Top Rated Car Dealerships near Morrow, GA | Page 14

“Excellent, friendly service; could not have been better. I arrived for oil change and tire rotation and the friendly techs jumped on my job and applied the available discounts and sent me on my way in less than an hour. Wow!! So, so thankful to be a part of the Ginn car family! You make my life wonderful... The problem child stayed at bay and those who were involved were the right folks...who love their job and taking care of me. Thanks so much for checking on me and my experience. This is the way it's supposed to be, great service with no hiccups... Stay away problem child...we don't need you.....WWW”

“The mobile service and Tech were outstanding. Tech called before arrival and performed requested service in 35 minutes. Saved me the 1.5 hrs RT travel time plus time sitting in a waiting room.”

“Nick was very friendly and everything was done professionally.”

“When I had it towed and I knew it would be a few days before they could get back to me. They did get back to me within the timeframe they said and they had it fixed within a day. They did an in-depth inspection to find out what was wrong and now since when I travel, I drive long distances. I feel safe once again.”

“Fast and efficient service. I was in and out and the customer service was great as well.”

“Great, service Cleaning service great”

“First class service, courtesy and very efficient! Thorough inspection accompanied with video that shows you exactly what the mechanics see so there is no hidden surprises.”

“I didn't like the 2 hour wait, but other than that I was satisfied”

“Basic service is reasonably priced”

“The salesman that help us was very friendly and knowledgeable. I would most definitely buy another vehicle from this gentleman again.”

“As usual, the service was great.”

“Although my issue seemed to be missed initially, the service department from the front desk through the mechanic and back up to the GM seemed to be invested in resolving the issues and making me feel valued as a client”

“I bought my car at this dealership, have had all service done here. But with each visit the human/personal touch grows weaker and weaker. Early on I felt valued as a customer, now a commodity. They can fix the car fine, but so can others.”

“Excellent and timely service. Comfortable waiting room with plenty of coffee and snacks.”

“Easy to schedule, drop-off, and gave me ride back home. Jyair notified me when additional items were noted or a problem (delayed part) occurred.”

“Service department are incredible”

“To far away from me they did not call me but but text about the car”

“Have been dealing with Chris Hyatt for several years and he's just wonderful to deal with the car's done on time and takes very good care of us.”

“We worked with Nay and she was fantastic! In fact, everyone that we worked with was top notch. When we first inspected the car we pointed out some items (a small dent and some scratches/chips) to Nay but really did not think any more about them once we purchased the car. When test driving the car my husband pointed out that the steering wheel was a little off when driving straight. This did not cause an issue with the performance of the car but it was something that my picky husband noticed. Again once we purchased the car we didn't think anything of it. There were also some scratches in the interior that were noted but it was a used car so we were okay fixing them on our own. My husband called Nay a few days after we purchased the car to see if she could give us a price on replacing a few interior pieces and we were asked to bring the car back because the parts were in. We honestly had no idea what the parts were but obliged. We thought they were the interior items we had noted (these items were a few hundred dollars). When we picked the car back up, the Hendrick dealership had fixed the dent and scratches on the exterior, but the interior was not fixed. My husband called back Nay to find out what parts they had ordered (just curious as we had already gotten more than we had expected with the repairs to the body) and was told that due to the steering wheel issue my husband had noted, they had replaced all the brakes and rotors and had realigned the car. What a pleasant surprise! I cannot recommend this dealer enough!”