by 2013 BUICK VERANO Owner on 10/26/2026Verified Service
Did not like the scheduling process. I scheduled the appointment online and it listed 8:15AM as an available time so I chose that time slot, but a few days later, I received a call from the service department telling me that 8:15AM was not available. I did not appreciate that at all -- if it was not available, it should not have showed up at all or allowed me to choose that time.
by i.g. Burton Buick GMC of Glen Burnie on 10/27/2026
We're sorry for any inconvenience with our scheduling process. Your feedback helps us improve. If you'd like to discuss further or have any other concerns, please reach out.
- The Team at i.g. Burton Buick GMC of Glen Burnie - (410) 202-8134
by 2022 VOLVO XC60 B6 INSCRIPTION Shopper on 09/03/2026Verified Purchase
Jesse and Nate was so kind and helpful. Their knowledge and willingness to walk me through the process and hold my had through the process was so impeccable. Never did I ever feel pressured to "buy" they wanted what was best for me and my financial needs.
by i.g. Burton Buick GMC of Glen Burnie on 09/08/2026
Thank you for sharing your experience with Jesse and Nate! We're happy they took such good care of you here at i.g. Burton Buick GMC of Glen Burnie. Enjoy your new 2022 Volvo XC60 B6 Inscription!
by 2015 GMC YUKON SLE Shopper on 09/02/2026Verified Purchase
Bought a used vehicle and had to go back for things that should have been caught during state inspection. I was given two keys, one only works part of the time. I called and was told "just don't use that one". Vehicle was used but I still paid good money for it.
by i.g. Burton Buick GMC of Glen Burnie on 09/03/2026
Thank you for sharing your feedback. We're sorry to hear about these issues post-purchase and appreciate you bringing them to our attention. Please reach out if we can further assist! - The Team at i.g. Burton Buick GMC of Glen Burnie - (410) 202-8134
by 2021 GMC TERRAIN SLT Shopper on 06/19/2026Verified Purchase
This dealership has the vehicle I was looking for. The price was fair and the mileage was excellent. The only thing that I didn't like was the fact that I received only one key from this dealership. Now my wife has no key to drive my vehicle, if she needs to.
by i.g. Burton Buick GMC of Glen Burnie on 06/22/2026
We appreciate your feedback and are glad you found the right vehicle at a fair price. However, we apologize for any inconvenience caused by only receiving one key. Please feel free to reach out to our team with any further feedback or questions. We would love to work with you again for any future needs. Thank you! - The i.g. Burton Buick GMC of Glen Burnie Team
by 2021 GMC ACADIA SLT Owner on 06/15/2026Verified Service
They are friendly, competent and I have never worried about them trying to do a service that I didn't need. Sandy Greenstein goes above and beyond to keep me informed of the progress and has never led me to believe that he was too busy to answer my questions. I would definitely recommend them to my friends and would absolutely refer them to Sandy.
by i.g. Burton Buick GMC of Glen Burnie on 06/15/2026
We are pleased to read this positive review! Thank you for choosing i.g. Burton Buick GMC of Glen Burnie and for recommending Sandy. We will let him know how much you appreciate his help. See you next time!
by 2023 GMC YUKON/DENALI Owner on 06/05/2026Verified Service
I went to Charlotte, NC, and Blackstock, SC, and my washer fluid light came on. I'm used to all my fluids being topped off. It's part of the service with my previous oil changes. I am disappointed because I frequent the restaurant next door, Canton Car Wash, and Costco. This would save me time and mileage to service my Yukon here.
by i.g. Burton Buick GMC of Glen Burnie on 06/05/2026
We're grateful for your feedback and would like to apologize for any inconvenience you experienced. We aim to provide top-notch service with each visit, and it's concerning that the washer fluid wasn't topped off during your last visit. If you'd be willing to speak further about this or have any additional concerns, please don't hesitate to reach out. - The Team at i.g. Burton Buick GMC of Glen Burnie - (410) 202-8134
by 2015 BUICK ENCORE Owner on 04/27/2026Verified Service
I've always had my Encore service here since I purchased it from this dealership in 2015. At that time Rick was my service person but when he left Kevin stepped into that role and has been fabulous.He is very patient,through,kind and explains what needs to be serviced and why also goes over the cost and makes sure you understand everything.He is truly an asset to the company.
by i.g. Burton Buick GMC of Glen Burnie on 04/27/2026
Thank you for your loyalty and support! It's great to hear that Kevin has made your service experiences so smooth and informative. We appreciate your business and look forward to continuing to serve you in the future. - The i.g. Burton Buick GMC of Glen Burnie Team
by 2024 GMC SIERRA K2500 DENALI Owner on 02/28/2026Verified Service
It took over 2 weeks to get an appointment for a 2024 Diesel stuck in limp mode I couldn't drive. A 5 min diagnostic determined it was a back ordered part that took over a week to get to the shop. So basically from the time the truck went down to getting repaired was over a month. Completely unacceptable!
by 2010 GMC CANYON SLE Owner on 12/14/2025Verified Service
MR. KEVIN AT THE SERVICE FRONT DESK DID A OUTSTANDING JOB GETTING MY 2010 GMC CANYON SAFE TO DRIVE AGAIN -- I NEEDED A BRAKE CONTROL MODULE REPLACED -- AND HE HAD MR. STEVE IN THE SERVICE AREA TO REPLACE IT AND NOW EVERYTHING WORKS LIKE I HAVE A NEW TRUCK-- THATS TO IG BURTON AND BUICK GMC - HAVE A BLESSED DAY---
by i.g. Burton Buick GMC of Glen Burnie on 12/14/2025
Thank you so much for your wonderful review! We're thrilled to hear that Kevin and Steve provided you with outstanding service and got your 2010 GMC Canyon back to driving safely. It's fantastic to know that everything is working like new again! We appreciate your kind words about i.g. Burton Buick GMC of Glen Burnie, and we hope to see you again soon. Have a blessed day!
Sincerely, the Team at i.g. Burton Buick GMC of Glen Burnie
by 2017 BUICK LACROSSE ESSENCE Owner on 11/24/2025Verified Service
The tech representative was courteous and kept me informed as my vehicle was being serviced. He explained what was going to happen and provided an estimated time of completion. He even offered transportation since I needed to leave my vehicle overnight.
by i.g. Burton Buick GMC of Glen Burnie on 11/24/2025
Thank you for your wonderful review! We're thrilled to hear that our tech representative provided you with such courteous service and kept you informed throughout the process. At i.g. Burton Buick GMC of Glen Burnie, we aim to make every visit a positive experience. We appreciate your feedback and hope to see you again next time!
Sincerely, the Team at i.g. Burton Buick GMC of Glen Burnie
by 2015 BUICK ENCORE Owner on 11/15/2025Verified Service
I made an appointment with my service advisor Kevin Prodoehl for a oil change,rotation of tires & check the pressure.Came back I needed new front brake pads and I waited for my car .Kevin came back to the waiting room and spoke with me regarding the needed services which I approved.The service was done and I received my car sooner then expected.Kevin is very thorough and takes his time with customers and uses coupons.
by i.g. Burton Buick GMC of Glen Burnie on 11/16/2025
Thank you for your wonderful review! We're thrilled to hear that your experience with Kevin at i.g. Burton Buick GMC of Glen Burnie was positive. It's great to know that you appreciated his thoroughness and the timely service. We look forward to welcoming you back for your next visit!
Sincerely, the Team at i.g. Burton Buick GMC of Glen Burnie
by 2026 GMC SIERRA K2500 SLE Shopper on 11/06/2026Verified Purchase
I'm very happy from start to finish with Joe and his team of professional people, from sales Service, etc. I would definitely recommend IG burden of Glen Bernie Maryland.
by 2026 GMC ACADIA ELEVATION Owner on 11/02/2026Verified Service
My vehicle was in to replace the gate hinge. Work details were explained and service was complete on time.
by 2026 GMC SIERRA K1500 SLT Shopper on 10/28/2026Verified Purchase
Professional and dignified atmosphere, salesperson was friendly and no-pressure. Paperwork was quick and accurate.
by i.g. Burton Buick GMC of Glen Burnie on 10/29/2026
We're glad to hear about your excellent experience at i.g. Burton Buick GMC of Glen Burnie! Thank you for the feedback, and see you next time!
by 2017 GMC ACADIA LIMITED SLT-2 Owner on 10/16/2026Verified Service
Waited in cold waiting room. They told me it would take an hour. After 2 hours of waiting, I asked when it would be ready, they pointed to my car and said it was ready. No one came to tell me. I had to ask.
by i.g. Burton Buick GMC of Glen Burnie on 10/16/2026
We're sorry to hear about your experience. It's certainly not our intention to leave any of our customers in the dark about their service status, and we apologize for the delay. We'll work on improving our communication with guests so that this doesn't happen again in the future. If you have any further concerns, please don't hesitate to reach out.
Thank you,
The Team at i.g. Burton Buick GMC of Glen Burnie - (410) 202-8134
by 2022 GMC YUKON SLT Owner on 10/15/2026Verified Service
I am never disappointed with the service department at I.G. Burton. Kevin ALWAYS is professional, personable and pleasant. Love everything about it!
by i.g. Burton Buick GMC of Glen Burnie on 10/15/2026
Thank you for your kind words! We appreciate your business and we'll be sure to pass along your praise to Kevin! -i.g. Burton Buick GMC of Glen Burnie
by 2025 CHEVROLET SUBURBAN K1500 PREMIER Owner on 10/03/2026Verified Service
The whole team was exceptional...shout out to Sandy...I've dealt with him for decades with different vehicles...don't shop around...stop here.
by i.g. Burton Buick GMC of Glen Burnie on 10/05/2026
Thank you for your kind feedback and for highlighting Sandy's exceptional service at i.g. Burton Buick GMC of Glen Burnie! We truly appreciate your loyalty and hope to see you next time!
by 2025 GMC YUKON XL AT4 ULTIMATE Owner on 09/25/2026Verified Service
Sandy was great at communicating my vehicles status and they were quick in completing a large warranty repair. Great service!
by i.g. Burton Buick GMC of Glen Burnie on 09/28/2026
Thank you for sharing your wonderful feedback about Sandy and the i.g. Burton Buick GMC of Glen Burnie team! We're so glad we could get you back on the road quickly. Safe travels!
by 2012 BUICK REGAL Owner on 09/17/2026Verified Service
Always does an amazing work on my car. brought it back to life for me after 3yrs of not running properly. I will continue to bring my vehicle in anytime an issue arises
by i.g. Burton Buick GMC of Glen Burnie on 09/18/2026
Thank you for choosing i.g. Burton Buick GMC of Glen Burnie! We're happy to hear your vehicle is running smoothly again.
by 2017 BUICK LACROSSE PREMIUM Owner on 08/28/2026Verified Service
This was my first time using their service. I appreciate that the service rep,, Kevin P. kept me informed of changes throughout the repair process. Willingly answered my questions.
by i.g. Burton Buick GMC of Glen Burnie on 08/28/2026
We're so pleased you had a seamless experience with Kevin and our team at i.g. Burton Buick GMC of Glen Burnie. Thanks for trusting us with your vehicle and sharing your feedback. Let us know if we can help again!
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6,525 Customer Favorites
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Top Services Performed
Based on CARFAX Service History, i.g. Burton Buick GMC of Glen Burnie specializes in these services, in addition to many others.
Brake Service
Oil Change
Tire Rotation
Top Makes Serviced
Based on CARFAX Service History, i.g. Burton Buick GMC of Glen Burnie specializes in these makes, in addition to many others.
What do verified customers think about i.g. Burton Buick GMC of Glen Burnie in Glen Burnie, MD?
Verified customers who visit i.g. Burton Buick GMC of Glen Burnie in Glen Burnie, MD rate this business 4.5 out of 5 stars, with 389 reviews. 6,525 customers favorited this location.
How can I contact i.g. Burton Buick GMC of Glen Burnie in Glen Burnie, MD?
To reach the sales team at i.g. Burton Buick GMC of Glen Burnie in Glen Burnie, MD, call (410) 883-9905. To reach the service department, call (240) 292-6400
How can I schedule a service appointment with i.g. Burton Buick GMC of Glen Burnie in Glen Burnie, MD?
