by 2021 JEEP GLADIATOR OVERLAND Owner on 01/19/2026Verified Service
Good communication. Made sure warranty item was noted prior to coverage expiring and new warranty being put in place.
by Boerne Dodge Chrysler Jeep LLC on 01/19/2026
We're happy to hear our team proactively assisted you and ensured your warranty was addressed at Boerne Dodge Chrysler Jeep Ram. We look forward to helping again in the future!
by 2024 RAM 2500 LARAMIE Owner on 01/16/2026Verified Service
Since the vehicle is very technically advanced, it's easy to scroll through the menu and find out what needs serviced instead of guessing with the older models.
by Boerne Dodge Chrysler Jeep LLC on 01/16/2026
It sounds like your new vehicle is making things a lot easier! Thank you for choosing Boerne Dodge Chrysler Jeep Ram and for sharing your feedback with us!
by 2019 RAM 2500 LARAMIE Owner on 12/31/2025Verified Service
Accommodating on their schedule. Diagnostic price was jank, price on repairs was crazy, considering I got repairs done at half their price. I would give it a two thumbs down. I would never buy a vehicle there.
by Boerne Dodge Chrysler Jeep LLC on 12/31/2025
Thanks for your feedback. I'm sorry to hear that our pricing and scheduling didn't meet your expectations, as we aim to provide fair and competitive rates. I am unable to locate your name using the information given here, so please reach out for further assistance. Thank you, Bryce Seitel - Customer Relations Manager - bryce@boerneauto.com
by 2021 RAM 1500 LARAMIE Owner on 12/31/2025Verified Service
Hiden fees in the billing. Poor communication on the service progress. Recommended service not needed.
by Boerne Dodge Chrysler Jeep LLC on 12/31/2025
Thank you for your feedback. We aim for transparency and clear communication during all of our services, so I'm disappointed to see we missed the mark here. Please contact me so I can learn more about what went wrong and ensure any issues are addressed. Best, Bryce Seitel - Customer Relations Manager - bryce@boerneauto.com
by 2020 RAM 3500 TRADESMAN Owner on 12/29/2025Verified Service
Phillip is the best service advisor i have ever worked with and the staff at Boerne Dodge in general are amazing. As with any dealership, the price is sometimes a shock but the service is amazing.
by Boerne Dodge Chrysler Jeep LLC on 12/29/2025
Thank you for your fantastic feedback! We will be sure to pass along your kind words to Phillip and the rest of the Boerne Dodge Chrysler Jeep Ram team! Safe travels!
by 2024 JEEP WRANGLER RUBICON 392 Owner on 12/26/2025Verified Service
Great service! They always call me to schedule my maintenance. They are attentive and responsive about all my needs.
by Boerne Dodge Chrysler Jeep LLC on 12/28/2025
Thank you for your stellar review! We're happy to hear we keep things running smoothly. We look forward to seeing you next time at Boerne Dodge Chrysler Jeep Ram. Safe travels!
by James W. on 12/20/2025Verified Service
Ok dealer service. Pricey but I guess with extended warranty helped off set the cost at a dealership. Still pricey for a brake fluid exchange
by Boerne Dodge Chrysler Jeep LLC on 12/22/2025
Hi James, pricing is determined by a number of factors including our use of OEM parts and fluids. That said, we will pass this feedback along and we hope to see you again! - Boerne Dodge Chrysler Jeep Ram
by 2024 RAM 3500 LARAMIE Owner on 12/20/2025Verified Service
As usual, Brandon provided excellent service! Courteous, professional and great communication throughout the process.
by Boerne Dodge Chrysler Jeep LLC on 12/21/2025
Thank you for sharing your feedback! We will be sure to pass along your kind words to Brandon. It means a lot that you trust our team with your services. See you next time at Boerne Dodge Chrysler Jeep Ram!
by 2015 JEEP GRAND CHEROKEE LIMITED Owner on 11/30/2025Verified Service
Ruben was extremely attentive and had great communication! I felt really taken care of. I will absolutely be visiting this shop again.
by 2023 RAM 2500 LONGHORN Owner on 11/17/2025Verified Service
Everything was excellent. Service advisor and shop did an excellent job and was keep advised of progress. Would highly recommend their service.
by 2023 JEEP GRAND CHEROKEE L LAREDO/L Owner on 11/04/2025Verified Service
Took my car on time, kept me updated on progress and completed everything on the maintenance list. Got me in and out in half the time I expected to sit there.
by 2024 RAM 2500 LIMITED Owner on 10/13/2025Verified Service
Brandon always takes great care to get me in and out of service quick and listens to all of my needs.. GREAT service!
by 2022 RAM 1500 LONGHORN Owner on 10/13/2025Verified Service
Great customer service, on-time as promised, will continue to drive the extra distance fir their service.
by 2023 JEEP GRAND WAGONEER SERIES II Owner on 10/06/2025Verified Service
They didn't do what they said they were gonna do and replace certain things and now they wanna charge me $700 for a visor!
by Josh Dambeck on 10/07/2025
Our sincerest apologies for a less than stellar service visit. It appears that not all of your service requests were communicated to the service advisor at time of drop off, as your visor was not a concern on your repair order. We will gladly assist you in the cost of replacing your sun visor. Please contact our service manager for assistance.
by 2024 JEEP WRANGLER HIGH ALTITUDE 4X Owner on 09/25/2025Verified Service
My service advisor was very friendly and communication was good. I was kept well informed of my service as it was occcuring.
by Josh Dambeck on 10/02/2025
Thank you so much for the 5 star review. We really enjoy providing excellent service to our customers and look forward to your next visit.
by 2021 CHRYSLER PACIFICA TOURING L Owner on 09/23/2025Verified Service
They handled the recall on my Chrysler Pacifica in a timely manner and we're able to perform maintenance on My accessible van.
by Josh Dambeck on 10/02/2025
Thank you so much for the 5 star review. We really enjoy providing excellent service to our customers and look forward to your next visit. Thank you for trusting us with your van.
by 2020 RAM 3500 TRADESMAN Owner on 09/09/2025Verified Service
Phillip Was an amazing service advisor and the technicians seem to have done an exceptional job as well. I have nothing but praise for Boerne Dodge so far.
by Josh Dambeck on 10/02/2025
Thank you so much for the 5 star review. We really enjoy providing excellent service to our customers and look forward to your next visit. I will pass your kind words on to Phillip as I am sure he will appreciate the praise. Thank you!!
by 2024 RAM 2500 LARAMIE Owner on 09/07/2025Verified Service
Fast and friendly service. Everyone was very professional and kept me informed on the process of the service performed on my truck.
by Josh Dambeck on 10/02/2025
Thank you so much for the 5 star review. We really enjoy providing excellent service to our customers and look forward to your next visit.
by 2017 JEEP WRANGLER UNLIMITED SAHARA Owner on 09/07/2025Verified Service
Taylor was thorough and detailed in his explanations. Gave me worst case and went above and beyond. Thank you!
by Josh Dambeck on 10/02/2025
Thank you so much for the 5 star review. We really enjoy providing excellent service to our customers and look forward to your next visit.
by 2019 RAM 1500 BIG HORN/LONE STAR Owner on 08/30/2025Verified Service
Got the truck in right away for the oil change, did not pressure me into other services but did make me aware of what needed to be replaced, and actually said the filters were clean, rather than just replace them....very good!
