“Just needed an air filter and cabin filter. Lancaster Honda had a technician come outside to the drive thru and change both filters. All done within 20 minutes. Outstanding service!”
“My service appointment for 3 recalls on my Venza was at 8am. I talked to the service advisor and told him I would wait at the dealership until the repairs were completed. I asked him how long it would take to complete the recalls, he said about 3 or 4 hours. I received a text at 11am telling me my recall work was complete. I expected the work to take longer, but I was happy I didn't have to spend the whole day at the dealership. I would use Lancaster Toyota for service again .”
“What I liked about the service at Toyota of San Bernardino was the respectful and professional customer service provided by the staff member who assisted me. What I did not like was that, despite having an appointment, I had to wait approximately five hours for my vehicle to be serviced.”
“I was able to purchase their products at a good price to protect my vehicle. Mitch and Mike went beyond to explain to me all my options with no pressure, thank you so much gentlemen!”
“Good experience! Folks at Norm Reeves worked with my schedule and had me in and out on time to get my recall service completed. Everyone was friendly.”
“The location is under construction and being operated out of trailers. It's a strange setup but was happy to check it out. Assuming they are part of New Cebtury, expected it to be good.
Being "new" to this location, its crazy they want to sell you a bunch of services and repairs on the first visit. Thanks for the recs but if I didn't know what work i'd done, maybe I'd fall for all the suggestions. In the end, only got what I needed but definitely more than I've ever paid for regular service maintenance.”
“My service Advisor I had that day was awesome!! David Park did everything I wanted and got my car back fast. Always a pleasure servicing my vehicle at Harbor Chevrolet”
