“They remember to stay in contact with me without pressure while I work through my financial planning. They are also respectful of my family dynamics and timing.”
“Staff was completely professional and completed warranty repair in a timely manner and took good care of my vehicle. I will absolutely return should other issues arise.”
“Melissa goes above and beyond to answer all my questions and concerns. She provides excellent customer service. As a parent, our concern is safety, and Melissa always makes sure the car service we get at Audi is complete and safe to drive. Melissa, great customer service is the reason we are leasing another Audi. Thank you, Melissa, and God bless you and your family.”
“They said my car was ready, but when I went to drive it out of the dealership, the car kept stalling. I had to go back home with the loaner and they called and said it was due to cold weather and a cold wash. Which doesn't make any sense to me. I came back, drove the car about 3 miles and the car stalled in the middle of traffic. I had to wait an hour for a tow truck. Meanwhile, cars were honking behind me even though I had my flashers on. Very frustrating. Took my car in May 4. It is now May 14 and I still don't have my car. I have taken my car in for 22 years to this dealership and have always gotten good service.”
“Ryan and the entire team made my experience at the dealership smooth and stress-free. Everyone was polite, professional, and helpful from start to finish. They took care of everything that needed to be handled and made sure I was comfortable throughout the process. I truly appreciate the great customer service and would definitely recommend them to others”
