“I had an excellent experience at Stoops, especially thanks to Freddy. They were professional, knowledgeable, and took the time to explain everything clearly. The service was completed on time, and I really appreciated their honesty and attention to detail. It's rare to find someone who genuinely cares about customer satisfaction. I'll definitely be returning for future service needs and highly recommend asking for Freddy if you visit!”
“Jacob was very responsive.
But as far as getting a little bit of help purchasing out of state they were not accommodating. So I am looking elsewhere for a car.”
“I recently had my vehicle in for service and had a great experience with the entire service department. Brandon did an excellent job checking me in and gave me a realistic timeline for the repairs on my vehicle. Throughout the process, Andrew and Gavin kept me updated several times regarding my extended service contract claim, which I really appreciated.
Overall, the experience was smooth and professional from start to finish. My car was fixed right the first time, and the technician did a great job with the repairs. They also made sure all of my fluids were properly topped off and that the tire pressures were set correctly before returning the vehicle.
I would definitely recommend this service team to anyone looking for quality work and great customer service.”
“Was having issues with the alternator and A/C. They were able to correct both issues. The alternator was about what I expected. It took a week to get the alternator which seemed too long. The A/C was higher than I expected.”
“Eddie was great to work with. Prompt in getting back with me, had the vehicle ready when we arrived, and was fast, friendly, and got us a solid vehicle at a great price. Would shop here again!”
“The serviced the car in the time promised. Offered us refreshments while we waited. I was disappointed that they did not reset the clocks for me , but that is only a minor problem.”
“I need to know if you're willing to work with me about financing. I guess you could say in about 6 years. Sandra
PS I wasn't sure about your price I don't remember what you were asking for the Ford Escape black 2015.”