by 2016 MERCEDES-BENZ GLC 300 4MATIC Owner on 03/17/2026Verified Service
The service team is honest, easy to work with and transparent. They helped us find a solution to our issues and kept us informed along the way. They also helped us avoid unnecessary charges.
by owner on 03/18/2026
We appreciate your kind words about our team. Transparency and honesty are important to us at Mercedes-Benz of Chantilly. Thank you for choosing our service.
by 2021 MERCEDES-BENZ S 580 4MATIC Owner on 03/13/2026Verified Service
Excellent! I came in for a BC service and it was completed in a professional, timely manner. The service advisor kept me informed throughout the service process with a video. Very impressive!
by owner on 03/13/2026
Thank you for sharing your experience with our BC service at Mercedes-Benz of Chantilly. We're glad our team kept you informed and provided timely service. Your feedback is appreciated.
by Nakul G. on 03/07/2026Verified Service
Michelle at the Service Desk did a great job keeping me updated on the progress and making recommendations on what is must do. Overall great service, good communication, loaner car etc to make it all seemless.
by owner on 03/07/2026
Our team at Mercedes-Benz of Chantilly is glad to hear about your positive experience with our service desk and the loaner car. We appreciate your feedback. Thank you for choosing us.
by 2014 MERCEDES-BENZ GLK350 4MATIC Owner on 02/23/2026Verified Service
Service is always great here at MB of Chantilly! Everyone is professional and very nice. Never have an issue bringing my MB here! Thanks!
by owner on 02/23/2026
We appreciate your kind words about our service at Mercedes-Benz of Chantilly. Our team values your trust and looks forward to assisting you in the future. Thank you for choosing us.
by 2023 MERCEDES-BENZ GLB 250 4MATIC Owner on 02/14/2026Verified Service
We love our experience while at the dealer! did not have to wait too long for the car, love the snacks, my advisor awesome, Thanks very much!.
by owner on 02/14/2026
We appreciate your positive feedback about your visit to Mercedes-Benz of Chantilly. Our team is glad you enjoyed the service and amenities. Thank you for choosing us.
by 2005 DODGE SPRINTER 2500 Owner on 02/09/2026Verified Service
They didn't address the reason my van was there at all So I had to tow it back to Allentown Mercedes to get my van fixed. It cost me 1200.00 to tow my van I never found out what was wrong with my van.
by owner on 02/09/2026
Hello. Your feedback is important to us, and I would appreciate the opportunity to speak with you about the level of attention and care your van received from our Service Department. Would you mind emailing your preferred contact information to me? I look forward to speaking with you. Best Regards, Prince Addy, General Manager, Mercedes-Benz of Chantilly, paddy@penskeautomotive.com
by 2021 MERCEDES-BENZ GLA250 4MATIC Owner on 02/09/2026Verified Service
The service was outstanding, my service advisor Adam was very professional and knowledgeable he took care of my car needs, and everything looks great I am very happy.
by owner on 02/09/2026
We appreciate your feedback and are glad our team took good care of your car needs. Thank you for choosing Mercedes-Benz of Chantilly. We look forward to assisting you again.
by 2022 MERCEDES-BENZ C300 4 MATIC Owner on 01/21/2026Verified Service
People are very friendly and knowledgeable. I always get the service done on time. Very professional staff and good customer service. I prefer not to go to other Mercedes Benz as Chantilly is the best.
by owner on 01/21/2026
Thank you for your kind words about our team at Mercedes-Benz of Chantilly. We appreciate your loyalty and look forward to assisting you with your service needs.
by 2015 MERCEDES-BENZ ML 350 4MATIC Owner on 01/17/2026Verified Service
Liked setting up my service! Then in and out same day with a loaner vehicle! Finally, Freddy Diaz is the greatest service advisor I ever worked with. Definitely Five Star!
by owner on 01/17/2026
Thank you for sharing your experience with our service and loaner vehicle. Our team at Mercedes-Benz of Chantilly appreciates your feedback. We're glad you had a smooth visit.
by 2013 MERCEDES-BENZ ML 350 4MATIC Owner on 01/06/2026Verified Service
Great experience. Great customer care. Great experience. Great customer care. Great experience. Great customer care.
by owner on 01/06/2026
Thank you for sharing your thoughts. Our team at Mercedes-Benz of Chantilly values your feedback. We appreciate your support.
by 2015 MERCEDES-BENZ ML 350 4MATIC Owner on 12/27/2025Verified Service
Efficient and convenient check-in. Comprehensive service from technician and managers with attention to detail with recommendations.
by owner on 12/27/2025
Thank you for recognizing the attention to detail from our team at Mercedes-Benz of Chantilly. We're glad the check-in process and service met your expectations. We appreciate your feedback.
by 2019 MERCEDES-BENZ SPRINTER 3500/4500 Owner on 12/20/2025Verified Service
Nick is an awesome service manager -always a pleasure working with him.
The service here is always excellent. Absolutely zero complaints, I highly recommend them
by owner on 12/20/2025
We appreciate your recommendation and kind words about our service team. Mercedes-Benz of Chantilly is glad to provide excellent service. Thank you for choosing us.
by 2025 MERCEDES-BENZ SPRINTER 2500 Shopper on 12/14/2025Verified Purchase
Everything went smooth and easy. The salesperson Nik Nihad Spahic was more than helpful and his professional experience are amazing, his knowledge are 10+.
Thanks Nik for your help
by owner on 12/14/2025
We appreciate your feedback and will share your kind words with our team. Thank you for choosing Mercedes-Benz of Chantilly.
by Justin N. on 11/30/2025Verified Service
Smooth easy process that was stress free!!! Everything that I needed to get done was completed in a timely manner.
by owner on 11/30/2025
We appreciate your feedback about our smooth and timely service. Mercedes-Benz of Chantilly is glad to have met your needs efficiently. Thank you for sharing your experience.
by 2022 MERCEDES-BENZ EQS SEDAN 580 4MATIC Owner on 11/17/2025Verified Service
I initially had bad experiences where my car had the same problem after getting repaired/serviced.
Mark helped me and made sure all was done correctly.
by owner on 11/17/2025
We appreciate your trust in our team at Mercedes-Benz of Chantilly to get everything resolved properly. Thank you for sharing your experience and the opportunity to assist you.
by 2008 MERCEDES-BENZ ML350 Owner on 11/17/2025Verified Service
Everything is great there was nothing. I did not like thank my service writer Christian and whoever the mechanic was thank you
by owner on 11/17/2025
We appreciate your positive feedback and will share your thanks with our team. Thank you for choosing Mercedes-Benz of Chantilly. We look forward to assisting you again.
by Dhooleka R. on 11/11/2025Verified Service
Karen was an incredible advisor. Mark, the manager - was excellent in resolving an issue. The service center was very well maintained, the waiting area was clean and inviting. Thank you for the excellent service!!!
by owner on 11/11/2025
We appreciate your detailed feedback about our team and service center. Mercedes-Benz of Chantilly strives to provide great experiences. Thank you for your kind words.
by Zahid H. on 11/09/2025Verified Service
Service is very good.I've been doing it for over five year.Sometimes they're forgetting thing they're able to fix it.
by owner on 11/10/2025
Thank you for your continued trust in Mercedes-Benz of Chantilly. Our team works hard to resolve any issues that come up. We appreciate your loyalty over the years.
by 2023 MERCEDES-BENZ GLC 300 4MATIC Owner on 10/29/2025Verified Service
The team managed to address my warranty covered concerns quickly, and always professionally. My Advisor Cristian is the Best!
by owner on 10/29/2025
We're glad our team could assist with your warranty concerns efficiently. Mercedes-Benz of Chantilly values your feedback about our service. Thank you for sharing your experience.
by 2020 MERCEDES-BENZ GLS 450 4MATIC Owner on 10/25/2025Verified Service
Liked the friendly people, the service they provided including washing my car and providing a ride home. I will strongly recommend the dealership to my friends.
by owner on 10/25/2025
We appreciate your recommendation and kind words about our service. Mercedes-Benz of Chantilly is glad to have provided a positive experience. Thank you for choosing us.
