Krause Family Ford Reviews - Page 2

4.5
New Car Sales: (866) 972-5802Used Car Sales: (888) 846-1813Service: (770) 592-0090
Sales Open until 7:00 PM
Service Open until 5:00 PM
More Hours

Ratings & Reviews

Overall Rating
4.5
1148 Verified Reviews
5 Star
80%
4 Star
7%
3 Star
4%
2 Star
2%
1 Star
7%
Sort by: Most Helpful
Read reviews that mention
by 2023 FORD F150 SUPERCREW Owner on 08/12/2026Verified Service
Fast thorough and friendly service! The new automated updates to my phone with pictures helped me to decide on recommended service.
by Kionna B. on 08/05/2026Verified Purchase
We received excellent service by the sales team here. It's also a plus that they are one of few dealerships open on Sundays, which for our schedule perfectly.
by 2016 FORD EXPLORER XLT Owner on 07/22/2026Verified Service
Gentleman who took my order was extremely efficient and professional. What an outstanding employee you have.
by 2020 FORD EXPLORER XLT Owner on 07/19/2026Verified Service
Work was done quickly and at a fair price and as far as I can tell was done correctly. The staff at the desk were professional and courteous.
by 2026 FORD F250 SUPER DUTY Owner on 07/17/2026Verified Service
Everything was good you guys have a great shop friendly staff. I accidentally hit the first star instead of the last star on the first option you guys are great. I'll be back every time.
by 2023 FORD MAVERICK XL/XLT/LARIAT Owner on 07/15/2026Verified Service
The wrong mileage was reported by the dealershipafter my most recent service and I had to contact Carfax and prove that it was wrong in order to get it corrected.
by 2014 FORD MUSTANG GT Owner on 07/08/2026Verified Service
Excellent quality work delivered as promised and as quoted. They also informed me of upcoming service needs without a lot of high pressure sales.
by 2014 TOYOTA 4RUNNER SR5/LIMITED/TRAIL Shopper on 07/07/2026Verified Purchase
Hayden is the G.O.A.T.!! He helped us get what we needed and it was fast and smooth. Would recommend.
by 2025 LAND ROVER RANGE ROVER VELAR S Shopper on 06/29/2026Verified Purchase
Stellar Dealership. Isiah was so helpful, patient, and knowledgeable. Communication was excellent and I am super pleased with my car. Even taking it back to have the wheels painted was smooth and a stress free process. Would highly recommend
by 2021 FORD F150 SUPERCREW Owner on 06/22/2026Verified Service
Josh was outstanding in all ways, a very good experience! The loan of a vehicle was also much appreciated.
by 2023 LINCOLN AVIATOR BLACK LABEL Owner on 06/22/2026Verified Service
Called Quick Lane at Angela Krause Cherokee Ford to inquire about wait time for regular scheduled maintenance and they told me to come on down. Dropped the Aviator off and a couple of hours later they called me to say my vehicle was ready.
by 2023 FORD ESCAPE ST LINE Owner on 06/15/2026Verified Service
After my last survey 2 weeks ago I reviewed a response advising me that Fird would be in contact with me soon. I have yet to receive a call from you. That was 2 weeks ago.
by Terri H. on 06/13/2026Verified Service
I like the way that they kept me informed of the progress of the repairs on my car and they did what they said they were going to do.. I would certainly recommend this service shopped any of my friends and family
by 2022 LINCOLN NAUTILUS RESERVE Owner on 06/07/2026Verified Service
Went to get a second key programmed. I was in and out in an hour with the new key...excellent service!
by 2017 FORD EDGE TITANIUM Owner on 05/30/2026Verified Service
Service and prices are excellent compared to other auto repair shops. Always easy to schedule service and all parts are genuine Ford.
by 2026 FORD F150 KING RANCH Shopper on 05/29/2026Verified Purchase
Sales part was great got a fair deal. The financial side has dropped the ball, they didn't cancel my Ford connect plan so I have charged with that so that just a pain to deal with.
by 2022 FORD EXPLORER PLATINUM Shopper on 05/26/2026Verified Purchase
The whole experience was very easy and quick. Service was able to get to my car in a timely manor and did a thorough job. My salesman was very informative and made me feel comfortable with my purchase.
by 2026 FORD EXPEDITION MAX PLATINUM Shopper on 05/17/2026Verified Purchase
Took months to get tags and title. Called multiple times, told different stories each timewould not recommend.
by 2022 FORD MAVERICK XL/XLT/LARIAT Owner on 05/08/2026Verified Service
The technician was extremely professional, on time, answered all of my questions as as well as as went above and beyond making sure my car was safe
by 2018 FORD EXPLORER LIMITED Owner on 05/08/2026Verified Service
I am pleased that they check all fluids, brakes, tires, etc when I bring my vehicle in for an oil change and tire rotation.
21 - 40 of 1,148 results