“I recently had service completed on my vehicle at Grand Prairie Ford and I couldn't be more satisfied with the experience. From check-in to pickup, the entire process was handled professionally, efficiently, and with excellent customer service.
The service team kept me informed throughout the repair process, clearly explained the work that was being performed, and ensured everything was completed correctly and on time. It's refreshing to work with a dealership that values communication, attention to detail, and customer satisfaction.
The technicians did a great job, and my vehicle was returned clean and operating exactly as expected. The staff was courteous, knowledgeable, and genuinely committed to providing a positive experience.
Thank you to everyone at Grand Prairie Ford for your outstanding service and dedication. I highly recommend Grand Prairie Ford's Service Department to anyone looking for reliable, professional vehicle maintenance and repairs. I will definitely return for future service needs.”
“My mechanic friend told me not to take a chance on a car with a salvage title which had been in a wreck and rebuilt. The dealer was upfront in revealing the reason for the salvage title, which is commendable.”
“I called ahead to make an appointment to see a Tundra. When I got there, Matt tossed me the keys and let me go test-drive by myself. He was very friendly, helpful, with zero pressure tactics or slick slimy used-car salesman gimmicks. He even offered to save me the 15 min walk back to the train station by dropping me off. I didn't end up buying that Tundra as there was another truck I ended up going with, but I still had a great experience with Matt and the Cars of Dallas staff!”
“Very personable, very nice. I am very satisfied. I had a concern with the truck and they took the time to address the concern. It was a long distance purchase and they told me all I needed to know to make it happen.”
“The truck was not as advertised. No backup camera no trailer hitch and brakes and body damage. Decided to pass on that one. They did offer to make it right as far as the trailer break and the hitch”
“They were a good dealership. I just haven't pulled the trigger yet on whether or not I'm going to buy a vehicle from them or not! And if I do I'll know I'll be in good hands.”
“Best Auto was just the best! They were professional and reliable. I love my auto purchase and they accommodated my purchase of the vehicle I really needed. I couldnt be more pleased. Ellis County resident.”
