verified Service
Great service and a good experience. Would recommend to others
by Van Horn Ford of Oconomowoc on 03/12/2023
Here at Van Horn Ford we are always thankful for the positive feedback, thank you!
by 2021 FORD EDGE TITANIUM Owner on 05/26/2022Verified Service
Were unable to fix or have solution to problem
by Van Horn Ford of Oconomowoc on 05/27/2022
My name is Drew and I am the Service Manager. I am very sorry to hear about your experience with us. If you could please give me a call, my direct line is (262) 567-4048. I would like to discuss what the concern is and what we could do to attempt to remedy it. I will look for your contact details in the meantime. Thank you.
by 2017 NISSAN ROGUE S/SV Owner on 03/09/2022Verified Service
Great service as always! Super quick and friendly.
by Van Horn Ford of Oconomowoc on 03/09/2022
Thanks for leaving Van Horn Ford this wonderful review!
by 2016 VOLVO XC90 T8 Owner on 02/27/2022Verified Service
Amazing people, great service
by Van Horn Ford of Oconomowoc on 02/28/2022
Thank you for the wonderful review! All of us at Van Horn Ford greatly appreciate it!
by 2017 FORD EXPLORER XLT Owner on 02/17/2022Verified Service
Excellent ease of appointment, convenient service time after work!
by Van Horn Ford of Oconomowoc on 02/18/2022
Thank you for the great review! We are so glad to hear that you had such a seamless experience working with us. Drive safely, and we hope to see you back again at Van Horn Ford!
by 2013 HONDA CR-V EXL Owner on 02/02/2022Verified Service
detailed service, great communication
by Van Horn Ford of Oconomowoc on 02/02/2022
Quality service and great communication are two things we're after! Thanks for the stellar review of Van Horn Ford!
