Top Rated Car Dealerships near Lilburn, GA | Page 14

“Pugmire and the team always do an excellent job!”

“The customer service was great. I didn't like the price change on the vehicle and no ability to negotiate. I was set on one price and then the price increased. It was confusing. They tried to explain the reason for the price change but I was stuck on the original price I saw.”

“Quick and easy with excellent service”

“Great people, great service. Polite, professional, trustworthy.”

“Prompt, thorough, no hassle!”

“Very pleased with overall service and communication.”

“They were nice, fast and fixed what was wrong”

“Fast and efficient service. I was in and out and the customer service was great as well.”

“Great experience. Was quick and the staff was very friendly”

“Ruben was very easy to work with no pressure answered all questions”

“Very professional and efficient. Great attention to detail. I highly recommend them if you need something done.”

“The staff from the lot to the waiting room to the counter treated me like they appreciated the opportunity to earn my business. The owner and his wife separately walked by and stopped to say hello and thank me for my business as did the service writer checking to let me know the progress of my visit.”

“I would tell all my friends to buy a cars, jeeps, and trucks from Jay. What a great guy to do business with. And Roger he will clean your vehicle so clean. Jay and Roger are the nicest to guys you will enjoy business with.”

“Love it all very helpful friendly kind and courteous and knowledgeable”

“Overall, a good experience. They clean up the cars they sell nicely. They're negotiable. Salesman was very responsive. It took a little bit to get a repair done properly, but they took care of it. Overall satisfied with experience and would recommend.”

“The salesman was well knowledgeable about my car and he was really nice and respectful.”

“Great communication and very courteous”

“Salesperson Clay was good but price was too high for the used vehicle discussed.”

“Everything was great from start to finish. They took care of my car like it was their own. Thank you so much”

“Basic service is reasonably priced”

“Got me in and out without an appointment. I also received a quote to replace my DRL (driver side) at $2k. That's expensive”

“Great Customer Service every time!”

“We worked with Nay and she was fantastic! In fact, everyone that we worked with was top notch. When we first inspected the car we pointed out some items (a small dent and some scratches/chips) to Nay but really did not think any more about them once we purchased the car. When test driving the car my husband pointed out that the steering wheel was a little off when driving straight. This did not cause an issue with the performance of the car but it was something that my picky husband noticed. Again once we purchased the car we didn't think anything of it. There were also some scratches in the interior that were noted but it was a used car so we were okay fixing them on our own. My husband called Nay a few days after we purchased the car to see if she could give us a price on replacing a few interior pieces and we were asked to bring the car back because the parts were in. We honestly had no idea what the parts were but obliged. We thought they were the interior items we had noted (these items were a few hundred dollars). When we picked the car back up, the Hendrick dealership had fixed the dent and scratches on the exterior, but the interior was not fixed. My husband called back Nay to find out what parts they had ordered (just curious as we had already gotten more than we had expected with the repairs to the body) and was told that due to the steering wheel issue my husband had noted, they had replaced all the brakes and rotors and had realigned the car. What a pleasant surprise! I cannot recommend this dealer enough!”