by 2016 FORD F150 SUPERCREW Owner on 12/25/2025Verified Service
Took my truck in for an oil change. Also noticed while there that I was able to get it Inspected since it was due in two more months and they took care of that as well.
by Cameron Rumm on 02/05/2026
Thank you for the kind words! We appreciate your support!
by 2014 FORD EDGE LIMITED Owner on 12/20/2025Verified Service
Got a quick last minute appointment for " the Works" and was in and out in less than an hour Great service
by Cameron Rumm on 12/22/2025
Thank you so much for the kind words!
by 2016 FORD EXPLORER SPORT Owner on 11/30/2025Verified Service
Bob R. was my service advisor and he really helped me and got the job done. Shorkey Ford was a pleasure to work with and they finished my explorer quickly and effectively!
by Cameron Rumm on 12/09/2025
Thank you for the 5-Stars!
by 2016 FORD EXPLORER LIMITED Owner on 11/30/2025Verified Service
Very nice, helpful and respectful. Wonderful customer service.
Vehicle came back way better than I gave them.
by Cameron Rumm on 12/09/2025
Thank you for the 5-Stars!
by 2020 FORD ESCAPE SEL Owner on 11/29/2025Verified Service
Been getting my cars serviced for years there. I can honestly say I have had superior service each time I've been there. They treat you with respect and are very personable
by Cameron Rumm on 12/09/2025
Thank you for the 5-Stars!
by Sharon W. on 11/29/2025Verified Service
I always have a good experience with the service department. Everyone that works in a service department is always courteous. Friendly and always in a good mood.
by Cameron Rumm on 12/09/2025
Thank you for the 5-Stars!
by 2022 FORD BRONCO BIG/BLAC/WILD T Owner on 11/29/2025Verified Service
Jim Shorkey Ford Service frequently goes above and beyond in their efforts to provide exemplary customer satisfaction.
Admittedly they are quite busy so I suggest scheduling an appointment through their website which is very easy to use.
by Cameron Rumm on 12/09/2025
Thank you for the 5-Stars!
by Glenn N. on 11/21/2025Verified Shopper
He didn't respond back if he was going to place stickers on the truck as he said he was going to. He dropped communication with me all together no
updates at all.
by 2016 FORD F250 SUPER DUTY Owner on 11/16/2025Verified Service
Only issue was that my vehicle was left
Open when I picked up! I know it's sitting in the lot but crack heads dont care! My garage door opener and other things in my console could have been stolen.
by Management on 11/17/2025
Thank you for still providing the kind review and sharing your honest experience. Very sorry this happened and we will be much more cautious next time.
by 2021 FORD RANGER XL/XLT/LARIAT Owner on 11/11/2025Verified Service
Everytime i go to Jim Shorkey FORD the whole team is nice and respects their customers , and the work is outstanding!!!!!!!!!!
by Management on 11/17/2025
Thank you for the kind words and sharing your experience!
by 2020 FORD ESCAPE SEL Owner on 11/01/2025Verified Service
Had excellent service. Bob did a fabulous job of making sure I was well taken care of. Everyone was very helpful. With the service they give me makes me keep coming back
by Management on 11/17/2025
Thank you for the kind words and sharing your experience!
by Gloria H. on 10/07/2025Verified Shopper
I would not have went to see the Ford Escape if dealership would have let me know that it needed a lot of work and it was definitely not ready to be put out there for sale! That was not good Business!
by Management on 11/13/2025
Hello. We are really sorry to hear about this experience. Please contact the store directly or email us at Shorkeycare@jimshorkey.com to help you.
by 2017 RAM 1500 ST Owner on 09/27/2025Verified Service
I like how they found the issue with my truck and called me, to tell me it was covered by my warranty. And they did a good job with my inspection
by Management on 11/17/2025
Thank you for the kind words and sharing your experience!
by 2020 FORD ESCAPE S Owner on 09/22/2025Verified Service
Had 2 recalls that was handled really well, they couldn't match the pin stripping so they put all new and for the color I preferred, terrific service, job well done
by Management on 11/17/2025
Thank you for the kind words and sharing your experience!
by 2018 FORD F150 SUPERCREW Owner on 09/14/2025Verified Service
They made it easy. Bad news was that my cat was blown. Good news is that it was under warranty. The service supervisor went out of his way to have my truck picked up last minute.
by Management on 11/17/2025
Thank you for the kind words and sharing your experience!
by 2024 FORD F350 SUPER DUTY Owner on 09/13/2025Verified Service
I had a scheduled appointment and they got to work on my truck right away and returned my truck to me quickly.
by Management on 11/17/2025
Thank you for the kind words and sharing your experience!
by 2019 SUBARU IMPREZA Owner on 09/10/2025Verified Service
Waiting almost two hours for oil change and that dealer not patient with me bec I m deaf hard get along with that person same thing in previous months ago if I'm doing again I rather diff person that person is Not patient with me
by Management on 11/17/2025
We are really sorry to hear you had this experience. This is far from our expectations and we will look into your situation further.
by 2020 FORD ESCAPE SEL Owner on 08/28/2025Verified Service
I had a right rear failure of the air pressure sensor. Lee handled my service that day and arranged for that sensor replacement work to go smoothly and had me out on my way again.
by Management on 11/17/2025
Thank you for the kind words! We really appreciate you taking the time and sharing your experience!
by 2024 FORD RANGER XL Owner on 08/17/2025Verified Service
Second truck bought through this dealership, Bob was my salesman for both. Have had a positive experience buying and with service at this dealer.
by Management on 11/17/2025
Thank you for the kind words! We really appreciate you taking the time and sharing your experience!
by 2019 FORD ECOSPORT SE Shopper on 08/10/2025Verified Purchase
I had an unfortunate incident where my car was stolen and totaled. The salesman and Financial manager at Jim Shorkey Ford were great to work with and got me back on the road with exactly the car I needed and the payment that I could afford.
