“Frustrated by the service department making promises to have the car ready and have a loaner available when the repair was delayed. Three days became three weeks without the car, and every time they said it would be three or four more days, and they would hold a loaner as soon as they got one in. They never did; it makes me wonder if they lied about having one in the first place, or if they are actually still working on someone else's car?
Overall, there's not much else to do when the car has warrantied problems, and I have experienced much worse service departments. So, I give 3 stars for at least fixing the car.”
“Superior customer service. Detailed info on work needed and performed. Fixed the issue and did 25point inspection to ensure my vehicle is safe and mechanically sound. I absolutely recommend the Kia Selma service center.”
“I liked Kevin because he was honest about the car, he gave us the Carfax and he wasn't pushy at all, he went out of his way to meet us at a certain time. Very kind and fair ! I will recommend him to my friends.”
