“easy to get an appointment. not much time wasted waiting to have your vehicle service. service advisor juan gonzalez was very knowledgeable and professional in helping me get my vehicle serviced.”
“They take too long to process documents. And didn't keep their word about detailing the vehicle. It was dirty when I picked it up. I detailed it myself, looks good now. Not sure about
Recommending I'm on the fence, a little more pride about the car business and improving customer service would be nice.”
“Very accommodating, made sure i was comfortable while waiting. Reassured me that i can bring the car back if any problems. Very friendly and down to earth. Good people”
“Consistent optimal timely service. Thanks Tom for keeping me abreast of the repair process, then Evan who finished the oversight in time for me to pick up my little Chewy from day camp. In fact the entire service dept team are top notch. SB Jaguar has been and still is my dealer of choice.”
“This was a car for my sister and we had a wonderful experience. They let us test drive the car we got to learn about it. I mean it was just a fantastic experience. She had to have something fixed a couple days after and the gentleman who runs a lot came and to her home to fix it when he couldn't he gave her his car. He took hers fixed it when she got off work he brought it back. I mean, if that's not customer service I don't know what is.”
“The salesperson, Chris, was very responsive right away, without being pushy. He provided me with everything I asked for and then some some. He went out of his way to go get the vehicle that I wanted.
I would highly recommend.”
“I recently took my car in for an oil change and additional service. I was helped by
MAYKEL AVANECIAN. I just want to say that he was very helpful and informative. I was unable to stay and wait for my car, but he sent me updates on service needs w/ descriptions. This gave me the option to research to accept or defer service. The service on my car was also done at a reasonable time.”
