by 2026 BUICK ENVISTA SPORT TOURING Shopper on 10/28/2026Verified Purchase
They're part of Costco auto program and it made everything so much easier.
by i.g. Burton Buick GMC of Glen Burnie on 10/28/2026
It makes us so happy to see positive reviews. Thank you from all of us at i.g. Burton Buick GMC of Glen Burnie!
by 2024 GMC YUKON SLT Owner on 10/28/2026Verified Service
Good feedback, honest, easy to work with
by i.g. Burton Buick GMC of Glen Burnie on 10/28/2026
This is a fantastic review! Thanks from the entire team at i.g. Burton Buick GMC of Glen Burnie.
by 2012 BUICK LACROSSE Owner on 10/26/2026Verified Service
This car runs great has plenty of power
by i.g. Burton Buick GMC of Glen Burnie on 10/26/2026
It was our privilege to serve you, thanks so much! - The i.g. Burton Buick GMC of Glen Burnie Team
by 2023 BUICK ENCORE GX SELECT Owner on 10/19/2026Verified Service
Excellent service and job well done.
by i.g. Burton Buick GMC of Glen Burnie on 10/19/2026
Thanks a million, from the i.g. Burton Buick GMC of Glen Burnie Team!
by 2018 GMC ACADIA SLT-2 Owner on 10/16/2026Verified Service
Service was great. Sandy was a great advisor.
by i.g. Burton Buick GMC of Glen Burnie on 10/16/2026
Knowing we are providing this level of service and care to you is validating for our team! Thank you for your business, from your friends at i.g. Burton Buick GMC of Glen Burnie!
by 2021 BUICK ENVISION PREFERRED Owner on 10/11/2026Verified Service
Quick and efficient service!
by i.g. Burton Buick GMC of Glen Burnie on 10/11/2026
We are thrilled to see your positive review! The i.g. Burton Buick GMC of Glen Burnie team looks forward to your next visit with us. Take care!
by 2016 GMC ACADIA DENALI Owner on 10/06/2026Verified Service
Appraisal and suggested maintenance that were no older than 6 months done.
by i.g. Burton Buick GMC of Glen Burnie on 10/06/2026
Customer service is our priority, so we would appreciate the chance to speak with you about your experience and maintenance concerns. Please reach out directly when you can. Thank you, The Team at i.g. Burton Buick GMC of Glen Burnie - (410) 202-8134
by 2022 GMC SIERRA K1500 DENALI Owner on 10/05/2026Verified Service
took care of everything in one day
by i.g. Burton Buick GMC of Glen Burnie on 10/05/2026
Thank you for stopping by to leave i.g. Burton Buick GMC of Glen Burnie a wonderful review!
by 2025 GMC SIERRA K1500 SLT Owner on 10/05/2026Verified Service
Didn't like the fact my oil was low again, which tells me the truck is burning oil
by i.g. Burton Buick GMC of Glen Burnie on 10/06/2026
We're sorry for any oversight on our end. If you would like to discuss this further and receive additional support, please give us a call.
Thank you,
The Team at i.g. Burton Buick GMC of Glen Burnie - (410) 202-8134
by 2026 BUICK ENVISTA SPORT TOURING Owner on 10/04/2026Verified Service
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by i.g. Burton Buick GMC of Glen Burnie on 10/05/2026
Thank you for taking the time to rate i.g. Burton Buick GMC of Glen Burnie five stars!
by 2017 BUICK ENCLAVE Owner on 10/04/2026Verified Service
I arrived 10 minutes early for my appt for an oil change and tire rotation. The tech took my car right away, and told me to have a seat in the waiting area. I received updates on my phone about the status of my car, and after approximately 90 mins, I was told my car was ready. I found out that a safety inspection was done with recommended maintenance printed out for me, and my car was washed. The entire process was expediently handled, and was thoroughly satisfactory.
by i.g. Burton Buick GMC of Glen Burnie on 10/05/2026
Thank you for sharing your positive feedback! We're so glad you're satisfied with our service here at i.g. Burton Buick GMC of Glen Burnie. Drive safely!
by 2026 GMC CANYON DENALI Owner on 10/03/2026Verified Service
I had an excellent experience with I.g Burton GMC.
by i.g. Burton Buick GMC of Glen Burnie on 10/05/2026
Thanks for the 5-star review of i.g. Burton Buick GMC of Glen Burnie!
by 2022 GMC SIERRA K2500 DENALI Owner on 10/03/2026Verified Service
This service department is one of the worst I've ever dealt with. They try to confuse you about what you need and WAY overcharge you for simple things that aren't even needed yet (like $240 for a fuel filter or $90. for a cabin filter). They also did a recall for a tailgate switch repair and left some nasty scratches on the paint above the tailgate handle. I called and complained about it and after admitting that they did it and promising to fix it, I never heard back from them about scheduling a time. I'll just fix it myself, because I will never give them another dime or any of my business again. I would drive 100 miles out of my way to avoid this place!
by i.g. Burton Buick GMC of Glen Burnie on 10/04/2026
We're very sorry to hear about the disappointing experience you've had. It's never our intention to confuse or overcharge our customers, so it's concerning that we've let you down in this instance. We understand your frustration and would appreciate an opportunity to make things right. Please reach out when you can.
- The Team at i.g. Burton Buick GMC of Glen Burnie - (410) 202-8134
by 2026 GMC SIERRA K2500 AT4X Shopper on 09/29/2026Verified Purchase
Terry was a pleasure to work with kept me well informed throughout the whole truck ordering process
by i.g. Burton Buick GMC of Glen Burnie on 09/30/2026
Thanks for trusting Terry and the team at i.g. Burton Buick GMC of Glen Burnie with your service needs! Safe travels!
by 2012 BUICK LACROSSE Owner on 09/28/2026Verified Service
All went great this car runs great service was very good
by i.g. Burton Buick GMC of Glen Burnie on 09/30/2026
Thanks for the great review and trust in our team at i.g. Burton Buick GMC of Glen Burnie!
by 2014 GMC SIERRA K1500 DENALI Owner on 09/25/2026Verified Service
The high-power customer service, Kevin Prodoehl keeping me informed
It was a good day.
by i.g. Burton Buick GMC of Glen Burnie on 09/25/2026
Reviews like this one make our day. Thanks from the i.g. Burton Buick GMC of Glen Burnie team!
by 2024 GMC SIERRA K1500 SLT Owner on 09/17/2026Verified Service
They were really fast fixing my issue, made me super happy.
by i.g. Burton Buick GMC of Glen Burnie on 09/17/2026
Thanks for leaving i.g. Burton Buick GMC of Glen Burnie a review. Have a great day!
by 2026 GMC SIERRA K1500 DENALI Owner on 09/16/2026Verified Service
I am completely satisfied with the service I received at i.g. Burton service department.
A rodent had chewed on the gas tank causing the check engine light to come on.
I was kept informed of the trouble and cost to repair. The gas tank would have been replaced the next day, but it took five days for the insurance adjustor to get there and give me his estimate to repair.
I gave Sandy, the service advisor the ok to complete the repair. The warranty oil change and tire rotation was done on the same visit.
I'm "Completely Satisfied" and thanks again for a job well done.
by i.g. Burton Buick GMC of Glen Burnie on 09/17/2026
We are so grateful for your 5-star review of Sandy and the team! Thank you for choosing i.g. Burton Buick GMC of Glen Burnie and for putting your trust in our team. We truly appreciate your patience throughout the repairs. See you next time!
by 2019 SUBARU OUTBACK 2.5I PREM/LIMITED Owner on 09/15/2026Verified Service
I brought my Outback in for service because the battery keeps dying even though it has been replaced several times. The mechanic did not perform a single test regarding why the battery needed to be replaced several times except to say I needed a new battery. He did, however, point out multiple urgently needed repairs even though all observations were "green" a few thousand miles ago. I chose to not authorize additional repairs even though they were "urgent"; interestingly, the report on my car included a number of recommendations to monitor items that might need to be addressed in the future and no urgent repairs. My battery was under a Subaru warranty (less than 30 months full replacement and partial refund for 72 months) but there was much resistance to replace the battery even though I had full documentation of the warranty. My expensive "72 month" battery was replaced with an inferior "12 month" battery although I had paid for a much more expensive battery and lost approximately five years coverage on the battery.
I purchased my car from Glen Burnie Subaru and received excellent service at that establishment for several years (and also for another Outback I own). I feel cheated and now have absolutely no confidence in this dealership. I will not use their service department again and certainly will not purchase another car from that dealership.
by i.g. Burton Buick GMC of Glen Burnie on 09/16/2026
We appreciate your feedback and are disappointed to hear that your service visit left you feeling dissatisfied. We pride ourselves on delivering exceptional care to our valued customers, so it's concerning to learn that our assistance fell short in this instance. Please reach out so we can address any remaining issues and work towards a satisfactory resolution. Thank you, The Team at i.g. Burton Buick GMC of Glen Burnie - (410) 202-8134
by 2025 GMC ACADIA DENALI Owner on 09/13/2026Verified Service
Service was easy & I had points to cover the cost! Win win!
by i.g. Burton Buick GMC of Glen Burnie on 09/13/2026
We love to hear it! Safe travels until next time! - i.g. Burton Buick GMC of Glen Burnie
