“I had the best, non-hassle experience. Jay Martin was great to work with. He was knowledgeable of the vehicle and vehicle buying process. He worked with me, my financer, and insurance company. The family owned business all worked together to help make my process seamless.”
“I purchased a car the day I visited. It was a good experience, what I didn't like is the air conditioner on the new car was blowing warm air...it was 90+ degrees that day. The put freon in, and 2 days later it's blowing warm air again. I need to travel 1 1/2 hours back to them to correct the problem. Also have a slow leak in my back tire. Overall, those are simple things.”
“I liked the customer interaction, but there was some things that they did not tell me about the car until I actually purchased it and I noticed that the spare tire and Jack was not there and the back passenger door would does not lock or unlock manually or with the remote.
Also I was made aware of three open recalls on the vehicle.”
“Overall I am satisfied with my car purchase. I had one issue with the rear brakes in the first 5 days, but other than that I would recommend buying from this dealer. They are upfront and honest about what they sell and good service.”
“For two years my Buick has been serviced at Griffin Buick GMC in Monroe, NC. Each time I have received excellent communication and service. I will continue to have my vehicle serviced there.”