by 2011 KIA SORENTO BASE/LX Owner on 11/26/2024Verified Service
Good service but service technician was a bit scatter brained. Maybe she had something going on in her life.
by 2011 KIA SORENTO BASE/LX Owner on 11/16/2024Verified Service
I didn't like how scatter-brained my service technician was. I had to keep reminding her about things. I did like the ride service they offer for free.
by 2020 KIA RIO LX/S Owner on 06/15/2024Verified Service
Good service but shouldn't have had to go through all that because my car was not made with the right security. My insurance premium went up over 200% after that! Still hasn't came down though I had the update done!
by 2021 KIA TELLURIDE SX Owner on 03/31/2024Verified Service
Where did you get your information? We did not have service on 3/30/24. But the last service we had was bad.
by 2017 TOYOTA RAV4 LE Owner on 03/02/2024Verified Service
I was not very satisfied. I had a difficult time getting questions answered and felt like I was given the run around. There have been a lot of changes since my last service and this one.
by 2020 CHEVROLET EQUINOX LT Owner on 12/30/2023Verified Service
Was told that what I thought was wrong wasn't and it was an exhaust hanger. Not fixed I'll have to call again to get it back in the shop. And they still haven't been able to take the lock nuts off my car
by 2016 KIA OPTIMA LX Owner on 10/11/2023Verified Service
Final cost higher than original estimate but appreciated communication and professionalism of service department.
by 2019 KIA FORTE FE/LX/LXS Owner on 08/21/2023Verified Service
Shut up the appointment to the car in it was done even quicker than I thought everything went well for everybody great experience
by 2021 KIA TELLURIDE SX Owner on 03/11/2023Verified Service
Great! Everyone was kind and courteous! It took a little less time than was originally quoted. That was a pleasant suprise because I was waiting for the car to be finished.
by 2017 KIA FORTE LX/EX/SX Owner on 10/07/2022Verified Service
I had a positive experience at Kia of Clarksville. Customer service was excellent and my vehicle was completed in the time quoted. I am satisfied.
by 2022 KIA NIRO TOURING SPECIAL EDIT Owner on 09/14/2022Verified Service
Great experience, but gotta take it back as they didnt clamp one of the dashboard covers back into place properly.
by 2017 KIA SOUL PLUS Owner on 08/24/2022Verified Service
Worse experience of my life, I regret buying a Kia now!!! They didnt help at all, I do not recommend buying a Kia.
by 2018 KIA FORTE LX Owner on 05/22/2022Verified Service
Talked me down the whole time, they acted like I don't know anything about cars which isn't true. I'm not going back
by 2017 KIA FORTE LX Owner on 06/17/2021Verified Service
The rep.was excellent ,the time quoted was right on,weighting room was good,everyone was friendly and courteous to us,I will be taking my car back for its next service
by 2017 SUBARU OUTBACK TOURING Owner on 12/16/2020Verified Service
Hey!!! I no longer own this car! This was obviously servicing my trade in. I have asked you to remove me from your data bank but you have not done so. Please unsubscribe me.
by Amy W. on 07/17/2020Verified Shopper
We were unable to go see the car as my husband had to work on the scheduled date. Then I had to do some repairs on my car so decided not to trade at this time. Olivia was understanding and thanked me for letting her know.
by 2019 KIA FORTE GT LINE/S Owner on 01/20/2020Verified Service
I didnt have an appointment. But they seen me any way. I got right in and right out. A little over an hour.
by 2007 KIA SPECTRA EX/LX Owner on 01/18/2020Verified Service
Over priced to fix a window. Didnt even look like they looked at cat. Wanted to replace all parts instead of zoning in on the problem. I could fix it if I replaced everything.
by 2016 KIA SOUL EXCLAIM Owner on 04/09/2019Verified Service
As usual my experience at the Kia dealership in Clarksville Indiana was stellar. No complaints and they treated me like royalty. Keep up the great work!
by 2014 JEEP WRANGLER SPORT Owner on 08/31/2017Verified Service
Kia did a good job getting us in service tech done a good job explaining the problem and repairing it my problem was with the warranty company