by 2024 FORD EXPLORER XLT Owner on 08/29/2025Verified Service
Staff was polite, respectful, and responded to all my service issues.
My car was cleaned after the service.
Thank you Dewey Ford.
by 2019 FORD F250 SUPER DUTY Owner on 08/29/2025Verified Service
Went well. No complaints other than the 2 1/2 hr wait ( from out of town so didn't utilize their valet service )
by 2018 FORD EDGE TITANIUM Owner on 08/25/2025Verified Service
Friendly staff and great service department to work with. Valet service was awesome! I didn't have to miss any time off work.
by 2010 FORD CROWN VICTORIA POLICE Owner on 08/23/2025Verified Service
Professional and friendly. I went in to inspect an open recall on my vehicle and they made it as easy as possible and provided excellent customer service.
by Rob K. on 08/17/2025Verified Service
Service experience was smooth. The whole thing from driver to techs was pleasant and they were friendly.
by 2024 FORD F150 LARIAT Owner on 08/12/2025Verified Service
Service was completed in a timely manner. It would be nice if you had a real quick lane where you could bring your vehicle anytime during working hours for an oil change and tires rotated like some of your competitors.
by 2016 FORD F150 SUPERCREW Owner on 08/09/2025Verified Service
I suppose they did a great job fixing what codes reported wrong. However, I drove my car off the lot and it quit on me a couple more times. I took it back but the issue would not replicate for them
by Dewey Ford on 08/14/2025
Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you'd like to share more about this experience, please reach out to our team directly using the contact information below.
Teri Saenz, General Manager tsaenz@deweyford.com
by 2024 FORD F150 XLT Owner on 08/03/2025Verified Service
Brand new truck. I had well under 6000 miles on it. Dewey reported it as 67,000 miles and now I'm getting all kinds of wrong notifications through car fax saying I need different services.
by Dewey Ford on 08/04/2025
Thanks for taking the time to share your experience. We want all of our customers to be happy with their time spent at our dealership, and we are sorry to hear that your experience did not meet that expectation. We are currently evaluating the circumstances regarding your review. In the meantime please feel free to contact us directly using the information below.
Teri Saenz, General Manager tsaenz@deweyford.com
by Matt S. on 07/29/2025Verified Service
Purchased vehicle this day. They must have serviced it before I arrived. Everything seems to be operating and working fine.
by Dewey Ford on 08/04/2025
Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
by 2020 FORD EDGE TITANIUM Owner on 07/26/2025Verified Service
It took 7hr. to do an oil change. My car was pickup at 11 & return at 6. very disappointed. Way way too long for this service.
by Dewey Ford on 07/28/2025
Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you'd like to share more about this experience, please reach out to our team directly using the contact information below.
Teri Saenz, General Manager tsaenz@deweyford.com
by 2024 FORD BRONCO SPORT OUTER BANKS Shopper on 07/16/2025Verified Purchase
Awesome, went fast @ Dewey bent over backwards to make a deal. I look forward to servicing my Bronco sport for years to come.
by 2018 FORD FUSION SE Owner on 07/13/2025Verified Service
No service was preformed, only got a estimate from.the collision center. No.sure why carfax thinks.a.service.was.done, may e you need.your records checked, maybe most of your records are bogus
by Dewey Ford on 07/14/2025
We are sorry to hear that you received a review invite without having visited our service department, and we apologize for the inconvenience. We would appreciate the opportunity to earn a 5-star review. Please let us know what we can do to better serve you. Teri Saenz, General Manager tsaenz@deweyford.com
by 2009 FORD FUSION SE Owner on 07/03/2025Verified Service
Everything went well. I was told about an oil leak, but I made the decision not to fix that at this time. Service person accepted that and didn't try to insist that I fix it now.
by Dewey Ford on 07/14/2025
Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
by 2011 FORD F150 SUPERCREW Owner on 06/30/2025Verified Service
The Quick Lane Manger was awesome! She was very courteous and respectful of my time. She made this a amazing experience for me.
by Dewey Ford on 07/14/2025
Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
by 2024 FORD F150 LARIAT Owner on 06/27/2025Verified Service
I like everything about Dewey service department, except how you make appointments. That system needs to be changed!
by 2022 FORD ESCAPE SE Owner on 06/19/2025Verified Service
Dewey Ford has one of the best customer service. Everyone I've had contact with are just generally nice and willing to help whatever it may be that's what keeps me at dewey
by 2005 JAGUAR X-TYPE 3.0 Owner on 06/19/2025Verified Service
They were very nice people to work with. They kept me informed of the status of my car. They kept me informed on what the cost would be of my car.
by 2013 FORD FLEX SEL Owner on 05/30/2025Verified Service
Good service got my car in fast and came to the house and picked the car up and returned it after they were done
by Dewey Ford on 06/09/2025
Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
by 2019 FORD EXPEDITION LTD Owner on 05/30/2025Verified Service
I made the appointment 2 weeks in advance and when I got there the staff was waiting and ready. My SUV was completed in the time they gave me, No surprises and the scheduled routine maintenance was set up for the next visit.
by Dewey Ford on 06/09/2025
Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
by 2018 FORD EDGE SPORT Owner on 05/29/2025Verified Service
Missy is the best! She takes the time to listen AND hear us! Cannot recommend her customer service enough.
by Dewey Ford on 05/29/2025
Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
