by 2017 FORD EXPEDITION EL LIMITED Owner on 10/20/2021Verified Service
This is a great place to go for service!
They are so efficient and attentive to time.
They keep me very well posted whenever my car is in their care.
The car wash after service is a lovely bonus!
by Ganley Ford West on 10/21/2021
Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
by 2018 FORD FUSION SE HYBRID Owner on 10/13/2021Verified Service
The tech was great. She kept me informed. She listened to me when I explained about the issue with the back tire. The mechanic did a wonderful job of checking out the car and solving the tire issue.
by Ganley Ford West on 10/13/2021
We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!
by 2014 FORD MUSTANG GT Owner on 09/17/2021Verified Service
They had my car 5 days because they were short staffed. Then they never called to say it was ready, I had to call. If you're short staffed, stop accepting appointments.
by Ganley Ford West on 09/18/2021
Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Someone from our staff will be reaching out to you in the very near future.
by 2013 FORD F150 SUPER CAB Owner on 09/16/2021Verified Service
Horrible service. Had to bring truck back twice for a brand new issue after an oil change. The 3rd time it broke down with my family in the vehicle on a busy road due to their failure to fix and diagnose the issue correctly.
by Ganley Ford West on 09/17/2021
Hi, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Someone from our staff will be reaching out to you in the very near future. Take care!
by 2017 FORD FOCUS SE Owner on 09/13/2021Verified Service
It was awful my clutch keeps failing breaking every year maybe twice a year and it was a long time just to get my car serviced and they did not provide a loaner car Ill never get a car from there again
by Ganley Ford West on 09/14/2021
Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Someone from our staff will be reaching out to you in the very near future.
by 2016 FORD EDGE TITANIUM AWD Owner on 07/16/2021Verified Service
Fine, I waited and they did not check my brakes. Unable to stay longer. Bought tires from Costco's so they didnt rotate tires. Still no fix for recall.
by Ganley Ford West on 07/17/2021
Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Someone from our staff will be reaching out to you in the very near future.
by 2017 FORD TRANSIT CONNECT XLT Owner on 06/30/2021Verified Service
Dropped off my van Ganley drove me home and when the work was done they came and picked me up. Work was done in a timely manner and complete, could not ask for any better.
by Ganley Ford West on 07/01/2021
Hi, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by 2013 FORD F150 SUPERCREW Owner on 06/24/2021Verified Service
All I can say is Dave, and everyone at Ford went above and beyond to really help me get my ac fixed in my truck. I would truly recommend ford for any of your services needs. Thank u from the bottom of my heart for helping me out in such a big way.
by Ganley Ford West on 06/25/2021
Hi! We're so happy we were able to help you out! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
by 2019 FORD ECOSPORT SE Owner on 04/07/2021Verified Service
I HAVE ALWAYS HAD VERY GOOD SERVICE AT GANLEY. THEY ARE QUICK TO MAKE
APPOINTMENTS AND THE SERVICE IS ALWAYS DONE QUICKLY.
by Ganley Ford West on 04/08/2021
Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
by 2021 FORD EXPLORER XLT Owner on 04/04/2021Verified Service
Dave Moga greeted me, I explained my problem, and he started the wheels working to get my vehicle repaired. Great Job!
by Ganley Ford West on 04/06/2021
Hello there, we are so happy to read such a great review about Ganley Ford West! We hope you have a great day!
by 2016 FORD ESCAPE S Owner on 03/21/2021Verified Service
They were knowledgeable and very explained what was still needed. And when you asked a question they made sure you knew when the service needed to be done.
by Ganley Ford West on 05/26/2021
Thank you for choosing Ganley Ford for the service needs on your Ford Escape! We are happy to hear that our staff was knowledgeable & that they thoroughly explained everything to you. We look forward to your next visit!
by 2019 FORD F150 Owner on 03/03/2021Verified Service
Nothing was resolved and was told by the Service Manager if I didnt like what he had to say I could take it elsewhere and he stated the general manager was in agreement with that statement.
by 2006 FORD FREESTYLE SEL Owner on 02/18/2021Verified Service
Always feel like the most important customer in the shop. They keep my car running like the bunny on the commercials!
by Ganley Ford West on 05/26/2021
Thank you for continuing to trust us with the service needs of your Ford Freestyle! We are thankful for your business & look forward to your next visit!!
by 2014 FORD FOCUS ST Owner on 02/03/2021Verified Service
Had a key programmed. Key is working perfectly. Performed requested service quickly while I waited. Thank You Service Department.
by Ganley Ford West on 05/26/2021
We are glad to hear that our service department programmed your key for you and in a timely manner! Thank you for your business & for the 5 star review!!
by 2014 FORD FOCUS S Owner on 01/05/2021Verified Service
Ganley Ford West provided excellent service. I had a scheduled service for front brakes and tire replacement/ alignment. The work was very thorough and the staff there is always friendly and cooperative! I am very appreciative for their hard work!
by Ganley Ford West on 05/26/2021
Thank you so much for the kind review! We are pleased to hear that our Ganley Ford West staff continues to provide you with such excellent service every time you visit us! We are appreciative of you and appreciative of your business!!
by 2013 FORD FUSION SE Owner on 12/28/2020Verified Service
The service technician was very helpful and my wait time wasn't long at all .the co. Also did a Corona safety as well.
by 2017 FORD TRANSIT T-150 Owner on 12/16/2020Verified Service
It was not at Ganley on 11/20/20
Last oil change was done at home.
They couldn't even schedule a recall repair, they certainly are not going to be doing any work on any of my cars ever.
by 2014 FORD FUSION SE Owner on 11/22/2020Verified Service
They work fast and my car always seem to run better after its serviced thank you guys over at Ganley. Love the free car wash every trip.
by Eileen R. on 11/13/2020Verified Service
It was my checkup & that noticed an issue that I didn't, so we made an appointment to take care of the issue. Easy to deal with & understand the situation.
by 2006 FORD FREESTYLE SEL Owner on 11/11/2020Verified Service
The best I've found. Always treat me like royalty!
They REALLY take care of my car and keep it running strong at over 163,000!!
