“Detailed video provided regarding diagnosed problem.
Very nice loaner car provided.
Paul Oberly did his usual excellent work setting up the service appointment.”
“My service advisor Tyler Lee was the best advisor I have ever had. I have a Mercedes and a Chevy Trax but Tyler Lee at Napleton out did all other service advisors I have met. Tyler monitored the progress of my Hyundai throughout the day to ensure promised delivery times were met.Tyler promptly listened to my concerns, and kept me up to date on technician recommendations. Provide proactive status updates regarding repair progress, delays, or additional required work. I have no complaints. I am a retired veteran and I have met many advisors but Tyler's set is second to none. I think more dealerships need advisors like Tyler Lee.”
“I had a great experience with this car purchase. The vehicle was exactly as described and all my questions were promptly answered, which greatly helped in making my decision. Highly recommend!”
“The guys were nice and tried their best. I wish they provided accessories for the car. Such as car mats, things to make the car smell good. Nothing to big but it would have added to the new car experience”
“They were awesome! Car I bought seems to be running great and well taken care of. They seem to only put out good vehicles. Once we made an offer it was a quick process.”