“I really like everything about the service. The workers was friendly, polite, and the service was quick and done right I was used them with all my future maintenance. Excellent crew. i'm finished. Thanks for your nice and polite service.”
“Since people are top notch and accommodating, upper management is not responding at all to any problems and hiding behind department heads. Bought many cars over here but we're never able to talk once to the general manager. I recommend them anyway because the service department and the Todd is very efficient but is in my opinion. Handicapped not responding upper management.”
“It was easy to schedule service appointment on line; service advisor was very nice and explained my service. Customer lounge is comfortable I waited a couple of hours and my car was ready. Overall good experience.”
“so far, they have been great service for my husband any issues that he had they helped him with them to make it right and I really appreciate the hospitality that they gave him”
“The dealer emailed me that the used vehicle I was interested in didn't pass their inspection to qualify to sell, so it was not available. Nice of them to let me know. Great communication on-line. Will stay in touch!”
“Went in (drove 15 miles out of my way)
Got there and they told me the truck was sent to WPB to another dealer and that it was too bad that I made the 30 mile round trip for nothing. Bunch of yahoos.”
“MAYBE STUPID TO MOST BUT VATLAND HONDA IS REBUILDING THE ENTIRE PROPERTY. THEY DID NOT INFORM ANYONE THIS WAS HAPPENING SO MU 91 YEAR OLD HUSBAND IN A WALKER HAD TO WALK UP A STEEP RAMP AND SIT IN A FREEZING TRAILER TO WAIT WHILE THE SERVICE WAS COMPLETED. THIS COULD HAVE BEEN AVOIDED IF THE SERVICE DEPT SAID SOMETHING WHEN I MADE THE APPOINTMENT!!!!!”
“Gave good information and support on car which influenced our purchase and then ironed out a few details. Larry and Jackie great. Sometimes difficult to get ahold of particular departments.”
