by 2013 NISSAN ALTIMA 2.5/S/SV/SL Owner on 11/21/2025Verified Service
Eric was very accommodating and got my car in and out in record time.
appreciated that as was in time crunch.
by Midway Nissan on 12/03/2025
We are ecstatic to hear about your positive experience with our service team. It's wonderful that our staff member was able to work with your schedule and complete your vehicle service so efficiently. We understand how valuable your time is, especially when you're working within tight deadlines, and we're pleased we could help you get back on the road quickly. Your feedback about the accommodating service and speedy turnaround means a lot to our team.
by 2024 NISSAN ROGUE SV Owner on 11/19/2025Verified Service
Top notch service at Midway Nissan for my 15,000 checkup & oil change on my Rogue. My advisor Tim Roberts is excellent!
by Midway Nissan on 12/02/2025
We are overjoyed to hear about your excellent experience with your 15,000-mile service and oil change on your Rogue. It's wonderful to know that you received top-notch service. Your positive feedback about your service advisor's expertise means so much to our team. We truly appreciate customers like you who take the time to share their experience, and we look forward to continuing to provide you with outstanding service for all your future automotive needs.
by 2023 NISSAN ROGUE SV Owner on 11/07/2025Verified Service
I was very pleased with the communication I received with detailed explanations to my questions. No pressure just honest & informative answers. .
by Midway Nissan on 11/14/2025
Thank you immensely for sharing your positive experience with us. We are overjoyed to hear that you felt well-informed throughout your visit and appreciated the thorough responses to all your questions. It means a great deal to know that our team provided you with straightforward and helpful information without any unnecessary pressure. Your satisfaction with the clear communication and honest approach reflects exactly what we strive to deliver to every customer. We truly value your feedback and are delighted that we could meet your expectations during your visit.
by 2012 NISSAN FRONTIER SV/PRO-4X Owner on 11/04/2025Verified Service
I TRUST Tim Roberts, my Service Advisor!!!!!!
I commend your COMPANY for putting Tim in this position!!!!
Thank You!!!!!
by Midway Nissan on 11/10/2025
We are elated to hear about your positive experience with your service advisor. Your trust and confidence in our team means everything to us. It's wonderful to know that you feel so well taken care of during your visits. We're proud to have dedicated professionals who build strong relationships with our customers and provide the reliable service you deserve. Thank you for taking the time to share your experience and for choosing Midway Nissan for your service needs.
by Jack N. on 10/21/2025Verified Service
Great dealership, the staff is very professional and knowledgeable, and they deliver what they promised. Keep us informed about every stage of the work order, no upcharging. Followed up with emails and a call to ensure I was happy with their service, definitely a 5-STAR dealership.
by Midway Nissan on 10/23/2025
Your positive experience at Midway Nissan means the world to us! We are thrilled to hear that our team provided you with professional and knowledgeable service throughout your visit. It's wonderful to know that we kept you well-informed during each step of your work order and maintained fair pricing without any unexpected charges.
by 2024 NISSAN VERSA SV Owner on 10/09/2025Verified Service
They made my car leak oil. It was on my driveway. I told the manager I wanted my car towed, rental car and $100.00 for my inconvenience. They did not toe my car, they did give me a rental car and I never received my $100.00. I would never recommend them!!!
by Midway Nissan on 10/10/2025
Our goal is always to provide safe, reliable service and a positive customer experience, and it's clear we fell short in your case. We would like the opportunity to make this right. Please reach out directly to Jamie Roark, our Service Director, at 623-792-2703 so we can discuss your situation in detail.
by 2024 NISSAN FRONTIER S/SV/PRO-4X/SL Owner on 09/29/2025Verified Service
I didn't have an appointment but took a chance and simply stopped into the Midway Nissan service department because I was in the area. Service Advisor, Tim Roberts, was attentive and courteous, and immediately accepted my '24 Pro4X for warranty service. Overall, my experience at the Midway Nissan service department was extremely positive.
by Midway Nissan on 10/03/2025
We sincerely value your positive feedback about your recent visit to our service department. It's wonderful to hear that even without an appointment, we were able to provide you with excellent service when you stopped by.
by 2019 RAM 1500 LARAMIE Shopper on 09/14/2025Verified Purchase
I've been told my whole life that dealerships are dishonest with tricks to get more money out of you. Not at all my experience at Midway Nissan. Straight forward no nonsense honesty is all I was given. The loan officer even called me back the next day so I could sign docs that gave me a lower monthly payment. Above and beyond if you ask me. They have a life long customer with me. I will never go anywhere else. Thank you Midway Nissan.
by Midway Nissan on 09/18/2025
We are pleased to hear about your wonderful experience with our straightforward and honest approach. It sounds like you truly appreciated the no-nonsense service you received, and we're thrilled that our team's commitment to transparency made such a positive impression.
by 2016 NISSAN FRONTIER S/SV Owner on 08/03/2025Verified Service
I have a 2016 Nissan Frontier that I purchased from Midway Nissan new off the lot. I have had it continually serviced at this location since I got it. Tim Roberts is my go to service man. He has always done me right. After my last visit my truck is running as good or even better than when new. I will continue to have him service it.
by Midway Nissan on 09/03/2025
We are thrilled to hear about your outstanding experience and the exceptional service you have received over the years. It brings us great joy to know that your truck is running better than ever after your recent visit. Your loyalty since purchasing your vehicle new from us means the world to our team. We truly appreciate customers like you who trust us with their ongoing service needs, and we look forward to continuing to provide you with the reliable, quality care your Frontier deserves for many years to come.
by 2024 CADILLAC XT4 PREMIUM LUXURY Shopper on 07/31/2025Verified Purchase
The whole process on purchasing the vehicle from this dealership was horrible! Always had to be the one to reach out to see what was needed and also to this day I haven't received an answer to my email that I sent a week ago inquiring about my car title.
by 2024 NISSAN FRONTIER S/SV/PRO-X/SL Owner on 07/29/2025Verified Service
I went to this appointment for an oil leak in the engine. In addition to the fact that it was the third time I returned due a complain that I found in it, I want to note that I bought a new Nissan but my service advisor from the first moment was very negative in resolving my complain and in the end he did not solve what he promised.
by 2023 NISSAN MAXIMA PLATINUM Shopper on 07/24/2025Verified Purchase
I made an appointment to test drive a car. It was ready for me to drive & was in beautiful condition. The staff were friendly & helpful. Within a couple of hours, I had the keys in my hand. Shout out for Caileb Williams (sales) & Miguel Ibarra (finance) for top marks.
by 2024 NISSAN ARMADA SL Shopper on 07/03/2025Verified Purchase
Have been in contact with Midway Nissan for about 3 months; they have always contacted me to let me know when the vehicle I wanted was in stock/available. A.J. in sales took very good care of us, and was very informative throughout the whole test drive/purchase process. Idrees helped us with the purchase paperwork/AZMVD; and was very nice as well. Would not hesitate to go back again or refer our friends to them!
by 2018 NISSAN ALTIMA 2.5/S/SV/SL/SR Owner on 06/10/2025Verified Service
Kyle Hammontree ( Midway Nissan Service Advisor ) was once again, unparalleled in his service. From his knowledge, communications, and of course execution of service through his service TEAM to the follow up of services. I would purchase a vehicle from Midway Nissan if I knew Kyle was going to be my long term advisor.
by Midway Nissan on 06/12/2025
Thank you for your fantastic review! We're thrilled to hear about your positive experience with Kyle and our service team. Your trust means a lot to us, and we're here to ensure you receive top-notch service every time. We look forward to assisting you again in the future!
by 2024 NISSAN TITAN XD SV/PRO-4X/PLATIN Owner on 03/30/2025Verified Service
My service advisor got my truck in and out and a rapid fashion was very congenial showed me where I could wait and also let me a pen so I could do some work while I was waiting, they washed my truck and no charge upon delivery very professional environment!
by Midway Nissan on 04/01/2025
Thank you for the fantastic feedback! We're thrilled to hear that your service experience was efficient and enjoyable. Our team always strives to provide a professional environment, and it's great to know you appreciated the little touches. We look forward to serving you again!
by 2023 NISSAN FRONTIER S/SV/PRO-4X Owner on 03/07/2025Verified Service
Everyone was done that was needed plus more bc my windshield wipers were torn and needed replacement and my air filter needed to be replaced due to being dirty. Service was within a reasonable time frame and I was given a discount for the parts I needed to have replaced.
by Midway Nissan on 03/10/2025
We're so pleased to hear that our team addressed all your needs, including the unexpected replacements of your windshield wipers and air filter. We strive to offer thorough service within a reasonable timeframe, and your positive feedback is truly appreciated.
Thank you!
by 2018 NISSAN TITAN SV Owner on 02/04/2025Verified Service
They were supposed to check the fluid levels and two days later the windshield wiper warning went on for insufficient fluid. Apparently, they only said they checked it. They also never reviewed the inspection report or gave me a hard copy of it. I also called the customer service manager who failed to return my call.
by Midway Nissan on 02/05/2025
We understand the frustration caused by the windshield wiper fluid issue, especially after you were led to believe the fluid levels had been checked. Additionally, we regret that you did not receive a copy of the inspection report and that your call to the customer service manager was not returned in a timely manner. If you'd like to discuss this further, we invite you to reach out to Jamie Roark, our Service Director, at 623-792-2703.
by 2024 NISSAN SENTRA SV Owner on 01/19/2025Verified Service
Service was comprehensive and quick. They provided transportation when it was finished and washed my car before I picked it up. Jason in the service department explained everything and was patient and understanding. THANK YOU MIDWAY NISSAN SERVICE!! *****
by Midway Nissan on 01/20/2025
Thank you for your fantastic review! We're thrilled to hear you had a great experience with our service team, especially with Jason. Your satisfaction is our priority, and we look forward to serving you again!
by 2022 NISSAN ALTIMA SV Owner on 12/05/2024Verified Service
Service Advisor Tim Roberts had the mechanic test my battery in a timely manner, and it was determined that I needed a new battery. Tim advised me, had the mechanic install a new battery, and got me on my way. He is very professional, kept me informed, and solved my problem. Tim Roberts is the Best service advisor, and I ALWAYS go to him when I need help or have a problem with my car.
by Midway Nissan on 12/09/2024
Thank you for your fantastic review! We're thrilled to hear that Tim provided you with such great service and got you back on the road quickly. Your trust in us means a lot, and we look forward to assisting you with your car needs in the future!
by Roy R. on 09/23/2024Verified Service
My Leaf were taken in for service and a recall, as soon I arrived for my scheduled appointment, I was meet promptly "No Waiting for Service Associate". Then I went into the service waiting room, waited for a short time as my Leaf was being serviced, then advised my Leaf was ready to go! It also looked like a new vehicle, for after servicing my leaf they did a great job cleaning it inside and out, Very Happy service customer, RTS
by Midway Nissan on 09/25/2024
Roy, thank you for your fantastic review! We're thrilled to hear about your positive experience and that your Leaf looked like new after servicing. Our team strives for excellence, and your feedback motivates us to keep delivering great service. We appreciate your support!
