“What I liked about the service at Toyota of San Bernardino was the respectful and professional customer service provided by the staff member who assisted me. What I did not like was that, despite having an appointment, I had to wait approximately five hours for my vehicle to be serviced.”
“Great Experience, The car had minor issues that I was able to fix without having to spend much money out of pocket. Mostly wear n tear for a 10 year old car and maintenance but that's the be expected buying a used car. They were also transparent about the contract. I respected that a lot. Will come back.”
29901 Santa Margarita Pkwy Ste C, Rancho Santa Margarita, CA 92688
“I had a great experience buying my car from this dealer. The staff made everything easy from start to finish. What really stood out to me is that the dealership didn't charge any extra fees. We agreed on the price since the beginning and that was the final price. No surprises, no hidden costs. Great place!”
“The regular maintenance was fine as usual. The key issue was resolved after manager Angel Salcido became involved. He was great in resolving the issue and while interacting and communicating with me. I appreciate his professionalism.”
“The location is under construction and being operated out of trailers. It's a strange setup but was happy to check it out. Assuming they are part of New Cebtury, expected it to be good.
Being "new" to this location, its crazy they want to sell you a bunch of services and repairs on the first visit. Thanks for the recs but if I didn't know what work i'd done, maybe I'd fall for all the suggestions. In the end, only got what I needed but definitely more than I've ever paid for regular service maintenance.”
“5 Stars Truly Impressed
I don't usually write reviews, but my experience with A&E Motors truly deserves it.
From the moment I met Juan, I felt comfortable. He was kind, patient, trustworthy, and very informative. There was absolutely no pressure and no upselling. What was advertised is exactly what I paid and it ended up being $3,000 below the going market rate, which honestly surprised me.
I originally thought I was dealing with a traditional dealership, but I learned that A&E Motors works as a broker. That actually worked in my favor because Juan was able to secure a high-quality vehicle with a clean Carfax history at a great price.
One thing I now appreciate is that appointment availability can sometimes be limited. After going through the process, I completely understand why Juan personally handles each client and manages the entire deal himself. He gives you his full attention, and that level of care is rare these days.
Honesty and integrity mean a lot to me, and I don't give praise lightly. Juan has earned my trust and my future business. I will absolutely be recommending A&E Motors to my family and friends.”
