Top Rated Car Dealerships near Manassas, VA | Page 3

“Everyone made us feel like family. They made sure we was satisfied the whole team was so professional and made sure everything was right before we left out the door. I am going to recommend everyone I know to Jim McKay.”

“Courteous and great customer service. I look forward to making a deal on the Ranger but it's priced too high at this time.”

“Great Service , affordable prices . Got all Maintance completed and Checked .”

“Very Professional and Reasonable”

“I hate this shot popping up all the time yghyygffffffffftttttt”

“Very easy to work with. Very fast in and out. Very friendly staff”

“Very attentive to the situation with the radio not working, took some time but they made it right.”

“No problem, but wish dealer showed upfront vehicle was a salvage vehicle”

“Brian did an excellent job working with my family to get our car. He was calm, professional, and straightforward throughout the entire process. He knew we were serious buyers and respected our time without playing any games. He followed up with me early in the morning, and I really appreciated how smooth and easy he made the experience. Still communicates till now”

“It was a wonderful experience. I am not a huge fan of dealerships, but I absolutely loved this dealership. Everyone made the experience a memorable one and most importantly I was in and out in no time. I would like to give a special thanks to Turk and Amir they were Great!!”

“They were great. Good service decent price..staff is real nice too except the bald head John wig cause his wig is so fake lol”

“Extremely knowledgeable and professional. Service was great.”

“Very responsive and accommodating! Made purchasing from out of state a breeze!”

“Service rep Aaron is great. Quality work every time.”

“Really like the pick up and drop off service. I also like the ability to see what's going on with my vehicle electronically. Nataly was great and she kept me well informed at every step.”

“The dealer personnel were very informative, friendly, and cooperative.”

“The gentleman who helped us out was very nice. They had a lot of very beautiful cars on the lot. They would not allow us to take the car we were interested in to a mechanic for a pre-purchase inspection. We could have a mechanic come to their lot. That made me nervous and we chose to go somewhere else.”

“Communicated by text. Everything went fine but I didn't not to pursue the vehicle.”

“As far as car dealership service centers are concerned, I am a Farrish fan, to an extent. When talking to service center members over the phone, they are professional, patient, and informative. In person, not so much. First all, you come into the service center and instead of being greated like an old friend, ie Cheers, you often time are left standing looking around and trying to find one of the handful of people who are doing nothing, to address you. The time before this one, the guy who greated me, made me feel like I was bothering him. This time, I just got ignored. So, proactively, I went person to person to the staff who were standing around. Finally, I had to find my car after I was directed where to go. The reason I give Farrish a 4 star rating versus a 1 is because of the ladies who handle the payments in customer service:Eryca, Holly, and Raquel. Wow!!! Though a little muted they do there work with pride, professionalism and great honor. They take on the frustrations of people like me who are annoyed by not being addressed when you enter the service center, and then being told that a part that you see online for $250 is being marked up to $850 with dignity and heads held high. They are patient and understanding. They are the epitome of professionalism. I was able to calm down and realize why I stick with Farrish, the people. And that matters to me. No, I don't like the mark up, but I suspect they are in the ballpark of what other dealers charge. I don't feel like Farrish has hidden fees or are trying to get every last penny out of me, so I will keep coming back. Yes, I would like to be welcomed when I come into the service center. Yes, I would like to be greated with positive energy, but at the end of the day, it is people like Eryca, Holly, and Raquel that will keep my coming back. --Wayne Warren owner of Jeep Moab Wrangler”

“Very helpful and great staff they gave me a great price for my daughter first car !!”